The initial communication was good and the prices were very competitive. It’s not until things go wrong that Z4Keys let themselves down. I brought their Spotify 12 month duo which went down after 8... Mehr ansehen
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Das sagen Bewerter
Second time account gone down. Promised a fix in 4 days. Paid for a year in December. Really does look like a scam. Very disappointed I have changed to 4 stars for you as I have been refunded. Jus... Mehr ansehen
Unternehmen hat geantwortet
Excellent Service Received Constant Communication, had a very Short Set up time and very clear Instruction. Like to thank the team very much set up an initial Trial just to be Cautious so far Very... Mehr ansehen
I would have given 5 * but had to wait a long time for the account to be upgraded. I hope the service remains intact for the duration and if so wouldn't hesitate to renew
Unternehmensdetails
Vom Unternehmen geschrieben
Every feedback we receive here is a step towards our commitment to continuous improvement. We celebrate the positive and learn from the constructive. Your voice aids potential customers in making informed decisions and helps us tailor our offerings to better suit your needs.
Kontaktinformationen
Mahmoud Sobhi St, Mansoura, 35819, Mansoura, Ägypten
- +201019690394
- info@z4keys.com
- z4keys.com
3.9
Gut
522 Bewertungen
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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I would avoid as it's a long process if broken....
Like others have said had issues with product then took ages (three weeks ) to do anything , finally got some sort of refund but only for remaining sub . Should have been fully refunded for all the trouble caused and I paid for time the product wasn't even working
Reply : I paid for a service that wasn't done correctly , customer service is poor understand you have more customers then you can manage so maybe need to look at that
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
So you got a refund for lost duration but you still not satisfied !!!!!!
We are paying for your whole duration and they doesn't give us any refund but we handle the refunds for all customers as we give full warranty, it's non-sense to get duration for product and wanna full refund so you got months of premium for free !!!!!!!!!!
it took four days to get my account…
it took four days to get my account renewed with no answer. I sent you messages on Facebook messenger only AI responded the same thing with WhatsApp.
if I waited one more day, I'm gonna report to my credit card and do a charge back but good thing I didn't do that
4. Mai 2026
Antwort von Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Pas satisfait de expérience
Mon abonnement s’était terminé de Spotify. J’avais payé sur la plate-forme une prolongation de 12 mois, j’ai dû attendre 15 jours pour que mon abonnement soit prolongé par le support. Et malheureusement ça a été prolongé dans un autre pays que mon pays initial, niveau communication avec la plate-forme et très limité ou énormément de temps pour répondre via WhatsApp, il ne répondait plus à mes messages, je ne pense pas que c’est une bonne expérience très peu de communication.
aussi des frais de carte bleu au moment de la confirmation
Beaucoup d’attente pour au final parce que je veux réellement, je dois m’adapter.
2. Mai 2026
Same as other comments,mine was good…
Same as other comments,mine was good for a couple of months then went down,they did fix it but only lasted a couple of weeks then nothing.AVOID!
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Spotify hors service
Je vous adresse par la présente une réclamation concernant l’absence de réponse de votre service client.
En effet, cela fait désormais plus d’un mois que je rencontre un problème avec vos services. Malgré plusieurs tentatives de contact via WhatsApp, par e-mail, ainsi que par le formulaire dédié, je n’ai reçu aucun retour à ce jour, y compris suite à une demande effectuée il y a plus d’une semaine.
Cette situation est particulièrement insatisfaisante, d’autant plus que je suis client et ai souscrit à plusieurs de vos services. L’absence totale de suivi ne correspond pas aux standards de qualité attendus.
Je vous demande donc de bien vouloir traiter ma demande dans les plus brefs délais et de m’apporter une réponse claire et précise.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Zero contact, No refund
Spotify account problems. Don’t reply to messages. Waiting 3 weeks for a refund, no response to messages.
Update: Their response to this to request a refund via WhatsApp channel. I have, and nothing at all.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Spotify was down for a while
Spotify was down for a while, then got fixed lasted a week now been down over a week and not heard anything since
Would not recommend , it’s clearly not 100% legitimacy as they state and poor customer service
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
if you checked our automated message on whatsapp, You will figure we handling the fix again for all accounts as they dropped so we hold support till we fix all again, although progress we do on whatsapp channel !!
Spotify Premium Scam - Ignores you steals money
I had order #14610 it worked on Spotify Premium Individual for 3 months, got fixed and put onto a Spotify Premium Family Plan, worked for less than a month, I have sent various emails, no responce, send various WhatsApp, blocked and ignored one tick, took money and nothing, filled out the fix form heard nothing for weeks, do not trust them it's a scam, just ignore you when lost access, sent repacement didn't work, want my account upgraded not new, this is the promise, now won't refund, total scam!
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
Just send you replacement now, We are busy fixing many accounts so we couldn't help you instant, Check your mail now
SPOTIFY DUO ACCOUNT TOTAL SCAM
SCAM!! SCAM!! SCAM!! SCAM!!
SPOTIFY DUO ACCOUNT DISABLED AGAIN, TOTAL SCAM
MY ORDER IS #12923 from December 19th 2025, I WANT TO GET A REFUND
My account Duo Plan, was blocked last March 31st. 2 days later, they sent me 2 new accounts as replacement, But today (April 21st) after 19 days these 2 new accounts were blocked again .. please refund the 8 months left ..
Update April 24th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update April 27th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update May 4th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
Update May 15th, 2026, Still no answer from z4keys, I filled the Spotiify FIX form, sent him Whatsapp messages, and no answer on WhatsApp or Email ..
SCAM!! SCAM!! SCAM!! SCAM!!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
AVOID these SCAMMERS
AVOID AVOID AVOID Spotify premium not working. Numerous messages on WhatsApp. Forms filled out and absolutely NOTHING has been done since 1st April! ABSOLUTE SCAMMERS!! AVOID AVOID AVOID
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
We try our best to keep things works good, You can always request refund for lost duration on form we share link on WhatsApp Channel
Scam
Spotify premium not working
Coursera not working.
I feel scammed
24. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
Just Send you Refund via PayPal to your email, 61 GBP
Coursera was our mistake, we didn't active premium yet
Spotify a lot got problem and we fixed once but happen again so we although refunded it for you
check your PayPal please, I added a note says Z4Keys Refund
Spotify premium no longer working
Spotify premium no longer working.
Now i want my money back
I do not recommend the service
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
I just asked for your paypal info on WhatsApp so I can refund you 7.5 CAD for lost 2 months after 10 months of working subscription
Respond so i can refund
For the first years all service is up
For the first years all service is up
For the second years i enjoy my years
Thank you
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
Edit: We will refund you for SiriusXM as an instant solution for your problem
why after getting a great service for a year assuming we don't legit by only not responding for couple of days
we had a much pressure these days that cause us delay in replies or things, now we have support ticket for orders in site to faster the solutions, your problem will be handled but just wait as we handle few problems at same time
SPOTIFY Same problem with the Spotify account
Same problem with the Spotify account! Is not working! Contacted first time on 1 April .. on WhatsApp 2 and 2 times the form ( spotfix) no answer the guy is becoming a scammer be careful with this shop.. I have payd one year for Spotify duo and is working only 6 months and no refund no answer nothing..Then Z4keys is not a serious shop ! Never i will buy again from this
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
could you leave any info of your order so I can find you in mails/whatsapp to help you ?
we emailed customers and told them many times we have pressure, although we had a new form as we said on whatsapp channel but mostly u keep using old form
all who submitted new channel in last week were fixed, u were keep filling old form that didn't ask for all info so was hard to fix them and check
Disappointed in the IPTV had it for one…
Disappointed in the IPTV had it for one day and it just stops working. It's not a stable service. However it's cheep.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
Its working for long time but dropped after you purchase, no worries it gonna be fixed very soon
I already informed that we got problem in it in whatsapp channel and will be fixed soon
Sorry for coincidence
What has happened to the service???
Like many I have used this company for a long time, but alas the service has gone!
Ordered a renewal subscription 6 days ago and despite numerous messages to WhatsApp no response apart from AI saying support team will contact. Still no update or response from the support team so very disappointed and unable to enter my order number in drop down box to raise a ticket on the website
Unless things change I cannot recommend this company any longer. This is for Youtube not spotify.
Back to 5 stars - finally sorted out my subscription but think the AI WhatsApp is helping
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
just fill spotify new form to get it fixed, we handling fixes every day ( 20 mostly per day ) the customers who didn't got fix
on whatsapp channel i keep mention that ai may tell you he will help but if i didn't check chat, can't help so always wait for me and if spotify problem use the form, link shared on whatsapp channel many times
Back to reliable and excellent customer service
I have been using this services for over a year with different products and always had excellent customer service
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Z4Keys
contacted via WhatsApp explaining the problem + processing your order
sorry for that, the problem was out of our hand
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