Great experience with this pharmacy, very knowledgable and good advice. will be using them going forward
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Das sagen Bewerter
I needed a refill of my prescription urgently as I thought I had enough but clearly this was not the case. I completed the online order form, called the pharmacy to explain the situation and they a... Mehr ansehen
I was beginning to get desperate because although I had been prescribed this chemotherapy medicine it was not apparently available in Wales where I live. I had been told to start using it as soon as... Mehr ansehen
I’ve always had a great experience with YourPharmacy since I switched over to them. I no longer need to worry about my prescriptions as they’re delivered on time and the service is fantastic! The staf... Mehr ansehen
Unternehmensdetails
- Online-Apotheke
- auch in
- Apotheke
Vom Unternehmen geschrieben
We are an Independent UK Registered Pharmacy in Sheffield offering a wide variety of highly efficient NHS and Private Services for various conditions. We specialise in Weight loss, Men’s & Women’s Health, Skin Conditions and other medical conditions which are available to all patients via completion of online assessments. We also offer other services including Ear Wax Removal, Travel Vaccinations, B12 Injections and Anti-Wrinkle and Dermal Fillers – all available to book online.
Kontaktinformationen
26 Greenhill Main Road, S8 7RD, Sheffield, Vereinigtes Königreich
- 0114 400 0181
- Info@yourpharmacy.uk
- yourpharmacy.uk
4.6
Hervorragend
132 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Super helpful and Efficient
I needed a refill of my prescription urgently as I thought I had enough but clearly this was not the case. I completed the online order form, called the pharmacy to explain the situation and they authorised and shipped on the same day! Superb service!
As a side note - would be great if you offered discount codes or a loyal customer discounted subscription service for more products vs a select few.
4. März 2026
Bewertung ohne vorherige Einladung
Dr Aksoy was very pleasant and helpful…
Dr Aksoy was very pleasant and helpful explaining why she considered it beneficial to start a treatment with statins. She discussed the pros and cons so that it was easier for me to make a decision.
3. Februar 2026
The process was simple and efficient
The process was simple and efficient. From completing my online questionnaire and then speaking to their team; my medication was sent to me next day. Comes in a box with ice packs. Will be ordering from them again
9. Februar 2026
Its 17 00 hrs on Friday 9th still not…
Its 17 00 hrs on Friday 9th still not recieved it was paid next day delivery orders on 7th DPD as yet no delivery if it does not come tomorrow its no use as we will be on holiday till May, no one will be here to accept it so no use
8. Januar 2026
Antwort von YourPharmacy
Hi Ann, We're sorry to hear you're not happy with the delivery service. Unfortunately, given the weather condition, the courier has been unable to deliver your medication on time. They have specified it is taken them 1-2 days longer to deliver given the severe weather condition.
Haven’t received my parcel.
Haven’t received my parcel.
Please send or mail again, needed urgently, your coureor has let us down
7. Januar 2026
Antwort von YourPharmacy
Hi Rory, We're sorry to hear you're not happy with the delivery service. Unfortunately, given the weather condition, the courier has been unable to deliver your medication on time. They have specified it is taking them 1-2 days longer to deliver given the severe weather condition.
Antwort von YourPharmacy
Thank you Lisa
Absolutely disgusting customer service
Absolutely disgusting customer service. It's hard to know which one to leave a review on, as there seems to be more than one account. Still waiting for someone to come back to me and dearly wish I had read the reviews on other accounts, before spending lots of money.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von YourPharmacy
We’re sorry to hear you’re having trouble with customer service. Can we check if you have an order pending with us. For further support you can email us on info@yourpharmacy.uk and we can help support you better. Thanks
It was not delivered DPD say it is…
It was not delivered DPD say it is being sent back to you
5. Dezember 2025
Antwort von YourPharmacy
We’re sorry to hear you were not happy with the courier service. Unfortunately for any treatments we send out, you are required to be home and sign for. This is to ensure that any medication does not fall into the wrong hands.
Poor service and item dispatched late.
Poor service. Website was unclear about dispatch times. I needed an off the shelf product within 3 days so I ordered on Wednesday and chose delivery Royal Mail 48 hour service. It's 5 days later (Monday) and I've still not received the item.
Customer service response is that their terms and conditions state that the dispatch times can vary so the item was not dispatched until Friday. Definitely won't be using their service again.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von YourPharmacy
Hi Nat, We are sorry to hear you are not happy with the service provided. Rest assured we are continuously reviewing our services to improve. Unfortunately, some items are required to be ordered in which then cause a slight delay with the weekend being so close. We apologise for the inconvenience this has caused and will feedback to the team.
Very happy with my order...would reccomend
Very happy with my order...good ease of ordering, efficiency of approval and pricing/availability. Item was packaged correctly temperature controlled and came with the needles and alcohol wipes. DPD delivery also good giving tracking and timing info to ensure I'm in to recieve.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von YourPharmacy
Thank you Lucy!
Antwort von YourPharmacy
Thank you Laura!
Antwort von YourPharmacy
Thank you Kerrie!
Refunded order without giving a reason…
Refunded order without giving a reason , I had to phone to find out.In my case the service needed to be improved. If your going to refuse filling an order, then you should say why. Would not recommend
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von YourPharmacy
Hi John, We’re sorry for the inconvenience. In certain cases, our clinical team may decide not to proceed with an order based on their professional judgment and in line with medical guidelines. This is always done with patient safety as the top priority. While we understand it can be frustrating, these decisions are made to ensure safe and appropriate care. We appreciate your feedback and are working to improve our communication.
Come and it was not chilled the ice had…
Come and it was not chilled the ice had melted apart from that everything has been fine
4. August 2025
Antwort von YourPharmacy
Hi Courtney, We apologise for the service you have received. We have since taken your feedback onboard and have improved our packaging. We appreciate the time you have taken to feedback to us.
Great company to buy from 1st class care…
Great company to buy from.They helped me with a medical problem i had but they helped me continue my journey under their supervision. Fast delivery 🚚 perfect 100% recommend
2. Juli 2025
Antwort von YourPharmacy
Thank you Patricia!
Very easy to order and arrived promptly…
Very easy to order and arrived promptly and good value
1. Juli 2025
Antwort von YourPharmacy
Thank you Christine!
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