Yo Telecom Bewertungen 1'015

Scott was quick to respond and resolved the problem

Graham Pyne, was very professional, patient and clear when explaining the new telephone system to me. No matter how small the query he didn't mind, also making sure I felt confident with the system before he left the practice. A great experience from a telecom company.

Great service, good communication and speedy installation. Joe and Liam were super helpful and we would highly recommend.

Liam and Joe did a great job installing and explaining our new phone system. Highly recommend!

Easiest installation we've ever experienced! Liam was amazing!

Geoff was professional and polite.
Happy to answer any questions I had.
work carried out in a timely manner.

James from the Yotelecom support team helped with my issue today. He did a fantastic job, was very professional , efficient and made sure my phone was back working again. Many many thanks Denisa from Primo Dental Saltford, Bristol

Geoff came in the practice to resolve our WIFI issues, all working now, excellent service.

very friendly, fixed the wifi

Geoff came on Thursday after travelling from Edinburgh to the north west. He explained everything along the way whilst updating our system to the cloud which involved a new installation of our current system. He did a fantastic job and was very polite, conscientious & courteous making the whole experience seamless. We would highly recommend Geoff, thanks for a great job

Martyn did a fantastic job installing our phone system! He was professional, efficient, and made sure everything was set up perfectly. He took the time to answer all of our questions and made the whole process really easy to understand. We really appreciate his help and would definitely recommend him to anyone needing phone installation or support.⭐️⭐️⭐️⭐️⭐️

martyn was very helpful with all the questions i had about the phones and how they work made it really easy to get the hang of them and the look really sleek

Jonathan M has been so helpful and supportive since our break-in.
Thank you so much !

Martyn came to our practice to fix computer & wifi issues, really personable & fixed our issues, great service :)

Very impressed with our new hikvision cameras. Jonathan was very neat and tidy and completed the works with no issues at all. Would highly recommend.

We recently switched to Yo Telecommunications and the whole process was seamless from start to finish. A special thank you to Dee and Jonathon, the engineers, who were fantastic throughout — professional, friendly, and incredibly supportive.

Any issues were resolved instantly, and they even assisted with technical problems that weren’t their direct responsibility, which really went above and beyond expectations.

The transition was smooth, stress-free, and handled with genuine care. Dee, Jonathon, and the wider Yo Telecom team are an absolute credit to the company. I would highly recommend Yo to anyone looking to change providers.

Jonathan was great with helping us with exactly what the problems were. Very friendly and effective

“At Churchview Dental Practice we upgraded our phone system and WiFi, and the difference has been excellent. Calls are easier to manage, internet speeds are much faster, and everything runs smoothly. Great service and support throughout — highly recommended.”

Great service provided by the team at Yo Telecom. It’s so refreshing moving away from our old provider to a provider that acts on our practice needs. Thanks to Jamie our engineer he has been fantastic.

We were encouraged to have new software installed by Aidan back in July, we then had an installation date set for August. Ever since then, everything has gone wrong. From our agreed date, the software & monitors weren't installed until 2 weeks after, Yotelecom were soon to blame Dell for this. Once the installation then took place, we were told this was only going to take 2-3 hours, it took 2 days. We understand that things happen but ever since the installation took place, things have just constantly been going wrong. Due to the x-ray software not linking up properly, we've had multiple patients having to come back which is an inconvenience to them, due to Microsoft not being set up properly, our practice manager has lost 2 days of working in the office as the majority of work requires Microsoft. Our printers weren't linked up properly after installation so they were out of use for a couple of days. When they say they offer '24/7 support' - DO NOT LISTEN! I've spent hours on hold waiting to speak to someone. The only reason for the 2 stars and not just 1 is because we appreciate Matt's patience on fixing these issues but also our technician, Jonathan, was very helpful and friendly!
I have asked to put in a formal complaint about all of this but was soon talked out of it and was told they'll send out a 'gift' in the post. No gift and no apology for all of the continuous issues! Would not recommend Yotelecom!