Yorkshire Tea Bewertungen 446

Had to deal with Customer Services and can only say they dealt with my query courteously,professionally and prompt attention. Problem was resolved to my satisfaction.

I had an issue with splitting tea bags which I reported. This was dealt with very promptly with a clear explanation. Replacement box of tea bags was sent within a few days with a complimentary box of Yorkshire Gold which I hadn’t tried and is now my go to tea.
Customer service has been excellent throughout, and I’m happy with how quickly and professional the issue was resolved.

I had to use the customer contact form as the Yorkshire Gold Teabags were so fragile they kept ripping apart. I received a really detailed email explaining the problems and what they were doing to rectify it and also apologising. I also received a couple of boxes of Tea as well. This is the best customer service reply I have ever had. The explanation and solution was outstanding. Very impressed with Bronte on customer support team. Well Done Taylor’s of Harrogate!

Tea bags we're splitting. I contacted them and they sent out replacements. So a fair resolution.

Quick clear response, very happy with their customer service. And I love their tea too.

Had an issue with a box of teabags. Emailed and explained the situation as a courtesy.
Company are sending out replacements which is a really kind gesture.
Im happy.

I had a little problem with tea bag..
I emailed Yorkshire tea and in minutes a email back to me ...there sorted my problem in minutes very good.. Yorkshire tea is the best in the world.. thanks

Excellent customer service, very quick response when I reported a problem with the teabags.

Had a problem with some of the teabags I've emailed Yorkshire tea and and within three days the problem will sort it out I will give him 11 out of 10 for this great service

Excellent customer services, providing a prompt response, which efficiently resolved a technical issue regarding the worlds best tea.

Had an issue with the teabag perforations which I informed Taylor’s about - very quick, very nice reply and resolution.
Most impressive Customer Service.

I had an issue to report regarding some tea bags and I used the contact form on the Yorkshire Tea website, it was easy to find and really simple to complete.
Once I had submitted the form I received an email to advise that the submission had been received.
Emily from Customer Service replied the next day. I was truly impressed with how quickly my issue was dealt with. In the email Emily fully explained everything and gave clear reasons why my issue had arisen. Best of all Emily advised that I would receive some replacement teabags by Royal Mail.
It was so nice to know that I had been listened to, my problem had been resolved, the whole process was gold standard !

Amazing customer service,problem solved very quickly!
Thank you so much.

Really miffed, was my go to brand for as long as I can remember. Today I changed brand, I refuse to pay £7.50
for a box of 240 tea bags... they'll blame anything on the war in Iran....absolute **** take

Having had many Yorkshire teabags split on me, where they were not sealed at the sides, I wrote to Taylors to explain my experience, and as to what could have caused this. They replied very promptly the same day, saying it was an operational fault, that can happen, and very kindly offered to replace the teabags, which I wasn't expecting. I've been enjoying Yorkshire Tea for many many years, and will continue to do so.

Brilliant customer service from Bronte at Yorkshire tea. After an email regarding some defective tea bags in a recent purchase of decaf tea my concern was dealt with and escalated within 12 hours . Timely, professional , courteous and friendly in response and within 3 days I’ve received a replacement box. Thank you. Love my Yorkshire tea

Excellent customer service. I'd had a problem with a box of teabags I'd purchased, I got in touch with Taylors of Harrogate and they replied immediately and replaced my product.
Lovely to know they are a company that care.

Taste of perfume

Their decaf is best I’ve ever tasted. However I did have a problem with the bags not being perforated. I made a complaint and their response was very quick and positive. Well done!