Yappy.com Bewertungen 3’815

TrustScore 3.5 von 5

3.7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I purchased 2 dog checkered throw blankets at £29.95 each. On receipt, I was shocked at how poor quality they are: light and very flimsy. As I had the Cavalier King Spaniel icon printed on each, I co... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have used Yappy previously and again under new ownership. I am very happy with the items I have received recently(mugs and a tea towel). The printing is very good and the colours are bright. I will... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great cushion, Buddy loves his new cushion — he took to it straight away! Arrived on time and the ordering process was simple and straightforward. Good service overall and will definitely order again.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I ordered two bowls from Yappy and they arrived promptly. The quality is excellent and they look great as well. Everything was well packaged and exactly as described. Very happy with the purchase and... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Zoohandlung

Vom Unternehmen geschrieben

Where Dog Lovers Shop - Yappy is a brand new way to shop for your dog. Choose from over 280 breeds and instantly create a tailor-made shop for your dog.


Kontaktinformationen

3.7

Akzeptabel

TrustScore 3.5 von 5

3815 Bewertungen

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Antwortet meist innerhalb von 24 Std.

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Bewertet mit 5 von 5 Sternen

Brings a smile.

I have used Yappy.com several times now. Plenty of choice, great quality, reliable, prompt delivery. Just browsing the website makes me smile . Gifts and cards produce big smiles and chuckles from the recipient's Mum and Dad too!
I will definitely be back.
Thank you!

16. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there Ecinaj!

Thank you ever so much for leaving us this wagnificent review! 🥰

It's wooftastic to hear that woofed your pawchases💜

Can't wait to see you again and to see what you pawchase next! 👋🏻

Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Top quality

Good communication. Excellent product quality and personalisation was superb. Delivered well within specified time. Definitely will buy from them again.

19. Dezember 2023
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Antwort von Yappy.com

Hey Kate! 👋🏻

Thank you so much for leaving us such a woofly review! 😍

I'm pawsitively thrilled to hear how much you woofed shopping with us for pawsonalised goodies! 🐕

Don't be a stranger and do come back soon!

Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Quality products

Lovely, quality products, very impressed and speedy delivery. Thank you very much

13. Dezember 2023
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Antwort von Yappy.com

Hey there Jane! 🙋

Thank you ever so much for leaving us this furbulous feedback! 💜

I'm elated to hear that you woofed your pawchases!🎁

Hope to see you again soon! 👋🏻

Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

My Daughter really loved her…

My Daughter really loved her personalised pet blanket
Thank You

25. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Jacqueline! 👋🏻

Thank you so much for taking the time to leave us this pawsome review! 💜

We think you're pretty pawsome too for leaving us this furnomenal feedback! 🥰

You know where to come when you need another pawsome gift!

Woofs & Barks,
Josh & the Yappy.com Pack 🐶🐾

Bewertet mit 5 von 5 Sternen

Sids search and find book

Sids search and find book was a great success at Christmas
All family and friends enjoyed following hie escapades
Highly recommend this book
Well done Yappy.com

8. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there woofly customer! 👋🏻

Thank you ever so much for this totally pawsome ⭐⭐⭐⭐⭐ review!

I'm elated to hear that Sid's search and find book went down a treat at Christmas! 💜

Hope to welcome you back again soon! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 1 von 5 Sternen

No Stock - Supplier Issues - Bowls

Subject: Disappointed with Lack of Small Bowls and Inconvenience of Website

To Whom It May Concern,

I am writing to express my extreme disappointment with my recent experience trying to purchase bowls from your company. I must say that the recent experience has left me feeling frustrated and disheartened.

I recently visited your website with the intention of purchasing a set of small personalised bowls for my two Westies. However, to my dismay, I discovered that there were no size small bowls available in stock. This was highly disappointing.

To make matters worse, I found the process of trying to identify which sizes were available to be incredibly frustrating. Your website does not allow customers to filter products by size, meaning that I had to click on each individual bowl to check its size. This not only wasted a significant amount of my time, but it also made the shopping experience unnecessarily complicated and tedious.

After spending a considerable amount of time navigating your website, I finally resorted to contacting your customer service team for assistance. Regrettably, the response I received was a generic message stating that you are “working with your suppliers to replenish stock.” This response did little to address my concerns or provide a timeframe for when the small bowls might be available again.

I am left wondering how a company of your stature could be facing a shortage of bowls, and why the website lacks a basic feature to filter products by size. As a customer, I expect to have a seamless and straightforward shopping experience, and this recent experience fell far short of my expectations; for being a personalised service.

Furthermore, the lack of small bowls in stock reflects poorly on the variety and choices offered. I have come to expect a wide selection of products from your brand, and I was deeply disappointed to find such a limited availability of the items I was seeking.

In light of these issues, I am left feeling let down and dissatisfied with my experience. I had hoped for a simple and efficient process of purchasing small bowls, but instead, I encountered a series of obstacles that left me feeling frustrated and disenchanted.

I sincerely hope that you will take my feedback into consideration and work towards improving the availability of products on your website, as well as implementing features that will enhance the customer experience. I value your brand and have been a loyal customer, but I cannot overlook the shortcomings that I encountered during this recent experience.

I trust that you will take the necessary steps to address these issues.

6. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Dear Mr Fewkes,

Thank you for taking the time to leave us this review, although I am saddened to hear you were disappointed with your recent experience with us.

Unfortunately our small bowls are currently out of stock, and we are awaiting an update from our products manager on when these will be back available.

As our bowls are all made to order, if a size is out of stock this would reflect across the whole product range and as such there would be no need to check individual designs. I do apologise for any confusion caused.

Furthermore, I have been unable to locate a customer account or order history from the details you have provided, and if this was your first experience with us I can only apologise that it was disappointing.

Kind Regards,
Rhian

Bewertet mit 5 von 5 Sternen

Happy dogs…

I bought some gifts for Christmas again this year, the products and service are brilliant.
Very quick delivery even on personalized goods. Animals are a family member and to see them opening gifts is second to none.
Giving a gift to a friend with a new puppy is second to none. Let's make people and pet's happy. Well done to the Yappy team. 👍

25. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Susan! 🙋

Thank you so much for taking the time to leave us this furnomenal review! 💜

Hearing such amazing feedback from our customers means the absolute world 🌎 to us, so a massive thank you to you for choosing us for all your pawsonalised gifts! 🎁

Cannot wait to welcome you back! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

A personal touch service, great quality and reasonable prices

A nice and user friendly website with a bit of a personal touch. There is a good variety of items to choose from of great quality and reasonable prices. I have bought several personalised items from Yappy and am more than happy with all. Great attention to detail is given for all purchases which are always delivered in good time. I would not hesitate to recommend them for a unique and personal service at a reasonable price.

1. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there Miss Ryan! 👋🏻

Thank you ever so much for this truly rebarkable review! 🥰

It certainly sounds like you had a wagnificent time shopping with us, and I'm equally as thrilled to hear you woofed your pawchases just as much! 💜

Please don't forget where we are next time! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Great purchases

I purchased 4 items as gifts and the recipients loved them. Great quality, nicely presented and timely delivery. Would highly recommend 😊

11. Dezember 2023
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Antwort von Yappy.com

Hey Anne! 🙋

Thank you so much for taking the time to leave us this wooftastic review! 💜

I'm elated to hear the recipients of your thoughtful gifts woofed them so much! 🎁

You know where we are next time you need a furrific pawsonalised gift! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Wonderful gifts

Wonderful gifts - have bought many things for my own family’s dogs in the past. This time, I ordered tea towels for a friend that were personalised with her pup. So sweet! Website is easy to use, delivery is swift, and the products are fabulous!

8. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there Margaret! 👋🏻

Thank you ever so much for leaving us this pawsome review! 🥰

It means the world to us to hear such pawsitive feedback from our woofly customers, and it's also great to hear the gifts you pawchased were well received! 💜

Be sure to come back again real soon! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Excellent all round

“Excellent site with great options and such fun ideas. Being able to match up a face to that of our dog was brilliant. We ordered a book which was personalised and the beautiful hardback came in a high-quality presentation box making the present even better for the recipient. We all loved it. ”

20. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Gill! 🙋

Thank you so much for taking the time to leave us this furnomenal feedback! 🥰

It's wooftastic to hear how much you loved your new pawsonalised book, they do make a pawsome gift! 🎁

We'd love to welcome you back again soon! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Another great Yappy gift

I have had a number of goodies from Yappy and they have always been excellent quality - latest a personalised notebook. I always look there first for new gift ideas

22. Dezember 2023
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Antwort von Yappy.com

Hey there Janice! 👋🏻

Thank you ever so much for leaving us such a wagnificent review of your recent experience! 🤩

It's mutterly amazing to hear how much you have woofed your pawchases over and over again! 🥰

Do come back again real soon! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Arrived within time frame given

Arrived within time frame given. Mug and book good quality and made my brother laugh.

19. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Theresa! 🙋

Thank you so much for taking the time to leave us this furbulous ⭐⭐⭐⭐⭐ feedback!

It's great to hear we were able to get your pawsonalised goodies to you in good time, and that you woofed them! 💜

Hope to see you again soon! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Very Happy yappy thank you all the…

Very Happy yappy thank you all the products I have bought from you have been 💯 just brilliant. Cards calendars and throws also my ROXANNE dog bowl wonderful. Thank you so much . Keep up the brilliant work you do to keep our pets happy 😊 xx

2. Januar 2024
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there Cheryl! 👋🏻

Thank you ever so much for leaving us this wagnificent review! 💜

I'm pawsitively thrilled to hear how much you and Roxanne woofed your pawchases! 😍

We'll certainly keep up the good work so long as we have pawsome customers like you! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

hidden pet book

Great book! The quality of the book was excellent and the picture of Gus was spot on! My daughter had fun searching through all the pictures to try to find Gus. And the added bonus of the answers to where Gus was hiding was great. As usual, Yappy didn't disappoint.

1. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Karen! 🙋

Thank you so much for taking the time to leave us this mutterly amazing review! 😍

It certainly sounds like your pawsonalised Gus book was a hit with the whole furmily, and we love to hear this! 🔍

Hope to see you & Gus again soon! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 1 von 5 Sternen

We are really disappointed

We are really disappointed. Our Dog should have been in the puzzle but sadly was not. This was brought as a gift for my wife for Christmas.
There is no contact phone number to communicate with the company that we can find either.
We have emailed the company who are not open now until after the New Year and await their response

30. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Suzanne,

Thank you for taking the time to leave us this review, although I am saddened to hear of your disappointment with your Yappy order.

Sadly I cannot locate an order related to the email address you have provided, and cannot locate any communication from yourself.

I have reached out, but if this has not been received please can you contact the team at help@yappy.com and we can certainly look into this further for you.

Kind Regards,
Rhian

Bewertet mit 5 von 5 Sternen

Would definitely recommend

I have been ordering from Yappy for a few years now for a number of my pups. The delivery is always quick & the products & cards are excellent quality. I love the fact you can choose the dog breed & even different features. The gifts can either be for your dog or cat or the owner which is very personal. This is a must site for pet owners.

12. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there Barbara! 👋🏻

Thank you ever so much for leaving us such furnomenal feedback! 🥰

Hearing that you have shopped with us time and time again over the years truly means the world 🌎 to us, so thank you so much for your constant supawt! 💜

I already cannot wait to see what goodies you treat yourself to next! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Where’s ’dogs name’ review

Great product, arrived very quickly.
Would certainly recommend.

18. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Debbie! 🙋

Thank you so much for taking the time to leave us such a woofly review! 💜

It's wagnificent to hear that you woof your new pawsonalised book, I hope it brings you hours of happiness searching for your pooch in the pages! 🥰

Come back soon! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Good all round

Arrived in good time, well packaged and was much appreciated by my grandchildren.

14. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey there Catherine! 👋🏻

Thank you ever so much for leaving us this pawsome ⭐⭐⭐⭐⭐ review!

I'm elated to hear how much your grandchildren woofed their pawsonalised gift! 🎁

Hope to see you again soon! 🙋

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

Bewertet mit 5 von 5 Sternen

Brilliant products and service

I purchased the “Where’s (your dogs name)” book for my partner for Christmas - was jealous it wasn’t for me when it arrived! Brilliant quality and a great personalised gift.
I had a few queries about my order before it arrived and Rhian from the team at Yappy was so polite and helpful which was really appreciated.
I wouldn’t hesitate to recommend Yappy!

20. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Yappy.com

Hey Rachael! 🙋

Thank you so much for taking the time to leave us this wagnificent review! 💜

It's wooftastic to hear you woofed the gift you pawchased so much you wish you had your own! Luckily we do have multiple versions of the Where's books if you wanted to get your own 👀😉

Hopefully we will see you again soon! 👋🏻

Woofs & Barks,
Rhian & the Yappy.com Pack 🐶🐾🐱

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