I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a few questions about sizing before purchasing. The team provided prompt and helpful advice. The shoes I purchased were the right fit and received promptly. Would certainly buy from them again
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Mehr ansehen
Communication with customer service is terrible. It took 2 months to finally get refunded for a return (order was placed in around August 20th)because they sent an exchange when I requested a return.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Kontaktinformationen
Vereinigte Staaten
- support@wydrstudios.com
- wydrstudios.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Worth the wait!
The shoes are incredibly comfortable, stylish, and really well made. I'm so very grateful that someone is making shoes that are being made specifically for wide feet. My only complaint is the long shipping times. The shoes are worth waiting for, but you have to factor the timing if planning for an event or specific outfit.
The shoes where absolutely gorgeous
The shoes where absolutely gorgeous! The soft leather was an instant hit!!
True Extra Wide Fit!
As someone with extremely wide feet, finding shoes that are both comfortable and stylish has been a challenge for most of my life. For the past 10 years, I’ve essentially lived in Birkenstocks because they were the only footwear I could reliably wear without discomfort.
These are the first shoes I’ve found that truly meet all my needs: beautiful quality leather, genuinely cute and fashionable styles, and most importantly, a true extra-wide fit. Not “wide” in name only, but actually wide enough to comfortably accommodate very wide feet.
As a plus-size woman, I’ve often felt limited in how I could style my outfits because suitable footwear simply wasn’t available. Discovering this brand has been a game changer. For the first time, I can browse an entire catalogue of shoes knowing they’ll fit and complement my wardrobe.
If you’re reading reviews wondering whether these extra-wide shoes will actually be wide enough for you, stop searching. They are. Whatever you’ve got going on with your feet, this company understands what a true wide fit should be.
I couldn’t be happier with my purchase and will definitely be back for more. Highly recommended! ⭐⭐⭐⭐⭐
Love the shoes
Love the shoes! Love that they are (almost all) real leather that allows for them to mold to your foot. I now have 6 pairs. Some of multiple colors as i loved them so much! You can dance the night away in the platform sandals. Im saving for my next pair. Their summer edit is adorable! Ive had to exchange couple of times and customer service has been great and quick!
I like the style of the shoes
I like the style of the shoes. However as I have stated in the past the soles are not flexible and make walking in some of your shoes difficult and clunky.

Antwort von Wydr Studios
I like the quality of the shoes
I like the quality of the shoes. Although it took a bit for them to arrive, they’re perfect for what I need!
These shoes are amazing
These shoes are amazing. They fit great, they look great and they feel great. Like seriously I'm so thrilled I've never had an actually comfortable pair of cute formal shoes. I am SOOO happy, customer service is top notch, they are so kind and helpful.
Customer support was easy to work with.
To date I’ve ordered 6 pairs of shoes…
To date I’ve ordered 6 pairs of shoes and love them all. It’s wonderful to finally have cute shoes that fit. My only complaint is the slow shipping.
Great shoes and great customer service
I needed to exchange a pair of shoes and they replaced them with a pair that feels great on my feet. The responses were a tad slow but if you're patient, the resolution should satisfy you. If you treat them with respect, they will do the same. Thank you, Wydr customer service and thank you Wydr for making shoes that make it possible to walk pain-free!
Love these shoes
Love these shoes, true wide fit, comfortable and stylish shoes. Gives new meaning to the term triple threat.
The search is over
I've been searching for wide shoes that fit both my bunion and bunionette that is actually stylish and the hunt is over! Very happy with the sizing and quality of the shoe and will be purchasing many shoes from Wydr.
don't bother
Their customer service response rate is slow and I have been waiting for almost a month for them to release funds for returns that I made back to them in the beginning of May. The shoes themselves were fine but I definitely wouldn't order from them again.
Update: finally got confirmation of a refund. It happens eventually!

Antwort von Wydr Studios
2 orders so far
Update: customer service is fairly awful. Also for the record- even though they will email you over and over and over again about submitting a trust pilot review- i never got the promised $15 off coupon.
I have placed 2 orders so far, each time for 1 pair of sneakers and 1 pair of sandals.
What they dont tell you is that the sandals always seem to ship from the heart of China. Choose your size carefully because the shipping takes FOREVER. Ive had much better luck with the sneakers which seem to come from California. They are very comfy- I have 2 colors so far. They squeak when I walk, but dont activate my lymphadema in my foot and I think they look like cute sneakers rather than orthopedic shoes.

Antwort von Wydr Studios
Just received my 2nd pair of shoes from…
Just received my 2nd pair of shoes from Wydr. As soon as I saw the new Roxette Double-Strap Mini-Wedge Slides, I jumped on them. Super comfortable, very adjustable, and silver and black. What's not to love. I'll be ordering more from this company for sure!
Customer service was helpful in…
Customer service was helpful in determining my correct size and returning the larger pair. The shoes are very comfortable and well made. It's nice to wear dress shoes and not have pinched toes.
I have always had trouble finding shoes…
I have always had trouble finding shoes that are cute AND wide enough. Wydr studios is SOO GOOD. Definitely feel quality. Unreal!
Definitely need to remember to size…
Definitely need to remember to size down. And like any other shoe they do need to sort of “break in” a bit. But definitely would recommend!!
Now 4 pairs in…
My whole life I have had not just wide feet but a high instep making most cute feminine shoes impossible to access. Discovering Wydr - I am pretty sure it was an algorithm thing and I’ve never been so grateful to targeted marketing.
I own a pair of boots, a pair of lug loafers, gorgeous wedges, and a pair of cute summer slides that dress up or down. I was initially hesitant because of the price, in the ages of fast fashion and Amazon everything you never know what kind of quality you’ll get. These are the nicest shoes I’ve ever owned - higher quality than most shoes I’ve bought from brand names at Nordstrom. I was floored.
If you have wide feet - measure them, use the size chart and enjoy. I wish you all the cute, comfortable, well-fitting shoes you can handle!!
Customer service and products are very disappointing
Have emailed 3 times no reply over 24 hours. Emails were sent during the business week. It took almost 3 weeks to get my order and when the shoes came I was out of town. Apparently I missed the return window. I would accept a merchandise credit, but since no one is replying to my emails I feel like I have wasted over $300. The 2 pairs of sneakers are labeled as a WW, but they are at best a MW aka MediumWide. The sandals are adjustable so i can make rhe width work, however one sandal strap was not stitched and it fell apart when I tried it on. No QC process, the one sandal is defective merchandise. I would like a new pair of sandals or have Wydr pay for the repair needed to make the sandal wearable.. Wydr deserves ZERO stars. Wish I had read reviews before I purchased. VERY DISAPPOINTED!

Antwort von Wydr Studios
So funktioniert Trustpilot
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