Wydr Studios Bewertungen 

525
•
TrustScore 4 von 5

4.2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had a few questions about sizing before purchasing. The team provided prompt and helpful advice. The shoes I purchased were the right fit and received promptly. Would certainly buy from them again

Bewertet mit 5 von 5 Sternen

I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Communication with customer service is terrible. It took 2 months to finally get refunded for a return (order was placed in around August 20th)because they sent an exchange when I requested a return.... Mehr ansehen

Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.


Kontaktinformationen

4.2

Gut

TrustScore 4 von 5

525 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.2

Alle Bewertungen

(525)

385 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Awful experience

Communication with customer service is terrible. It took 2 months to finally get refunded for a return (order was placed in around August 20th)because they sent an exchange when I requested a return. Definitely won't be buying from this company again.

23. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I love my shoes!

I love my shoes!! it's so hard finding a pair of shoes that doesn't squeeze me to death, but these really eliminated that issue for me. I'm going to be buying winter boots next!

17. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly Recommended

I had a few questions about sizing before purchasing. The team provided prompt and helpful advice. The shoes I purchased were the right fit and received promptly. Would certainly buy from them again

2. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I should be paid for the time I had to…

I should be paid for the time I had to spend getting a refund from you. Also, I started getting fraud calls after my purchase. I think your system is corrupt and you are all a bunch of crooks!

15. Oktober 2026
Bewertung ohne vorherige Einladung
Wydr Studios-Logo

Antwort von Wydr Studios

Hi Lisa,

According to our records, your refund was processed on September 29th. If you haven't received it yet, we would encourage you to check with your bank as it has gone out from our side.

If you have any other issues or concerns, please don't hesitate to reach out to us via email at support@wydrstudios.com

Bewertet mit 3 von 5 Sternen

The customer service has been fine and…

The customer service has been fine and helpful. My issue is more with the quality of shoes. I ordered 2 pairs for my wedding to choose from and honestly would've sent them both back if i had more time. They look beautiful but my issue is with the fact that they look beat up after even just trying on. The white patent leather is annoying in that it is already getting those bent lines from wearing the shoe. After wearing for 5 mins. I cant imagine how they will look if wearing multiple times.

3. Oktober 2026
Bewertung ohne vorherige Einladung
Wydr Studios-Logo

Antwort von Wydr Studios

Hi there, we're sorry about your experience with the quality of our shoes. We take our shoe quality seriously and pride ourselves on it. Please email our team directly at support@wydrstudios.com with your order number and pictures of the shoes that you have concerns about. We would be happy to help you however we can.

Bewertet mit 4 von 5 Sternen

Made well but slow to receive…

The shoes are really well made and the customer service is great. The only issue is knowing the correct shoe size and the long shipping window. If you can get past those two things, these are good shoes!

1. September 2026
Bewertung ohne vorherige Einladung
Wydr Studios-Logo

Antwort von Wydr Studios

Hi Stacey,

Thank you for your feedback! We are currently working with our logisitics partners on how to get your shoes to you quicker – we will be rolling out faster shipping protocols very soon. So hopefully you don't face the long wait time for most of our styles!

Bewertet mit 5 von 5 Sternen

I'm a repeat customer

I'm a repeat customer! It's so hard to find true wide width shoes that are actually stylish. Too often, I'm squeezing into a shoe that's wider than normal but not quite wide enough. And almost nothing other than chunky sneakers truly gives me the room I need, and those obviously don't work for every outfit. I bought the Charlie boat shoes and Lana ruched loafer this time for work. The boat shoes have that classic look, with real leather that will age well with wear. The loafers are super cute and streamlined but don't pinch my toes, and will be a work staple.

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fit is great

Fit is great. I needed shoes for a wedding and I struggle to find heels and flats that fit. I got really cute sling back chunky heels that fit my wide feet. Plus size approved!

9. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Wydr Studios cares about their customers

I had such a great experience with Wydr Studios. It was my first time using Wydr. I had purchased a pair of shoes for my mom and unfortunately the shoe was to flat. I had requested a return label realizing after I was out of the return window. I pleaded my case that shoes were not worn and I still had the original packaging they came in. I was willing to take a store credit too. To me it was a waste to have these shoes and no one was going to wear them. The customer service at Wydr decided I could send them back. I appreciated that they were willing to listen and reconsider. They were kind and understanding and these are qualities that you don’t see enough of in corporate America. I will be sure to make a purchase in the future and refer Wydr to friends and family. Thank you again!

24. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

really good customer service

really good customer service! and the shoes, SO comfortable. You will never have to wonder if they'll be too tight- it's a non-issue with this brand! Cool shoes too.

8. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Never received order

Never received order and they don't respond to email. No customer service phone number or chat.

7. Oktober 2026
Bewertung ohne vorherige Einladung
Wydr Studios-Logo

Antwort von Wydr Studios

Hi there,

We're sorry that you never heard back from our customer support team about your order. Our team usually responds to emails within 24-48 hours of receiving the email – so even if you don't hear back from them immediately, we ensure you that they do reply to every email received.

If it's been longer than 48 hours, please check your junk folder to see if our response ended up there – this can happen sometimes.

If you've done all of the above and there's still no sign of an email, you can always DM us on Instagram or Facebook – our social teams look at DMs daily and will flag your concerns with the customer support team where necessary!

Bewertet mit 5 von 5 Sternen

LOVE these shoes for wide feet!

I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well, and been very comfortable. I've purchased platform sandals, flats, boots, and their sneakerina. Great selection, quick shipping on most items, and great quality.

4. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Happy repeat customer with hobbit feet

I have now ordered three different pairs of shoes from Wydr. My shoes have always been ugly and practical, too long to get them wode enough, because I have double wide feet and bunions and no one was making cute, affordable shoes, high-quality shoes that could accommodate them. Wydr has changed the game - I am eyeing a fourth pair now! The shipping was prompt and the shoes packaged so well. I also love the inclusion of different millimeter cushions for the inside of the shoe, so I can customize then even further for the perfect fit!

7. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Customer service was incredible

Customer service was incredible. The fit and style were perfect. I wore them on a night out. Lots of standing and walking and they were very comfortable. Feet didn’t hurt at all. No need the break in. I will definitely be purchasing from them again.

23. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superior quality

My order arrived quickly. Superior quality shoes. Love the style. The fit is true to size.

25. September 2026
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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