I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a few questions about sizing before purchasing. The team provided prompt and helpful advice. The shoes I purchased were the right fit and received promptly. Would certainly buy from them again
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Mehr ansehen
Communication with customer service is terrible. It took 2 months to finally get refunded for a return (order was placed in around August 20th)because they sent an exchange when I requested a return.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Kontaktinformationen
Vereinigte Staaten
- support@wydrstudios.com
- wydrstudios.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Awful experience
Communication with customer service is terrible. It took 2 months to finally get refunded for a return (order was placed in around August 20th)because they sent an exchange when I requested a return. Definitely won't be buying from this company again.
I love my shoes!
I love my shoes!! it's so hard finding a pair of shoes that doesn't squeeze me to death, but these really eliminated that issue for me. I'm going to be buying winter boots next!
Highly Recommended
I had a few questions about sizing before purchasing. The team provided prompt and helpful advice. The shoes I purchased were the right fit and received promptly. Would certainly buy from them again
I have wide feet with high arches and…
I have wide feet with high arches and have had a torn tendon in my foot. These were the first shoes I could wear for several hours with no pain.
I should be paid for the time I had to…
I should be paid for the time I had to spend getting a refund from you. Also, I started getting fraud calls after my purchase. I think your system is corrupt and you are all a bunch of crooks!

Antwort von Wydr Studios
The customer service has been fine and…
The customer service has been fine and helpful. My issue is more with the quality of shoes. I ordered 2 pairs for my wedding to choose from and honestly would've sent them both back if i had more time. They look beautiful but my issue is with the fact that they look beat up after even just trying on. The white patent leather is annoying in that it is already getting those bent lines from wearing the shoe. After wearing for 5 mins. I cant imagine how they will look if wearing multiple times.

Antwort von Wydr Studios
Made well but slow to receive…
The shoes are really well made and the customer service is great. The only issue is knowing the correct shoe size and the long shipping window. If you can get past those two things, these are good shoes!

Antwort von Wydr Studios
I'm a repeat customer
I'm a repeat customer! It's so hard to find true wide width shoes that are actually stylish. Too often, I'm squeezing into a shoe that's wider than normal but not quite wide enough. And almost nothing other than chunky sneakers truly gives me the room I need, and those obviously don't work for every outfit. I bought the Charlie boat shoes and Lana ruched loafer this time for work. The boat shoes have that classic look, with real leather that will age well with wear. The loafers are super cute and streamlined but don't pinch my toes, and will be a work staple.
Fit is great
Fit is great. I needed shoes for a wedding and I struggle to find heels and flats that fit. I got really cute sling back chunky heels that fit my wide feet. Plus size approved!
Quality of these shoes are unmatched!
Quality of these shoes are unmatched!
Comfortable and cute!!!!
Shoes are not only comfortable, but cute! They go with everything!! Will definitely buy another pair :)
Wydr Studios cares about their customers
I had such a great experience with Wydr Studios. It was my first time using Wydr. I had purchased a pair of shoes for my mom and unfortunately the shoe was to flat. I had requested a return label realizing after I was out of the return window. I pleaded my case that shoes were not worn and I still had the original packaging they came in. I was willing to take a store credit too. To me it was a waste to have these shoes and no one was going to wear them. The customer service at Wydr decided I could send them back. I appreciated that they were willing to listen and reconsider. They were kind and understanding and these are qualities that you don’t see enough of in corporate America. I will be sure to make a purchase in the future and refer Wydr to friends and family. Thank you again!
Customer service is always fantastic
Customer service is always fantastic. I appreciate how responsive and helpful they are.
Responsive customer service
Responsive customer service. I really appreciate them creating cute shoes in broader sizing. I foundvthe sizing to be accurate and the quality is 10/10.
really good customer service
really good customer service! and the shoes, SO comfortable. You will never have to wonder if they'll be too tight- it's a non-issue with this brand! Cool shoes too.
Never received order
Never received order and they don't respond to email. No customer service phone number or chat.

Antwort von Wydr Studios
LOVE these shoes for wide feet!
I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well, and been very comfortable. I've purchased platform sandals, flats, boots, and their sneakerina. Great selection, quick shipping on most items, and great quality.
Happy repeat customer with hobbit feet
I have now ordered three different pairs of shoes from Wydr. My shoes have always been ugly and practical, too long to get them wode enough, because I have double wide feet and bunions and no one was making cute, affordable shoes, high-quality shoes that could accommodate them. Wydr has changed the game - I am eyeing a fourth pair now! The shipping was prompt and the shoes packaged so well. I also love the inclusion of different millimeter cushions for the inside of the shoe, so I can customize then even further for the perfect fit!
Customer service was incredible
Customer service was incredible. The fit and style were perfect. I wore them on a night out. Lots of standing and walking and they were very comfortable. Feet didn’t hurt at all. No need the break in. I will definitely be purchasing from them again.
Superior quality
My order arrived quickly. Superior quality shoes. Love the style. The fit is true to size.
So funktioniert Trustpilot
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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







