I can't comment on returns, because I haven't returned a single pair of shoes since I started purchasing from Wydr! I have small but extra wide feet, and so far everything I've purchased has fit well,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a few questions about sizing before purchasing. The team provided prompt and helpful advice. The shoes I purchased were the right fit and received promptly. Would certainly buy from them again
I purchased the Inez Pointy Toe T-Strap Mary Jane shoes and am very happy with them! Because of the material, my first wear was a little painful on the tops of my feet (big toe and pinky toe knuckle a... Mehr ansehen
Communication with customer service is terrible. It took 2 months to finally get refunded for a return (order was placed in around August 20th)because they sent an exchange when I requested a return.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
An inclusive, wide-width specialist footwear studio for people of all body types who have been long overlooked and marginalized by the fashion industry. Wydr Studios thrives on our tight-knit community – our philosophy is 'community-first'. Since our inception, we've had the privilege of closely collaborating with our community and we look forward to using our Trustpilot space to learn and improve.
Kontaktinformationen
Vereinigte Staaten
- support@wydrstudios.com
- wydrstudios.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Happy Feet
On this site, I was about to find casual, dress shoes and boots in my size without the frustration of not finding a nice shoe that fits me. For 20 plus yrs shopping for shoes was a challenge until now. 9WW/10E
Even if your size sales out, you'll be notified of restock.
Well worth a try.
The perfect loafer!
I looked everywhere for loafers that fit my wide feet - these are the only ones that did! I love them - they are cute and super comfortable.
First strappy shoes to fit in my life!
I am almost 50 years old and due to a very high instep and rather wide feet and thick ankles, I've never had strappy shoes or sandles that have fit ever. Until now -- thank you Wydr!! Love your shoes - especially your platforms and want one in every colour 😍
Well-made, well-packaged. Responsive customer service.
Highly recommend.
Amazing
I can’t believe how uncomfortable my other shoes are. I really just hit the jackpot by finding this site.
The customer service was exceptional
The customer service was exceptional! They communicated with me in such a manner that showed they cared about my exchange process. It was easy and efficient!
Unfortunately the shoes I ordered did…
Unfortunately the shoes I ordered did not fit. The return process is a little bit difficult because it takes a few email messages to get the job done. Once it was approved it was fine. The products are very nice.
Excellent quality shoes and service
Excellent customer service, buying shoes online is normally difficult however the Wyder team make the experience easy. I ordered some shoes had the sizing wrong but the team were fabulous and we worked out the correct size and was sent them straight away. The shoes are fantastic, comfortable and excellent quality. I highly recommend Wyder and will order from them again.
Nice shoes if you are a “normal” wide width
I finally found a pair of sandals wide enough to house my swelling feet. They seem sturdy and good quality, but the soles are thin so I can’t stand in them for long. I’ve had many misses with Wydr as they only make a 2E width and not a 4E. That meant a lot of buying and returning, making my biggest complaint with that process. The shoes are shipped from China and take forever to arrive. Then you have to email a request to return the shoes, then they request your foot measurements in cm. (Why? To judge if you chose poorly?) Then they send a US shipping label but deduct the cost from your return. For a $150-$200 pair of shoes that seems absurd. They need a quick and easy return portal and faster shipping.

Antwort von Wydr Studios
Great Customer Service! (Return)
I unfortunately had to return a pair of Wydr shoes just because the style I chose didn’t work for my foot. It was a real bummer because the shoes were beautifully made!
The customer service on returning my shoes was very clear, detailed, and they were very open to feedback about why I needed to return their product. They provided quick and clear communication during every point of the return process.
Even though one specific shoe style didn’t work for my feet, I feel at ease to try other products because their customer service and return process was so detailed and easy!
These shoes are FAB-U-LOUS
These shoes are FAB-U-LOUS! Gorgeous, comfortable, and very impressive. I've never felt so comfy in heels before! Excellent quality!
Great quality shoes and customer service
The quality of the shoes are fantastic, and they ACTUALLY fit my wide feet! Also, the customer service is excellent, as I had an issue with the shipping service due to my rural location, and the support team at Wydr replied right back to me and were willing to help me with some creative solutions! Thankfully it all worked out and I got my beautiful shoes!
Definitely a true wide fit!
I was skeptical on width as purchased many styles claiming wide width from various companies BUT I’m very pleased to write they fit perfectly! I have very wide feet, these shoes are not only very comfortable they are WELL made! I’m will be a returning customer. I don’t write reviews often but if this helps someone decide to give them a try they will not be disappointed. From someone who has struggled finding shoes that not on fit but look good!
Shoes are nice quality
Shoes are nice quality, unfortunately I picked a style (penny loafers) with an almond toe and while they fit me comfortably across the ball of my foot they are toe squishers! My fault really. I had to remove the liner for a comfortable width fit and now I am trying a stretcher to push out the toe box area. Otherwise vey nice and I will try this brand again.
I was so amazed at the fit of these…
I was so amazed at the fit of these shoes. I could never find a dress shoe wide enough to be comfortable and these shoes were awesome.
Eye catching!
Bought these shoes for my sister a she loves them! She’s glad she sized down because she sizes up due to needing wider shoes. Her shoes were a hit with all her friends and she lots of compliments!
After many years of frustrating…
After many years of frustrating searches for fashionable and also comfortable shoes. WYDR has been a fabulous discovery. No longer relegated to the unisex mens sandles, has invigorated me to explore the possibilities. Between everyday comfortable sandles to impressively constructed boots, each has been a treasure to receive and style!
I have order3d twice now from Wydr…
I have order3d twice now from Wydr Studios.
Each time, the delivery was quite fast & the shoes have been great.
As others have said, they are longer sizings- possibly due to being wider width? 🤷🏼♀️
They do offer a sizing kit - which I highly recommend purchasing!
The shoes themselves are great- I struggle with heels but thes3 are easy to walk in, comfy to wear for extanded periods & so many great, fun styles!
Wish I had found WYDR sooner!
I have 9 pair of wydr shoes . 8 /9 fit great . The slide in loafers I could Not get my foot into . I didn’t mess with sending them back and have been trying to find someone who will appreciate them to give them to . I have very wide feet and bunions. I am so thankful I found WYDR !! Previously I had to wear ugly men’s atheletic shoes which are very limited in color for the xtra wide sizes . I could never wear a dress because I couldn’t find cute shoes to match . I find myself wanting to order “spare pairs “ to put back in case your company closes . I do wish they arrived faster but they are certainly worth the wait !! My family is aware that the gift at the top of my wishlist for Christmas and birthdays is WYDR shoes .
Cute wide. If you're half size go down
The shoes are so cute and they're comfortable
If you have a very high in step you might want to add a little more cushioning
They're very wide and comfy, they're cute.If you are half size size down. The only reason it didn't get five stars is.The shipping took like two weeks while another pair.I ordered was here in like three days
Cute summer sandals
The shoes came as ordered. The quality of the shoes is good. I like the sandals! They're stylish and comfortable on my wide foot.
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