YO! Sushi Bewertungen 442

TrustScore 2 von 5

2.0

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Went to the brand inside selfridges at Birmingham. Always enjoyed yo sushi in the past but unfortunately all the rolls are now pre-made and chilled. I ordered a futomaki prawn sushi which was cold an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lloyd served us today at York Designer Outlet. Really helpful, professional and knowledgeable about the rewards and loyalty app. Would definitely come back as a result!

Bewertet mit 1 von 5 Sternen

Yo sushi Korean chicken rice bowl from Tesco. Absolutely revolting, bordering on inedible. Claggy overcooked rice with about a dozen thin strips of raw cabbage on top. Sauce was like sugar sy... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Had awful experience and valentines ruined. Staff in store rude and could not care less about issues. Have sent several messages via your website and heard nothing. Spent neatly £70 on my visit and no... Mehr ansehen

Unternehmensdetails

  1. Japanisches Restaurant
  2. Online-Bestellservice
  3. Restaurant
  4. Sushi-Restaurant

Informationen, die aus verschiedenen externen Quellen stammen

YO! Sushi brings you tasty Japanese food in a fun environment and on your own doorstep. So bring your friends and family and join the growing YO! Family! Give YO! a go!


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

442 Bewertungen

5 Sterne
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1 Stern

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Bewertet mit 1 von 5 Sternen

Very disappointed from costumer service…

Very disappointed from costumer service
I went on Sheffield Meadowhall branch
I was charged 3 extra dishes I didn’t asked for
I asked for receipts when I payed however they don’t offer at all.
I had to go back to speak with the waitress she said I have picked from the belt when I was told food will be served and I received all what I ordered .
Manager came out and said was sorry it was a mistake
I prefered when I payed online and you know what I have ordered
My advice is ask for receipt and don’t walk way till you have checked everything

16. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I thought it was amazing

I thought it was amazing, the people who worked there checked up on you and made it such a warm experience, they where lovely. The food (especially the salmon hand roll) was the best sushi I’ve ever gotten, overall amazing, the only downside is that it is quite expensive but for how it tastes, it’s fresh and for what it is aswell it’s definitely worth it x

15. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought a pack of premade vegan sushi

I bought a pack of premade vegan sushi, the wasabi packet was awkward to open, it burst and ended up on my face, on my eyelid and almost in my eye and they've not even had the decency to address my complaint, sort it out or I'm going to Watchdog and Health and Safety. Never got back to me, the food sucked anyway.

9. März 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Yo Enfield

Yo! Sushi, Enfield Tesco. Great service and food. Will visit again when in the area and would definitely recommend.

24. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What a waste of my time

What a waste of my time. I've ordered on the too good to go app driven just under and hour to collect walked into Tesco and the app daysorder cancelled. The staff at the yo sushi counter tesco toton didn't even bother to come speak to me . Thank good Tesco staff were kind enough. I will make sure no one I know goes to yo sushi in Toton Tesco ever again . Ps. They had shelves over flowing with food... bet it doesn't sell and it goes to waste .

24. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good food

Good food, love the sea food ramen.
Hima looked after us very well and gave us free desert....lovely
It was busy we had to wait for a table but very worth it

18. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Birmingham Yo Sushi - Avoid!

Recently visited the Birmingham restaurant inside Selfridges, entire party ended up ill afterwards. Sent our experience to their customer service team and were offered very little support and ongoing patronising emails, with no resolution. Food on conveyor belt was very limited, same food going around and around and cubicle seating very cramped. Expensive, poor environment, confusing ordering, overall extremely disappointing and appalled that our situation was not addressed and believed. Avoid!

19. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What went wrong?

My previous visit to YoSushi at Christmas 2022 was much the same as every visit before that, perhaps a bit pricier but not eyewatering-ly so.
Today however will be my last, until they make some massive structural changes, or reversions.
1. Previously there was an excellent system whereby you could order and pay as you went along. This has now been replaced by a pay at the end system of mobile terminals which left everyone standing around trying - and failing - to pay and the clearly long suffering staff battling epic customer annoyance.
Until I hear this junk system has been replaced and the previous scam and pay system reinstated, I won’t be going back.
2. Portion sizes are absolutely comical. Dishes which previously would have been generous, filling, and while not cheap, were good value, are now offensively small. The chips for instance used to be a substantial helping in a deep bowl. They now come on a saucer.
Unless the old portion sizes make a reappearance, I’ll eat elsewhere.
3. The prices have never been cheap, but at least you used to get something for your money. £4.75 for a saucer of plain chips? Daylight robbery. 5 slices of sashimi is the price of a main meal. 5 nuggets for £7.10? Ludicrous.

The staff confirmed that this is their life now and watching the restaurants become quieter and quieter due to corporate decisions is very sad.

Yo has always been one of my favourite restaurants and the disappointment, Richard Hodgson has steered it right down the swanny with his supermarket mentality of shafting everyone in the quest for every penny of profit. Well congratulations, you’ve alienated your customers and your staff. Absolute imbecile.

10. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bathgate super service

I visited Yo Sushi Bathgate in the Tesco store. The young lady serving the counter, despite working on her own, provided me quick efficient service and a really tasty meal. I watched a few minutes as she served a few customers with the same politeness and efficiency. I was amazed she could do this all on her own - well done whoever you are, I will come back again to your store.

1. Februar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good service

We have been to YO Suchi, at Heathrow Terminal 3 today. We had a fantastic experience, my son loves Suchi and Tati was a great server. She was always around and took care of us.
Thanks a lot.

27. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Usually buy a Seafood Soup

Usually buy a Seafood Soup & Chicken Katsu Curry but tried a chicken teriyaki today.

Disappointed with the chicken content. Feels as if I paid £12 for a bowl of Rice. Not impressed at all

24. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Omg I can’t even say

Omg I can’t even say

We ordered sushi 56 pc came without soya without wasabi just plain sushi even salmon was so scared inside the rice that hide very well ,duck fries such a small portion for 6.95 just a fries with few pieces of duck on it ,can’t be more angry as I was expected more from them

20. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This review is about the quality of the…

This review is about the quality of the food bought from Tesco's today. To say that it represents terrible value for money would be an understatement. I will never buy this brand again. The beef massaman curry had nothing resembling beef in it. The whole dish was bland and really inedible. The chicken dish was less offensive but a sandwich would have been a better option.
If the company think this will help grow their customer base, it needs to be back to the drawing board.
Yuck. Vile. Expensive. Overrated

14. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

What happened to yo sushi?

What happened to yo sushi?

Went for the first time since COVID to the selfridges chain in Birmingham and it's a mess! No idea why they still have a conveyer belt any more because everything has to be ordered through an app. Unless you fancy the same three dishes that have been cruising around for 2 hours like a dead fox in a canal, you're gonna have to place an order via your phone.

Prices are higher, quality is lower and your not allowed complimentary water or ginger any more. The water taps are gone and so are the service call buttons. We were seated without any utensils or condiments so had to wait ages to catch someone's attention before we could even start.

To top it off, a service charge was added only when paying, so you didn't see this as part of your total on the app before the staff take the payment.

It's nuts. They've basically removed the whole concept of yo sushi and how it works, so now your sitting uncomfortably at a bar staring at the same stale edamame pods doing infinite laps around the room, waiting for your orders to arrive like any other standard restaurant.

13. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great Food

Great Food, Great Staff.
Something’s are expensive others not so much.
I would recommend this place.

31. Dezember 2023
Bewertung ohne vorherige Einladung

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