YO! Sushi Bewertungen 442

TrustScore 2 von 5

2.0

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Went to the brand inside selfridges at Birmingham. Always enjoyed yo sushi in the past but unfortunately all the rolls are now pre-made and chilled. I ordered a futomaki prawn sushi which was cold an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Lloyd served us today at York Designer Outlet. Really helpful, professional and knowledgeable about the rewards and loyalty app. Would definitely come back as a result!

Bewertet mit 1 von 5 Sternen

Yo sushi Korean chicken rice bowl from Tesco. Absolutely revolting, bordering on inedible. Claggy overcooked rice with about a dozen thin strips of raw cabbage on top. Sauce was like sugar sy... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Had awful experience and valentines ruined. Staff in store rude and could not care less about issues. Have sent several messages via your website and heard nothing. Spent neatly £70 on my visit and no... Mehr ansehen

Unternehmensdetails

  1. Japanisches Restaurant
  2. Online-Bestellservice
  3. Restaurant
  4. Sushi-Restaurant

Informationen, die aus verschiedenen externen Quellen stammen

YO! Sushi brings you tasty Japanese food in a fun environment and on your own doorstep. So bring your friends and family and join the growing YO! Family! Give YO! a go!


Kontaktinformationen

2.0

Mangelhaft

TrustScore 2 von 5

442 Bewertungen

5 Sterne
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Bewertet mit 2 von 5 Sternen

lack of customer service

To be honest its only the food that warrants stars which was generally very good. I would avoid the fried chicken as quite frankly its just chicken Nuggets with no flavour or seasoning.
I visited the Cheshire Oaks branch and found the automatic service charge addition an insult given i had to ask a disinterested employee several times for a menu. He then appeared more interested in his IPad standing away in a corner than in any attempt at customer service. Ive been to other branches and never experienced this before. So as for a service charge i would not mind if i received any service. Just as well it was not my first time visiting s it would put me off the chain.

11. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Extremely rude waitress at the yo sushi…

Extremely rude waitress at the yo sushi Norwich branch. We were regular customers. There is a flat adult rate and child rate for the “bottomless belt”. We were charged £25 extra because my son tried a couple of dishes and didn’t finish them because they weren’t to his taste. Utterly disgusting attitude and I can understand why their unanimous reviews are so poor!

27. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ate at the Bromley restaurant and was…

Ate at the Bromley restaurant and was very disappointed. The chicken was of poor quality with gristle and fat in. I complained about it and the manager just told me that no one else had complained. Poor experience all round. I would NOT recommend it!

13. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Don’t bother

Don’t bother. We ordered from here on Uber Eats. Katsu curry came with next to no curry sauce. Cucumber maki and gyozas came with no dip at all and no soy sauce. Hoisin “duck” yakisoba came without any hoisin “duck” so was just plain noodles. Whole meal was ruined, bone dry and flavourless. £32 down the drain. Uber eats didn’t wanna know. Avoid. I’ve contacted my bank for a refund as this is daylight robbery.

2. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The prices are EXTORTIONATE

I went to YO! Sushi today in Watford with my husband. We used to be very loyal customers, but haven't been to YO! since the pandemic. We were absolutely disgusted by the prices - they were extortionate! The small plates now range from around £5 to nearly £10 each! You get absolutely tiny portions, and the food is of average quality. It cost us almost £90 for two large beef teriyaki bowls & 4 small plates. We will never go to YO! Sushi again - it's an absolute rip off! We are really disappointed as were very loyal customers before covid, and had planned a few dates here in the coming months.

24. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Yo is disrespectful and treats their customers like fools

I recently visited Yo! Sushi at Meadowhall Shopping Centre with my son, eager to try it for the first time based on a recommendation from my partner. While the food quality and initial service were good, my experience was completely overshadowed by a shocking discovery that revealed a troubling and disrespectful business practice.

At the end of the meal, we asked to pay the total amount. The waiter calculated the amount due, applied a birthday voucher we provided, and gave us the final figure. However, before leaving, we requested to see the bill itself—and that’s when we noticed a hidden 7.5% service charge had been added without our knowledge or consent.

This practice is appalling. When dining at a restaurant, customers expect to pay the prices displayed on the menu, inclusive of great service. To sneak in an additional charge without informing the customer is unacceptable, and it is theft! There was no mention of this service charge on the menu, nor did the staff inform us at any point during our visit. It felt intentionally deceptive, as though Yo! Sushi is trying to take advantage of customers who don’t carefully inspect their receipts.

Following my complaint, I received a refund for the exact service charge. However, the explanation provided by Yo! Sushi was wholly inadequate. They claimed that their system “automatically” adds the 7.5% charge and that staff “forgot” to remove it. This isn’t an accidental error—it’s a deliberate policy.

Why is Yo! Sushi adding a 7.5% service charge without asking customers? Great service should be part of the experience—it’s what diners expect when they pay menu prices. Conversely, if the service had been poor, would the bill be reduced by 7.5%? Somehow, I doubt it.

If Yo! Sushi genuinely believes their staff deserve higher pay, they should increase wages and adjust menu prices to reflect this. Instead, they shift this cost onto customers without transparency, exploiting their goodwill. This approach is not only unethical but also deeply disrespectful to those who choose to dine with them.

Until Yo! Sushi takes action to eliminate this malpractice and commits to treating their customers fairly, I strongly encourage others to stay away. There are countless other restaurants that deliver great food and great service without resorting to hidden charges or taking their customers for granted.

Save your money, your time, and your trust—support restaurants that value their patrons and operate with integrity.

4. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Rethink closure please!

After 15 years of YO!Sushi and after having fixed the fridges, today is the last day that the St Pancras branch is open. I am not sure why this is a good decision as there's regular footfall in a busy station, the staff are helpful and kind and the sushi's good, rethink this closure please!

10. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Go to Wagamama's instead!!

My first ever visit to Yo Sushi in Cheshire Oaks will also be my last ever visit.
The prices are astronomical, considering the tiny portioning and poor quality and taste of the dishes.
I had Cucumber Sushi first and it tasted so fishy that it actually made me heave. I then had Edamame beans, which were watery, cold and not salted as listed. The portion size for the cost was totally ridiculous and nowhere near what it could and should have been.
Chicken Gyoza's were tiny, over priced and overcooked, along with the blandest soy dip ever. And to add insult to already extremely poor experience, the hoisin duck loaded fries were way over priced for the TINY portion size and whatever the hell that sauce was over them was just hot and not pleasant at all. Over powered any taste of duck, or indeed fries...Poor quality fries and tiny tiny portion yet again.
The service was slow, although the servers were at least polite.
The way that the dishes are handed over the conveyor belt and passed down a human chain is also utterly ridiculous...4 people handled my food before it even got to me! Unacceptable! That is LITERALLY what waiting staff are for!!!
I wouldn't eat there again even it was free or someone paid me.

4. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Stale Sushi. Past it's use by date. They don't care.

Bought a O-Mega Salmon from Tesco only to try and eat it and discover it was stale and a day out of date. On another date weeks later half of their counter had out of date Sushi on it.

I contacted their customer service and the demanded receipts prior to taking any action.

Totally absurd to assume your customers would make this kind of stuff up. Abysmal. Overpriced. Rotten. Stale.

15. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Pitiful portions for premium prices

If the barely there overpriced servings weren’t bad enough, the disingenuous menu deliberately shows large portions while failing to mention the ‘discretionary 10% service charge’ added to the bill. Is that even legal?

20. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Imagine paradise....

Imagine paradise. Imagine it as a place on a map. In your mind, drop a pin there… then start walking. Walk away from it as far as you possibly can in the universe you’ve just created. Then drop another pin. That pin is as far away from perfect as you can get… that pin, if you will, is hell.

Now, again imagine you tap that pin. Yes… you guessed it. That pin is Yo Sushi at the Trafford Center.

Only worse… because going to hell at least has a sense of justice to it. You end up in hell because you did something.

I ended up in Yo Sushi, the real incarnation of hell, because my kids wanted to go there. That seems like a harsh punishment.

What makes it hell is that in no way does it live up to any of its promises. This is meant to be luxury, exotic, flavoursome… frankly Yo Sushi should have a licence from the FCA to arrange personal loans and mortgages to pay the bill. Their food is so expensive that it is perfectly reasonable to expect it to cure cancer, reverse male pattern baldness, or serve as the world heavyweight champion of aphrodisiacs…

But instead, what you get is to wait in a long queue in a shop that’s too hot for it to be good for anyone - another way it is very much like hell. You are sat in grubby, dirty, dilapidated surroundings, and even though I came with small children, you are sat at a bar that in no way lends itself to supervising kids.

To the best of my knowledge there is no way to summon waiting staff - I understood they did not use the app and had to be summoned. Only I assume they had to be summoned by telephone, by email, even perhaps by telepathy, because none were around to be summoned by more traditional means.

Finally, when my seven year old had got sick of waiting, he went to find one, in a moment I found out about a split second too late, because he was next to me at a bar, not in front of me at a table.

When the server was to be found, she knew about as much about the menu as I do about open heart surgery (read: I am not a cardio thoracic surgeon). Couldn’t guide me through the dishes, couldn’t tell me how the menu had changed, couldn’t suggest any alternatives. It was, almost exactly, like talking to a hand puppet. Only hand puppets are fun. This was like putting a knitting needle into my ear.

So, with my kids having eaten four plates alone. Four small plates. With pennies worth of food on them, I got sick of the shoddy experience, baulked at the idea of having my pocket picked to be treated like.a simpleton and left. The cost for those four plates? A few pence shy of £18.

So in short - I would not recommend this food venue to anyone - unless I bitterly hated them, because I’d caught them in bed with my wife, after driving my car, and having ingratiated themselves to my friends. Then and only then could I loathe someone enough to recommend eating at this establishment.

For less dramatic occasions - give it a dramatic swerve. Your bank manager and your sensibilities will thank you.

2. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Inedible and vile

Yo sushi Korean chicken rice bowl from Tesco.
Absolutely revolting, bordering on inedible.
Claggy overcooked rice with about a dozen thin strips of raw cabbage on top.
Sauce was like sugar syrup mixed with chilli.
Deep fried chicken just ends up soggy when microwaved according too instructions.
For almost £6 this was a disgusting rip off

29. November 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My daughter and I ate there this…

My daughter and I ate there this evening. Milton Keynes. Great food. Very relaxed atmosphere. We looked after by Georgina who made the experience really welcoming and provided us with some great recommendations to what foods to try.

Definitely will be going back.

Davie

27. November 2024
Bewertung ohne vorherige Einladung

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