Iron & Brass Bed Company Bewertungen 

54
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The bed is fantastic, very well made, sturdy and pretty to boot. It took 6 weeks to be made and was absolutely worth waiting for, then was delivered and assembled for us in a matter of minutes. I'm re... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely delighted with my new bed . The quality is outstanding and it has exceeded my expectations. From start to finish, the company was extremely helpful, with excellent communications. De... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I'm very pleased with my lovely Sophie bed, delivery was perfect and communications were second to none. I was prompted to buy from Wrought Iron & Brass Bed Company, following my daughter's very... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We bought a new bed frame and bed base from this Company. The product is great quality (and made in this country) and the customer service has been brilliant. Neil did a great job in delivering and... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft
  2. Bettenfachgeschäft
  3. Schlafzimmermöbelgeschäft
  4. Möbelhersteller

Vom Unternehmen geschrieben

The Iron & Brass Bed Company is a leading British manufacturer of handcrafted iron beds, wrought-iron bed frames, brass beds, and British wool mattresses. Based in Norfolk, every bed frame is made using traditional craftsmanship and finished to the highest standards, combining timeless design with exceptional durability. The company's mattresses are filled with fully traceable British wool sourced directly from British farms, offering natural comfort, breathability and long-lasting support. A commitment to British manufacturing and supply chain transparency has earned recognition through the Made in Britain 2024 Supply Chain Excellence Award, alongside shortlisting for the 2025 Wool Innovation Award and the 2025 Made in Britain Excellence in Procurement Award. The company is also proud to hold a Royal Warrant. Visitors are welcome at the Dersingham showroom near King's Lynn, where they can explore a collection of handcrafted iron beds, metal bed frames, brass beds and British wool mattresses. Quality craftsmanship, genuine provenance and exceptional customer service remain at the heart of everything The Wrought Iron & Brass Bed Company does.


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

54 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 75 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

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4.5

Alle Bewertungen

(54)

41 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent Product Excellent Service

Absolutely delighted with my new bed .
The quality is outstanding and it has exceeded my expectations.
From start to finish, the company was extremely helpful, with excellent communications.
Delivery was professional and hassle free.
I wouldn’t hesitate to recommend them to anyone looking for a quality bed and first class customer service. Thank you for such a great experience.

10. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The bed is fantastic

The bed is fantastic, very well made, sturdy and pretty to boot. It took 6 weeks to be made and was absolutely worth waiting for, then was delivered and assembled for us in a matter of minutes. I'm really pleased with it and would absolutely recommend the Wrought Iron and Brass Bed Company

24. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Well made bed

We bought a new bed frame and bed base from this Company. The product is great quality (and made in this country) and the customer service has been brilliant. Neil did a great job in delivering and assembling it. We are delighted with our new bed.

23. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quality. Quality. Quality

From my first'phone call to Nikki right through to delivery I cannot fault this company.

I was given a 6 week time line and on the dot the mattress was delivered.

I was informed every step of the way. The 2 man delivery team called half an hour before arrival and did a great job!

The mattress isn't cheap but then how could it be? The materials, craftsmanship and hand finishes are costly. BUT a good night's sleep is genuinely priceless.

If you are thinking about investing in a new mattress this company will not let you down. A great experience AND a great night's sleep.
Thank you!

UPDATE AFTER 2 WEEKS
Just flipped and turned the mattress.

After 2 weeks I can confirm this is the most comfortable mattress I have ever owned. It is completely supportive.

I have always been a 4 hr sleeper- awake at 2 am/ 4am etc. Now I sleep for 7 hrs straight. This purchase has literally changed my life. Fantastic product!!

11. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing Iron double bed frame! excellent quality and service

I ordered one of the double bed frames from iron & brass company - it arrived yesterday and I was really very impressed with the quality - it has a lovely finish and is clearly made with alot of care and attention. The delivery was on time and they built the bed for me where I needed it. Overall I was extremely impressed with the product, the process and the overall service. This is a great product and a great company who clearly value their product and their customers. Excellent experience

9. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

I received very helpful advice about which mattress and base to choose and was very satisfied with the whole experience from beginning to delivery. I was also

9. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Quality and Service.

We purchased a king-sized wrought iron bed from this company and were very disappointed with both the product quality and the customer service provided. The bed arrived with obvious issues that should have been identified during quality checks prior to delivery.

Due to the poor overall experience, we eventually purchased a replacement iron bed from another high-end bed company in the South of England. The difference in build quality and customer service was significant and far superior to what we originally received.

Overall, based on our experience, I would not recommend this company.

28. November 2025
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you for your review.

We are sorry that you remain dissatisfied with your experience. However, this matter relates to events that began in 2025 and has since been the subject of extensive correspondence, inspections, remedial works, and review through the appropriate independent channels.

Throughout the process, we worked closely with you to address the concerns raised and offered several solutions to resolve the matter.

The dispute was ultimately concluded through the appropriate channels, with a refund provided and the matter settled in January 2026.

Whilst we respect your right to hold a different view, we do not believe this review reflects the full history of the case or the considerable efforts our team has made over an extended period to support you and reach a resolution.

We wish you all the best for the future.

Bewertet mit 5 von 5 Sternen

Great bed

Great bed , we love it . Delivery was spot on and they even took the packaging away , brilliant !

Tudor
( not Tufor )

21. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Iron & Brass Bed Company

Thank you, Tudor, for your lovely review. We're delighted to hear that you love your bed and that everything went smoothly with the delivery. It's great to know the team arrived on time and took away all the packaging for you. We really appreciate your feedback and hope you enjoy your Tudor bed for many years to come!

Best wishes
Harry and the team

Bewertet mit 5 von 5 Sternen

Quality personal service

It makes such a pleasant change to be able to support an English producer of quality merchandise &, in theses days of bots, AI, algorithms etc to receive a personal service. Can’t fault the order process, product manufacture, communication, delivery & installation.

19. Mai 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Melvyn, for your kind words. As a small, family-run company, we genuinely appreciate reviews like yours.

We work hard to offer the sort of personal service that can sometimes feel rare these days, so it's especially rewarding to hear that you appreciated the care and attention from the order process right through to delivery and installation.

Thank you again for choosing us — we hope you enjoy your bed for many years to come.

Harry and the team

Bewertet mit 5 von 5 Sternen

Our new bed.

From an initial enquiry about colour availability to delivery and assembly, the whole process was faultless. We are so happy with our new bed, it looks awesome. If you are hovering about taking the plunge, just do it. The product and service are wonderful. Thank you.

8. Mai 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Hey John, Thank you for such a lovely review. We're delighted to hear that everything went smoothly from your first enquiry through to delivery and assembly, and even more pleased that you love your new bed.

Your recommendation means a great deal to us. It's been lovely speaking with you over the past few weeks. Thank you for choosing us.

Best wishes
Harry and the team

Bewertet mit 5 von 5 Sternen

Outstanding quality

Outstanding quality. Excellent communication from the staff. British made bed. Beautiful choice of beds.

I can't complement this company enough. I love my new bed, and it has been admired by all my visitors.

The delivery service was prompt, communication on arrival was amazing. The men up assembled my bed had excellent manners.

6. Mai 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Sandra, for such a wonderful review. We're delighted that you love your new bed and that it's already receiving compliments from your visitors.

It's especially lovely to hear your kind words about our team, from the communication throughout the process to the delivery and assembly service. We'll be sure to pass your comments on to everyone involved.

Thank you again for choosing us and for supporting British-made furniture.

Best wishes
Harry and the team

Bewertet mit 5 von 5 Sternen

Good product and delivery

We are very pleased with our new bed - it was exactly what we hoped it would be. Also, the delivery staff were very careful when carrying the parts upstairs and assembling them.

22. April 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, John, for taking the time to leave a review. We're delighted to hear that your new bed was exactly what you hoped for.

We're also pleased that our delivery team took great care carrying and assembling the bed in your home. We'll be sure to pass on your kind comments to them.

Thank you again for choosing us, and we hope you enjoy your new bed for many years to come.

Best wishes
Harry and the team.

Bewertet mit 5 von 5 Sternen

I don't usually write reviews

I don't usually write reviews, but I am so impressed by the quality and service from this company, the gods would damn me if I didn't. Thank you for this beautiful heirloom quality bed and for your excellent, friendly, and flexible service. Wrought is excellent!!!

22. April 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Mr and Mrs Wallace, for your kind words and thoughtful review. We’re especially grateful that you highlighted the bed’s heirloom quality—creating pieces built to last and cherished for generations is at the heart of what we do. It means a great deal to know that both the craftsmanship and the service made such a positive impression on you.

Best wishes
Harry

Bewertet mit 5 von 5 Sternen

Excellent company and service

I have not long had my bed ‘Grace’ delivered.
It is a wonderful bed to look at and fits nicely in my loft space.
I chose ‘Grace’ because it wouldn’t overwhelm the space I had.
The service I received from beginning up until delivery and assembly has been fantastic.
I cannot fault one part of your service to me.
The delivery team were really friendly and helpful.
I would recommend you to anyone who is looking for a great bed and perfect service.
Once again thank you for being so brilliant, from the members of your team who I spoke to on the phone, the people who made the bed, and the delivery and the assembly team.

28. April 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Susan, for your wonderful review. We’re so pleased to hear that Grace fits beautifully into your loft space and that it was the perfect choice for your needs.

It’s especially meaningful to know that every stage of your experience—from your initial conversations with our team through to delivery and assembly—met your expectations. We’ll be sure to pass on your kind words to everyone involved, including our makers and delivery team.

Your recommendation truly means a lot to us. Thank you again for your support and for taking the time to share your experience.

Best wishes
Harry

Bewertet mit 5 von 5 Sternen

Bertie Brass bed- excellent

From the process of choosing the bed to delivery and installation the company and product was excellent. I was anxious about buying such an expensive item online, as we were too far away to visit the showroom, but I was not at all disapointed. I rang the company to check on particulars, such as recommended mattress for the bed choice and our sleep preferences. They were helpful and totally correct in their recommendations. Communication with the company has been excllent through to delivery. Given how expensive beds are, even basic Ikea type versions, I feel that this product wasn't much more and the money we invested has brought us lasting quality.
Highly recommend!

27. April 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Suzanne, for your thoughtful and detailed review. We completely understand the hesitation around purchasing such an important piece online, so it’s especially rewarding to hear that your experience gave you confidence every step of the way.

We’re delighted that our team could guide you to the right choices, from bed design to mattress recommendations, and that everything proved to be just right for your needs. It’s also wonderful to know that you feel the investment has delivered lasting quality—that’s exactly what we aim for.

Your recommendation means a great deal to us. Thank you again for your trust and support.

Best wishes
Harry

Bewertet mit 5 von 5 Sternen

A quality product

We were looking to replace our bed and came across this company online.We liked that it was british made.The bed was delivered quickly and we have not been disappointed.Its solid and looks perfect in our room.

26. März 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Jill, for your lovely review. We’re so pleased you chose us when searching for a British-made bed and that it has lived up to your expectations.

It’s wonderful to hear that you’re happy with both the quality and how perfectly it fits in your room. We hope it brings you comfort for many years to come.

Best wishes
Harry

Bewertet mit 5 von 5 Sternen

Perfect Purchase

We purchased the “Sophie” design bed frame and it fits into our bedroom really well. The mattress is super comfortable and we are very satisfied customers.

7. April 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you for your kind review. We’re delighted to hear that the Sophie bed fits so well in your bedroom and that you’re enjoying the comfort of your mattress.

It’s wonderful to know you’re such satisfied customers—your feedback means a great deal to us. We hope you continue to enjoy your bed for many years to come.

Best wishes
Harry

Bewertet mit 5 von 5 Sternen

Trouble free experience

Good communication from the moment first contact made. Order process and then follow up all good. Delivery and installation team first class

7. April 2026
Bewertung ohne vorherige Einladung
Iron & Brass Bed Company-Logo

Antwort von Iron & Brass Bed Company

Thank you, Avril, for your kind review. We’re so pleased to hear that you experienced good communication from the very first contact, and that the ordering process and follow-up met your expectations.

It’s especially great to know that our delivery and installation team made such a strong impression—we’ll be sure to pass along your feedback to them.

best wishes
Harry

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