Unfortunately ive had to use my Health Insurance, however WPA have made the experience easy. Bel answered my queries quickly and efficiently via Whattsapp. everything was really clear which took awa... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Philip is thorough, empathetic and genuinely takes the time to understand our needs, tailoring our policy to suit us rather than offering a one-size-fits-all approach. Over the last six months, we... Mehr ansehen
Unternehmen hat geantwortet
Matt from Customer Services was”Awesome” in every respect! No question I asked was beyond his scope. And infact gave me the peace of mind that I have the finest Level of Cover and informed me that I h... Mehr ansehen
Unternehmen hat geantwortet
Third time lucky getting to speak to Lucy this evening. Was previously left confused by two other lengthy phone calls and no answer to my WhatsApp over the weekend but Lucy clarified everything I need... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über WPA
Vom Unternehmen geschrieben
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPAKontaktinformationen
Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Vereinigtes Königreich
- www.wpa.org.uk
4.8
Hervorragend
6144 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ruth was so helpful and kind
Ruth was so helpful and kind. Made the call much easier. Many thanks
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon Hannah, and thanks for your review. We'd be delighted to pass your kind words on to Ruth for you. Best wishes, WPA
Excellent Customer Service Experience
Demmy (??) The agent I spoke to was genuinely committed to helping resolve my queries.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon and many thanks for your 5-star review! All the best, WPA
A wonderful health care provider
A wonderful health care provider. Always very professional and helpful and I can offer no criticism whatsoever. Had multiple claims over the years for various tales of woe and WPA have always been there for me.
A big shout out to Emily @ WPA for our chat on the phone today when discussing a query over a couple of invoices. Utterly professional and courteous.
Keep up the good work guys
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon Sean, and many thanks for your kind review. We're really glad to hear that you have had a consistently positive experience with us over the years. Best wishes, WPA
After doing much research I chose WPA…
After doing much research I chose WPA as my healthcare partner. It is my first time of having private healthcare and to date they have been clear, helpful, reactive, patient and have explained the benefits so well. I am looking forward to a long and healthy partnership with them. My local healthcare Partner, John, has been brilliant this far in answering questions and navigating the policy.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon Vanessa, and thanks for your review. We're really glad to hear that you are having such a positive experience so far and that John has been so helpful. Best wishes, WPA
Pretty straight forward and simple…
Pretty straight forward and simple claims process done on your phone.
Got my payment soon after.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Lisa, and thanks for your review. We're glad to hear you have enjoyed a smooth claiming experience with us. All the best, WPA
Very professional staff
Very friendly staff - Demi was very helpful and pacient to understand my issue and very professionally explained how I can sort out my situation- thank you 🙏
Very much appreciated suport Demi.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Laura, and thanks for your review. We'll be sure to pass your feedback on to you. All the best, WPA
Spoke to becky about my half knee…
Spoke to becky about my half knee replacement, what a lovely telephone manner, so pleasent and told me everything I needed to know, thankyou
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Paul, and thanks for your feedback. We'd be delighted to pass your review on to Becky for you! Best wishes, WPA
Contacted WPA about some additional…
Contacted WPA about some additional chiropractor sessions which were dealt with extremely quickly and precise.
Libby was the member of staff who dealt with my request and was very professional from start to finish.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Colin, and thanks for your review. We're really glad to hear that you have had such a good experience and that Libby was so helpful. All the best, WPA
WPA insurance
Matt has been very patient on more that one occasion and helped guide me through various options available at renewal . He promptly sent me information I requested .
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning JT, and thanks for your review. We're really glad to hear that you have had such a good experience. All the best, WPA
Very polite and efficient.
Very polite and efficient.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Walter, and thanks for your 5-star review! Best wishes, WPA
Becky who i spoke to was extremely…
Becky who i spoke to was extremely helpful with advice that i needed. ☺️
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Gary, and thanks for your kind review. We'd be delighted to pass your kind words on to Becky for you. Best wishes, WPA
Called to discuss a future claim
Called to discuss a future claim. Extremely helpful member of staff. Thank you.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon, and thanks very much for your 5-star review! Best wishes, WPA
A Thank You to the WPA Health Insurance…
A Thank You to the WPA Health Insurance Team
I would like to express my sincere gratitude to the entire WPA Health Insurance team for the excellent service, professionalism and support throughout the whole process.
I have been extremely happy with the communication and service provided. Everything has run smoothly, communication has always been reliable, and I have never experienced any problems or unnecessary delays.
I truly appreciate the whole team's professionalism, willingness to help and the peace of mind they have given me throughout this process.
Once again, thank you to the entire WPA team for the excellent service and support. It is genuinely appreciated.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon Irina, and thanks for your feedback. We are really glad to hear that you have consistently enjoyed a positive experience with us. Best wishes, WPA
Brilliant service
Brilliant service & pay out for claims so fast. App excellent for doing this, simple process which makes life so much easier.
15. September 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon Jean, and thanks for your review. We're really glad to hear that you have enjoyed a smooth claiming experience with us. Best wishes, WPA
Great customer support
Toni was excellent in guiding step by step and gave me a call for clarification plus sent all details to have them at hand via sms. Proactive and customer mindset
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good afternoon Alexandra, and thanks for your kind review. We'd be delighted to pass your kind words on to Toni for you. Best wishes, WPA
Great telephone customer service
Beth was really friendly, really helpful and very efficient. Sorted my query out within minutes and made me feel very reassured.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Natalie, and thanks for your review. We'd be delighted to pass your kind words on to Beth for you. Best wishes, WPA
WPA Staff
Becky was very friendly and helpful in looking into my enquiry about physio sessions for my son. Customer service is brilliant and staff are all willing to advise where needed.
Very thankful to have good PMI.
6. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Barry, and thanks for your review. We'd be delighted to pass your kind words on to Becky for you. All the best, WPA
Ruth is a credit to WPA
Ruth is a credit to WPA - managed my enquiry quickly and efficiently and explained everything carefully.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning David, and thanks for your 5-star review! We will pass your feedback on to Ruth for you. Best wishes, WPA
Ruth was professional
Ruth was professional, friendly and kind. Thank you.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Kate, and thanks for your feedback - we'll pass your kind words on to Ruth for you. Best wishes, WPA
Ruth was super friendly & helpful with…
Ruth was super friendly & helpful with my claim today & sorted what I need to progress matters successfully .
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von WPA
Good morning Karen, and thanks for your review. We'll pass your kind words on to Ruth for you. Kind regards, WPA
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