The booking system was well designed and easy to us. However there was little information given regarding collection after saying it had been left at the drop off site. The tracking number was not r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Prompt delivery. Thank you. Would have 5 stars if drop off place had understood the customs forms - 3 copies printed for driver as instructed! Receiving person had no idea! And I received an email... Mehr ansehen
Parcel took longer than estimated to arrive in destination country - Greece. Estimated 5 days, took 14 days. still faster than Royal Mail service which took 21 days for a small package. Also, be car... Mehr ansehen
To be honest we had nothing but praise for wps.Then they changed their system from dhl to ups.First order was a nightmare over mixing up aussie and uk adress.Then our christmas order did a tour of the... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Send Parcels Worldwide. Cheap Parcel Delivery Service and parcel delivery to Europe, Asia, USA.
Kontaktinformationen
Unit 15 Glenmore Business Park, Castle Road, ME10 3FX, Sittingbourne, Vereinigtes Königreich
- 0208 310 1362
- email@worldwide-parcelservices.co.uk
- www.worldwide-parcelservices.co.uk
3.9
Gut
4397 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy process and kept up to date
18. Juni 2024
I have couriered my parcel almost 80 kg on 1st July 2024 and been promised that I will get delivery in UK in 7 days... No response from their end, They not sharing exact tracking I'd, never picked up
I have couriered my parcel
7. Juli 2024
Bewertung ohne vorherige Einladung
USA delivery
Great service again. Collected as advised, delivery to USA within 4 days, absolute brilliant service.
13. Juni 2024
Bewertung ohne vorherige Einladung
Disgraceful
Disgraceful, shamefful,money taking service wih no experienced, rude customer service.
Been told to pay extra fees when collected parcel.Everything was prepaid,parcel was perfectly fine with stuff I mentioned, so they still asked to pay double price of parcel when collected saying its government extra fees which wasnt!!! Scam and shameful service, Disgraceful ppl on email as phone wasn't working at all.
Never again!Clearly says extra fees from upc bot government fees,stop twisting cat tail and face this I have last invoice, there was not even attempt to help regardless from your service at all!
13. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Worldwide Parcel Services Ltd
Hi,
What you are being asked to pay is customs fees which are applicable on almost everything sent out of the UK. When you first come to our website there is pop-up warning that the recipient will have charges to pay and it also says it on your invoice.
You are blaming us for your own failure to read what is right in front of you.
Not many "scam" companies operate for 17 years and have customers who have sent thousands of parcels with them.
In future, we recommend read the information when you are prompted to before sending parcels and throwing unwarranted insults about.
Regards,
Richard
Great service easy to use online…
Great service easy to use online booking system plus competitive pricing - what more can you want!
19. Mai 2024
Delivered with care
18. Mai 2024
Parcel to France
Sent a parcel to France. Easy service to use, notified of parcel progress along the way. Parcel arrived safely and in good time.
3. Mai 2024
Great service as always
Great service with simple to use system. Reliable as always, we would definitely recommend WPS.
1. Mai 2024
Reliable company to use
The cost to send documents to the US was reasonable.
They were picked up on time and delivered within 3 days.
I was able to track my documents and see when it had been delivered .
I would definitely use their services again
1. Mai 2024
Good customer service.
Even though our parcel did not get delivered ( through no fault of WPS), I felt they tried their very best to resolve our problem. Would recommend on that basis.
22. April 2024
We have used Worldwide parcel before
We have used Worldwide parcel before, and don't remember the listing of goods being so indepth but the overall experience was fast, efficient and reliable. Our parcel, which we sent to Switzerland, didn't take long and everything was intact. We will definitely use Worldwide Parcel again.
15. April 2024
Highly recommended
Easy website to use - great service - great prices and really helpful customer services
16. April 2024
I have evidences to show WPS are scammers ⚠️🚩
Avoid this company at all costs, they will keep your money and will never respond to your emails. I have all type of evidences to support this negative feedback.
Avoid this company, you don’t want to be scammed by them.
19. April 2024
Bewertung ohne vorherige Einladung
****DO NOT BE FOOLED BY THE GOOD…
****DO NOT BE FOOLED BY THE GOOD REVIEWS****
DO NOT USE UPS IF SHIPPING TO THE PHILIPPINES!!.
YOUR BOX will end up in a warehouse and held for a *RANDSOM* and even when you pay it you still may never see you're items again.
This company is taking huge profits from doing this.
Many people's items have gone (mysteriously missing) DO NOT SEND SMART PHONES OR WATCHES.... it dose not matter how well you package your goods.
The locals in the warehouse will claim they have to *destroy* the parcel...
When in reality the parcel is NOT destroyed .. it is opened and the items are STOLEN and sold for profit or personal use.
Evidence of this has been proved from hiding smart tags in places in the box and on items where the theifs cannot see them on certain items... when the items have been tracked on GPS they have ended up in markets and second hand shops.
Do not trust this company.... find another way... somehow. Just stay away from this one.
***NICE REPLY UPDATE***
PROFESSIONAL REPOSNCE YOU GOT THERE MATE. LITTLE WEASEL KEYBOARD WARRIOR YOU ARE.
YOUR COMPANY IS A SHAM... A TOTAL AND UTTER SHAM. AND IF YOU'RE CUSTOMERS NEW WHAT YOU WHERE UP TO THEY WOULD BE STAYING WELL AWAY FROM YOU.
****DO NOT USE THIS COMAPY*** FOR ANYTHING.. ((STAY WELL AWAY))
26. April 2024
Bewertung ohne vorherige Einladung
Antwort von Worldwide Parcel Services Ltd
This customer didn't realise that the recipient has to pay taxes and duties on overseas shipments, even though it was clearly stated on his invoice instructions. He also thinks that customs will keep the item details secret from the the recipient if they are a gift!
Holding your parcels until duties and taxes is paid is pretty standard practice worldwide and is not "holding your parcel for ransom".
I'm sure theft occasionally happens, its not a perfect world, but the couriers we use have a loss rate of probably 1 in 10,000.
Idiotic comments about us making loads of money from this are untrue as we only get paid carriage, Philippine customs do not pay us commission on duties and taxes!LOL!
Rest assured, we have been in business 17years, shipped a million parcels and still have customers that have used us from the beginning.
Although the delivery address will not use again. was…
Although the delivery address was correct it still took 10 days to deliver the parcel to Sri Lanka when it was advertised as 3 days. The Sri Lankan agent was notified 3 times by the person receiving the parcel but on each occasion the additional information was not added to the instructions.
9. April 2024
Best service ever
Best service ever. Been sending parcels to my son in USA for 22 years with various other companies. Sometimes problematic with delays and losses.
No issues , no delays,no excuses. Just great service. What they say is what you get. Well done !!
20. März 2024
1-No phone nr
1-No phone nr.
2-answers email very slow
and takes very long tillits being able to track
21. März 2024
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