Worldwide Parcel Services Ltd Bewertungen 

4'397
TrustScore 4 von 5

3.9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The booking system was well designed and easy to us. However there was little information given regarding collection after saying it had been left at the drop off site. The tracking number was not r... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Prompt delivery. Thank you. Would have 5 stars if drop off place had understood the customs forms - 3 copies printed for driver as instructed! Receiving person had no idea! And I received an email... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Parcel took longer than estimated to arrive in destination country - Greece. Estimated 5 days, took 14 days. still faster than Royal Mail service which took 21 days for a small package. Also, be car... Mehr ansehen

Bewertet mit 4 von 5 Sternen

To be honest we had nothing but praise for wps.Then they changed their system from dhl to ups.First order was a nightmare over mixing up aussie and uk adress.Then our christmas order did a tour of the... Mehr ansehen

Unternehmensdetails

  1. Kurierdienst

Informationen, die aus verschiedenen externen Quellen stammen

Send Parcels Worldwide. Cheap Parcel Delivery Service and parcel delivery to Europe, Asia, USA.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

4397 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3.9

Alle Bewertungen

(4'397)

25 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Parcel took longer than estimated to…

Parcel took longer than estimated to arrive in destination country - Greece. Estimated 5 days, took 14 days. still faster than Royal Mail service which took 21 days for a small package.
Also, be careful with contents, Extortionate customs charges (Almost 100 %) on value of contents because we are no longer in EU. Who voted for that?

20. September 2024
Bewertet mit 1 von 5 Sternen

3 weeks to get a document to South…

3 weeks to get a document to South Africa. Totally unacceptable.

19. September 2024
Worldwide Parcel Services Ltd-Logo

Antwort von Worldwide Parcel Services Ltd

Good morning, your booking with us was cancelled as you had booked a document on the parcel service and you have already been refunded. You emailed you would rebook but we cannot find your booking in the system so we wonder if you booked with another company. If you did book a document shipping with us after your refund please email in the WPS invoice number and we are happy to find out why it took as long to arrive. Please email email@worldwide-parcelservices.co.uk

Bewertet mit 1 von 5 Sternen

Paid for 3-4 days delivery service, 22days later still not delivered

Paid for 3-4 days delivery service on 17/9/24. Parcel arrive at warehouse in Kempton Park South Africa on 19/9/24, it gets scanned daily, according to tracking information on 9/10/24, but has still not been delivered, why? I've tried phoning customer service on numerous times but get disconnected & told to try again later! I tried contacting through the website on 3/10/24, no reply yet. I have now emailed in the hope of a response.

17. September 2024
Worldwide Parcel Services Ltd-Logo

Antwort von Worldwide Parcel Services Ltd

Hi Vivien, 3-4 days is estimated but yes 22 days is too long for a shipment to arrive. It appears to be with customs at present. Your email to inform us of this was answered within 10 minutes of you emailing us. We have kept you updated on us waiting for a reply from UPS/customs to find out why. We email as soon as we receive an answer from them.
Our phones get very busy and we say on the message to email as we prioritise emails. We then have to rely on waiting for answers from the couriers. We will keep you updated.

Bewertet mit 4 von 5 Sternen

Everyting was great

Everyting was great, other than the tracking of the parcel which for some reason I wasn't able to do, so had to wait on it being delievered to ensure it had actually arrived.
Other than that though, all good

6. August 2024
Bewertet mit 4 von 5 Sternen

nomadic family not helpful

To be honest we had nothing but praise for wps.Then they changed their system from dhl to ups.First order was a nightmare over mixing up aussie and uk adress.Then our christmas order did a tour of the uk ,europe and finally the far east.We were given the run around till we finally tracked it down a week into the new year,3 weeks after we arrived.Since then there has been a clear effort to smooth the system out and we are back to 5/6 day delivery.Send tuesday or wednesday arrive in bunbury by monday with an extra variable charge for bunbury deliveries.Would be cheaper if they hadn't moved from fremantle to bunbury to incur the extra charge.Inconsiderate family.

15. Juli 2024
Bewertet mit 4 von 5 Sternen

Easy, efficient service.

Great price for a 3-5 day delivery. I was told, by email and phone conversation, that I wouldn't need to fill in 4 custom forms. However I had them ready on collection from prior experience and the collection would not have happened without them. Please correct your information. Otherwise quick collection, the parcel arrived at its' destination country within 5 days, although it didn't get released for actual delivery for a further 10 days which was disappointing but not the fault of Worldwide Parcel Services. Overall I would use the company again, excellent price, good customer service, easy website to use for services.

4. Juli 2024
Bewertet mit 5 von 5 Sternen

Efficient, delivered with care.

My inquiry was dealt with swiftly and efficiently. Very clear instructions were given as to packing and labelling.
The parcel was collected at the time it said. It was delivered intact with no damage done which was good as a glass framed picture.

2. Juli 2024
Bewertet mit 3 von 5 Sternen

The parcel arrived

The parcel arrived, so I was happy.
However, I was promised shipment of 3-5 days. After 5 days I was unable to track the parcel, so got worried.
I tried every means to try to track, but the menu just repeated itself.
The parcel arrived 14 days after it was sent, phew!

13. Juni 2024
Bewertet mit 1 von 5 Sternen

TOO SLOW!

I sent cakes which the service
I chose said would take 2 to 4 days.it was to Australia and took 10 or 11 days and the cakes for my family were stale on arrival. The parcel cost £27 to post. I will not use UPS again.

21. Juni 2024

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