I need support with a welcome bonus on an online bingo room. I deposited with the wrong code and I couldn't redeem my welcome bonus as a new customer. Mada from live chat sorted this for me in a fast... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Mehr ansehen
Unternehmen hat geantwortet
Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours n... Mehr ansehen
Unternehmen hat geantwortet
I created an account and followed the process to get the free spins, I didn't receive the spins. Spoke to Daria M on chat who checked my account and updated the spins instantly. Great service thank yo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Kontaktinformationen
Vereinigte Staaten
- www.winkbingo.com
4.1
Gut
682 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Denisa m helped me today she was lovely
Denisa m helped me today she was lovely
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Michelle,
We truly appreciate that you have taken the time to share your review here! It’s always wonderful to hear that our agents' dedication is noticed.
Here at Wink Bingo, we are dedicated to ensuring you have the best gaming experience, paired with outstanding customer support. Your kind feedback inspires us to continue striving for excellence.
We hope you continue enjoying our games and have many more fun and exciting experiences with us in the future. Thank you for choosing Wink Bingo, and we look forward to seeing you again soon!
Kind regards,
Wink Bingo Team
Great site
Great site. Excellent customer care - Denisa M was really helpful.
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi there!
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Scam scam scam it will let you into…
Scam scam scam it will let you into bonus but once your there it will not pay I had around 10 bonuses on big bass splash and you just knew it wouldn’t pay more than 20-25x I play it regularly on proper sites and this is definitely rigged I’d stay well away
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Warren,
Thank you for your review. We’re sorry to hear that your recent experience did not meet expectations.
At Wink Bingo, we are committed to providing a fair, secure, and enjoyable environment for all our players. While game outcomes can vary and may not always lead to wins, all our games are subject to regular testing and operate under strict regulatory guidelines.
We appreciate all feedback, as it helps us to continuously improve. If you’d like us to look into your specific case, please don’t hesitate to reach out to our support team directly.
Kind regards,
The Wink Bingo Team
Customer service from Denise was first…
Customer service from Denise was first class. Top site
15. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Mr. Evans,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with our team.
We hope you continue to enjoy our games and have many more fun and rewarding moments ahead!
Warm regards,
Wink Bingo
Andreea was very helpful
Andreea was very helpful, cant thank her enough. Went above and beyond
11. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Ross,
Thank you so much for taking the time to share your review with us! We greatly appreciate your feedback and we’re very happy to hear you had a positive interaction with our team.
We hope you continue to enjoy our games and have many more fun and rewarding moments ahead!
Warm regards,
Wink Bingo
Clearly
Great Lady, Denisa M. No messing. Very straightforward, informative and great solving.
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Barkar,
Thank you so much for sharing your review with us! We're thrilled to hear that you had a great experience with our team and that we were able to resolve your issue promptly.
We hope you continue to enjoy our games and have many more fun and rewarding moments ahead!
Warm regards,
Wink Bingo
Spoke to sabrina
Spoke to sabrina, overall fab service
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Joanne,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Live chat host Jose David was…
Live chat host Jose David was exceptional
10. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Mark
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Denisa .M was very kind & attentive &…
Denisa .M was very kind & attentive & solved my query very promptly.. great service
9. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Traci,
Thank you so much for taking the time to share your review with us! Your feedback is greatly appreciated, and we’re happy to hear you had a positive interaction with our team.
We hope you continue to enjoy our games and have many more fun and rewarding moments ahead!
Warm regards,
Wink Bingo
Narsica was very helpful
Narsica was very helpful. Thankyou
8. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Jayne,
We want to take a moment to thank you for sharing your wonderful review with us! We truly value your feedback and are thrilled to hear that you had a great experience with our support team.
At Wink Bingo, we aim to provide our players with the best gaming experience possible, paired with outstanding customer support. Your kind words mean the world to us, and we’re grateful for your positivity.
Thank you for choosing Wink Bingo as your main gaming destination!
Kind regards,
Wink Bingo Team
Had someone called narcisa and was…
Had someone called narcisa and was lovely and helped with my issue very quickly even when it was my mistake, great site
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Jaz,
Thank you so much for taking the time to share your review with us! We greatly appreciate your kind words and are pleased that our service lived up to your expectations.
We hope you keep enjoying our games and that many more exciting and rewarding adventures await you!
Warm regards,
Wink Bingo
Make sure you read the terms properly
Denisa m was very helpful sorted my problem out straight away very happy
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Liam,
Thank you for your kind words! Your feedback is important to us, and we're glad to hear our team provided a positive experience.
We hope you keep enjoying our games and that many more exciting and rewarding adventures await you!
Warm regards,
Wink Bingo
Mada had great customer service and…
Mada had great customer service and very well mannered and sorted my question out and even game me spins thank you mada
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi ShelleyAnne,
Thank you so much for taking the time to share your review with us! We sincerely appreciate your thoughtful feedback and are pleased to know our team met your expectations.
We hope you keep enjoying our games and that many more exciting and rewarding adventures await you!
Warm regards,
Wink Bingo
Narcissa O was a great help in my query
30. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Tracy,
We're happy to hear that you found the interaction with us an enjoyable one!
Our goal is to resolve all issues in a timely manner so we can better your experience on our site, and seeing the results is the best outcome we could've hoped for.
Thank you for the great review and for any other queries or questions you can always reach us!
We are always here to help you!
Warm regards
Wink Bingo Team
maxi m was very polite and patient and…
maxi m was very polite and patient and i didnrt have to explain 10 times she was straight on it to resolve my issue and very impressed 5 star maxi.m
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi there, Nath!
Thank you very much for taking the time to share your thoughts on your recent experience with our support colleagues. We are delighted to hear that you have received a great level of service and a prompt solution to your problem.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you again for your feedback and for choosing Wink Bingo as your gaming destination.
Warm Regards,
Wink Bingo Team.
Fab customer service. Thanks Dorheea
Helpful customer service. Friendly and efficient! Dorheea was fabulous and a pleasure to speak to.
23. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Sarah,
Thank you so much for your amazing review. It's always wonderful to hear from satisfied customers like you!
Our team is dedicated to providing top-notch games, outstanding support whenever you need it, and a truly memorable gaming experience. We sincerely appreciate your feedback and thank you for choosing Wink Bingo as your main gaming destination.
We hope you continue to enjoy everything we have to offer, and we can't wait to bring you even more fun and excitement in the future!
Kind regards,
Wink Bingo Team
So helpful and understanding and a…
So helpful and understanding and a great service
21. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Natalie,
We're happy to hear that you found the interaction with us an enjoyable one!
Our goal is to resolve all issues in a timely manner so we can better your experience on our site, and seeing the results is the best outcome we could've hoped for.
Thank you for the great review and for any other queries or questions you can always reach us!
We are always here to help you, Natalie!
Warm regards
Wink Bingo Team
Absolutely rubbish and a bit of a scam
Absolutely rubbish and a bit of a scam. You deposit your money get your bonus and free spins. If you withdraw your winnings they take your bonus so I carried on playing. Then you can’t use your bonus for bingo anymore so I used my bonus on the slots. If you win on the slots the winnings are added to your bonus money so you are not technically winning because you can’t withdraw it.
Hope that made sense. There are definitely better sites than this one and I’ll stick to them.
20. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Linda,
Thank you for your feedback. Our bonus and withdrawal policies are designed to be clear, but we understand they may not suit everyone's preferences. When you withdraw your winnings, the bonus is forfeited as per our terms. Our bonuses are also designed to transform into real funds once the wagering requirement has been met.
We offer flexibility in using bonuses across different games, though we recognize this might not meet all expectations. Your input is valuable, and we'll consider it for future improvements.
We have reached out to you via the Trustpilot form to further assist and provide clarity regarding our bonuses.
Kind regards,
Wink Bingo Team
nascisa the agent went above and beyond…
nascisa the agent went above and beyond to assist in a mistake I’d make and the agent understood and even gave me an alternative as the promo I tried to use was expired. Thank you so much
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello,
Thank you for the time and kind words offered regarding your interaction with us and our agent!
It's always great when we see that we managed to offer you the high level of service and quality we strive to provide every time. Our team works hard to ensure that our players have a great time while playing our games, and your positive feedback is truly appreciated.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future.
Warm regards,
Wink Bingo Team
Denisa
Denisa, was very helpful, polite and friendly. And solved my query very quickly.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Amy,
Thank you very much for sharing your experience with us! We're so glad to hear that our support agent was able to help you and solve your query to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing Wink Bingo, and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.