I need support with a welcome bonus on an online bingo room. I deposited with the wrong code and I couldn't redeem my welcome bonus as a new customer. Mada from live chat sorted this for me in a fast... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Mehr ansehen
Unternehmen hat geantwortet
Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours n... Mehr ansehen
Unternehmen hat geantwortet
I created an account and followed the process to get the free spins, I didn't receive the spins. Spoke to Daria M on chat who checked my account and updated the spins instantly. Great service thank yo... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Kontaktinformationen
Vereinigte Staaten
- www.winkbingo.com
4.1
Gut
682 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 82 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Happy with the site at the moment one…
Happy with the site at the moment one of the good ones. This my partner's site and shes had a few wins but not withdrawn up until yesterday... Withdrawal has not yet been processed yet been 12 hours now and will update when the money goes in my bank with hopefully no issues. Only downfall is figuring your way around the site but once you do all good. Fingers crossed there's no problems with my withdrawal.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Daniel,
Thank you for your comment! Feedback is always useful to hear and we of course heard you.
We’d love to help however we can. To do that, could you please fill out our Trustpilot Contact Form? That way, we can find your account and see what we can do to make things better.
If it’s easier, you can also pop onto our 24/7 live chat — one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Bingo Team
Denisa M from customer service was…
Denisa M from customer service was extremely helpful and lovely. Appreciate her support. Recommend her
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Cara,
Thank you so much for sharing your kind review of our slots and bingo games at Wink Bingo. We’re delighted to hear that you had such an enjoyable time playing with us!
Our team is dedicated to creating fun and engaging experiences for all our players, and it means a lot to know that our efforts are appreciated. Feedback like yours truly motivates us to keep delivering the very best.
We’re grateful for your support and look forward to welcoming you back to Wink Bingo.
Best regards,
Wink Bingo Team
Denisa was very helpful and sorted out…
Denisa was very helpful and sorted out my problem very quick
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Emma,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Maria was extremely helpful and…
Maria was extremely helpful and pleasant excellent customer service skills and absolutely fantastic people skills was a pleasure to talk to her
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi there,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Denis M was excellent
Denis M was excellent, great customer service
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Lilly,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
So i get a bonus 100 spins when joining…
So i get a bonus 100 spins when joining but if you win in real money and withdraw any winnings your bonus spins are forfeited which is not right lost out on my bonuses because I withdrew my winnings !
14. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Carol,
We sincerely apologize that your recent experience did not meet your expectations.
We truly regret any disappointment caused by the revocation of your bonus. While this action was taken in line with our Terms and Conditions, we fully understand that it may not be the outcome you were hoping for.
Our aim is always to provide you with an enjoyable experience, so we have reached out to you privately to discuss the matter further and explore how we can make your time with us more positive moving forward.
Kind regards,
Wink Bingo Team
Bonus query
I chatted with Sabrina and she was excellent in sortout my query
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Julie,
Thank you for taking the time to share your review with us! We’re so happy to hear that you’ve been enjoying the slots and bingo games here at Wink Bingo.
We always aim to give our players the most enjoyable and rewarding gaming experience possible, and it’s wonderful to know we’ve succeeded with you. Your positive feedback truly means a lot to us, and we appreciate your kind words.
We hope you’ll keep having fun with our games and enjoy many more exciting moments at Wink Bingo in the future.
Best regards,
Wink Bingo.
It’s an easily accessible site
It’s an easily accessible site, and if there are any glitches the support team are always happy to rectify issues. I spoke with Alexandra today who resolved my issue very quickly. Great customer service - thank you!
9. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Steph,
Thank you very much for taking the time to share your thoughts on your recent experience at Wink Bingo. We are thrilled to hear that you had a great time with us!
We take pride in offering our players a fun and engaging gaming environment. Your positive review is a testament to the hard work and dedication of our team.
We hope to have the opportunity to welcome you back to our site soon for more fun games and chances to win. Thank you again for your feedback and for choosing Wink Bingo as your gaming destination.
Kind regards,
Wink Bingo Team
Claudia was so helpful
Claudia was so helpful, answered my question quickly and clearly cannot fault the customer service or site
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi there,
Thank you for taking the time to share your review with us! We're really happy to hear that our support agent was able to help and that everything was resolved smoothly.
Your kind words mean a lot. We're always working to give you the best gaming experience and support possible!
We hope you continue enjoying our games and have many more exciting moments with us in the future.
Best regards,
Wink Bingo
Sorted my problem straight away…
Sorted my problem straight away customer service on the chat is fabulous Alexander was the person who dealt with my complaint
2. August 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Lisa!
Thank you so much for taking the time to share your review with us! We’re absolutely thrilled to hear that our support agent was able to help you and that your issue was resolved just the way you wanted.
At Wink Bingo, we’re all about providing you with the best gaming experience and support possible. Your wonderful feedback truly inspires us to keep shining!
We hope you keep enjoying our games and have loads of exciting moments with us in the future. Thanks again for choosing us, and we can’t wait to see you again soon!
Warm wishes,
The Wink Bingo Team
Very fast respond and clear answer……
Very fast respond and clear answer… Maxi M ☺️
31. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Sylwia,
Thank you for your kind feedback!
We're glad to hear that our team was able to assist you quickly and efficiently.
If you ever need help again, don't hesitate to reach out — we're always here to support you! 😊
Best regards,
The Wink Bingo Team
DENISA M
I have just received possibly the best customer service EVER!
Denisa was not only understanding but very accommodating to my specific problem,i feel she should be commended on her ability to rectify users problems and promoted due to her over and above customer service.
In short due to denisa's amazing service i will be recommending wink bingo to all who will listen
Regards scott
29. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Scott,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that you are happy with the services provided by our agent.
Here at Wink Bingo, we are dedicated to delivering outstanding customer support, and it’s wonderful to know that we succeeded in doing so for you. Your feedback means a lot to us, and we are grateful for your kind words.
Thank you again for your review!
Kind regards,
Wink Bingo
Maria at customer service was very…
Maria at customer service was very helpful and walked me through the issue I was having 10/10 customer service
25. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Courtney,
Thank you for sharing your review with us! We're so glad to hear that our support agent was able to assist you and that your issue was resolved to your satisfaction.
At Wink Bingo, we’re committed to giving you the best gaming experience and support. Your kind words truly motivate us to keep doing our best.
We hope you continue enjoying our games and have many more exciting moments with us in the future. Thanks again for choosing us and we look forward to seeing you again soon!
Best regards,
The Wink Bingo Team
Not a huge winning site I didnt get my…
Not a huge winning site I didnt get my bonuses
25. Juli 2025
Bewertung ohne vorherige Einladung
Would give zero if i could.self…
Would give zero if i could.self excluded for 8 months for security reasons.at the end of exclusion in april account suspended.In may was supposedly escalated to be to be reviewed nothing heard from any one since then.disgraceful treatment of loyal customers
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Duney,
Thank you for sharing your experience with us. We regret to learn about the challenges you have faced following the conclusion of your self-exclusion period, and we fully comprehend your frustration concerning the delay in communication.
Please be assured that we regard such matters with utmost seriousness, especially in relation to account security and support processes. We have submitted a request for additional details via Trustpilot, as we are unable to contact you directly through the platform. We would appreciate it if you could respond to that request so that we best advise you on the next steps.
We sincerely value your patience.
Kind regards,
Wink Bingo Team
Hi just to say that I queried something…
Hi just to say that I queried something about my account and spoke to Claudia she was so helpful and sorted my question so quickly and professionally keep up the good customer service wink bingo it was a pleasure and put my mind at ease ty so much 💗
19. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Jane,
Thank you so much for taking the time to share your review with us! We are thrilled to hear that our agent made such a good impression on you.
At Wink Bingo, we are dedicated to offering our players an exceptional gaming experience, paired with outstanding customer support, and it’s wonderful to know that our team's dedication is noticed. Your encouraging feedback truly means a lot to us, and we are grateful for your kind words.
We wish you the best of luck in the games, and we hope you will have many more fun and rewarding moments with us in the future.
Thank you once again for choosing Wink Bingo as your primary gaming destination!
Kind regards,
Wink Bingo Team
Never again
9 out of 10 winning top of the list! Bullshit played 2 games costing £20 each game cost winner only come out with most £18. Won't be doing again
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello there,
We appreciate your feedback! It's always valuable for us to hear from our players, and we certainly understand your concerns.
We’re here to assist you in any way we can. Could you please take a moment to fill out our Trustpilot Contact Form? This will help us locate your account and explore how we can improve your experience.
Alternatively, feel free to reach out via our 24/7 live chat — one of our friendly team members will be ready to assist you right away.
Hope to hear from you soon!
Kind regards,
The Wink Bingo Team
The help and advice I got was excellent…
The help and advice I got was excellent and very clear. Claudia was very helpful and sympathetic to my situation which greatly put my mind at ease. Thankyou Claudia.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hi Shona,
Thank you very much for taking the time to share your thoughts on your recent experience. Your kind words mean a lot to us. It's always wonderful to hear that our agents' dedication is recognized.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thank you for choosing Wink Bingo as your gaming destination!
Kind regards,
Wink Bingo Team
I made a £1000 withdrawal on Thursday
I made a £1000 withdrawal on Thursday, it's now Tuesday and after being told it would be in my account by Monday evening, I'm yet to receive the funds. I'm fully approved in my verification... It's a shame as I like the site but the withdrawal is way too slow.
Update: contacted them via live chat at 10:38am this morning as it'll be a week tomorrow that I requested the withdrawal and they have said that's it been escalated to the payment referral team so fingers crossed something will happen soon.
26. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello, Emma!
We're sorry if your experience on our website was not as great as we aim to be.
We understand that prompt withdrawals are important to our customers. We process withdrawals seven days a week and are committed to finding the quickest solutions. However, the time it takes to receive your funds may be influenced by various external factors, such as the payment method selected.
We would be happy to look into this for you and see if there anything we can do to improve our service and your experience on our website. We have reached out to you privately for details.
Kind regards,
Wink Bingo Team.
Rigged, don't bother
Deposited a few times on here over the last few months. Bonuses are terrible and not frequent. Plenty of other better sites out there. Avoid
24. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Wink Bingo
Hello Zac,
We appreciate you taking the time to leave a review and are sorry to hear that your experience with our bonuses did not meet your expectations. At Wink Bingo, we strive to provide a rewarding and enjoyable environment, and we regularly assess our promotional offers to meet a wide range of preferences.
Your feedback is important to us, and we’d love to better understand your experience. To do that, could you please fill out our Trustpilot Contact Form?
If it’s easier, you can also pop onto our 24/7 live chat — one of our lovely team members will be happy to help you right away.
Hope to hear from you soon!
Take care,
The Wink Bingo Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.