Wide Shoes UK Bewertungen 

19
•
TrustScore 3 von 5

2.9

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Unternehmensdetails

  1. Schuhgeschäft

Vom Unternehmen geschrieben

**BEFORE LEAVING A REVIEW PLEASE DOUBLE CHECK YOU ARE LEAVING IT FOR THE CORRECT WIDE SHOE COMPANY. THERE ARE MANY WIDE SHOE COMPANIES WITH SIMILAR NAMES. ** Specialists in wide fit shoes. We stock 8 different width fitting up to 8E, which is extremely wide with a deep toe box. We stock all the major wide fit brands, as well as hard to find wide fit international brands. We have a wide fitting shoe shop in North London, with free parking right outside and disability access if required. We have over 20 years of experience helping customers with wide feet or foot conditions such as Oedema, bunions, corns and gout find comfortable and supportive footwear.


Kontaktinformationen

2.9

Akzeptabel

TrustScore 3 von 5

19 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.9

Alle Bewertungen

(19)

5 Bewertungen in den letzten 12 Monaten

Bewertung abgeben

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Bewertet mit 1 von 5 Sternen

No customer service

No customer service, their settings for search are worthless. You'll still have to look through every shoe in the store to see whether you have your size and fit. They will absolutely argue that you cannot return.You have to really raise heck in order to get what you need.If you can get a hold of somebody. as you are re-directed from location to location to location.......cheaply made shoes at exorbant prices!

30. September 2026
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello,

We cannot check your order as you do have a name on your review. You are based in the USA and so I am assuming this review was meant for another company as we don't send to the USA.

Having reviewed your profile and your 25 x 1 star reviews I can see that nearly every company you seem to deal with is a 'scam. 'criminal syndicate', 'thieves','robbers & rapists' etc..

If you really are a customer then please can you contact us with your name and we would be happy to look into any issue you may have. Otherwise we will leave you to rant on TrustPilot.

If you are reading this persons review then can I suggest you click on his profile to read his other reviews. Thank you.

Bewertet mit 5 von 5 Sternen

Impressive as usual.

Yesterday, I ordered two (2) pairs of shoes from this firm. Today, the shoes arrived, 24 hours later, via Royal Mail (Tracking). Good service from this firm. This isn't the first time I have bought from them. Contact was with Mr. Tom Gavigan who, when he is on the telephone, is very pleasant and has plenty of time to help the customer.

23. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Chemical odor

I ordered 2 pairs of the Mary Jane style. The shoes came well packed but have a strong chemical odor. I would not consider them to have a wide toe box. I don't have wide feet but these are tight though the toe box.

29. Mai 2026
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello,

We have no record of any order from you. Can you please double check to make sure you are leaving a review for the correct company. There are quite a few companies with similar names.

We are a family business so it really matters that negative reviews for other companies are not left on our page.

I appreciate your attention to this matter.

Tom

Bewertet mit 1 von 5 Sternen

The shoes were very narrow

The shoes were very narrow. My foot wouldn’t even go in them. They said you could return them, but you have to pay the shipping to England. They charge you in USD. It was going to cost me $94 to return them from Canada and I paid $120 CAD for them. I would also lose 4% on the exchange. I kept them and will try to sell them on Matketplace

13. April 2026
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello Nikki, we have received this review from you but we have no record of your order.

Can I ask you to double check you ordered from our company, as there are several wide fitting companies with similar names.

We are a small family business and your 1-star review for another company has a big affect on whether customers purchase from us.

Please can you check the company you ordered from and move the review to their page.

Thank you in advance for your assistance.

Bewertet mit 1 von 5 Sternen

This shoe has No support

This shoe has No support

5. September 2025
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello, we have no record of an order from you under this name.

Please can you double check the company name you ordered from and post the review there.

Many thanks,

Tom

Bewertet mit 3 von 5 Sternen

Shoes have no support what so ever

Shoes have no support what so ever. You can feel every pebble while walking outside. Comfortable for indoor walking. Would not have bought them if I had tried them on first.

12. Juni 2025
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello,

We cannot find any order under Mary Shillinger or Bob Shillinger.

Please double check where you ordered from and post the review there.

We appreciate that there are a lot of companies with similar sounding names such as Wide Fit Shoes, Wide Shoes, etc..

We are Wide Shoes, and are a family business based in London. I can see you are based in the United States.

We would really appreciate you double checking your original order.

Thank you so much.

Tom

Bewertet mit 5 von 5 Sternen

Be sure to review the right company

Be sure to review the right company. The one star ratings from random people who have bought shoes from less serious companies will unfortunately keep new presumptive buyers away. Therefore I give this balancing rating.

14. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

I have problems with the tongue wadding…

I have problems with the tongue wadding up every time I put them on. I have to dig it every time.

23. April 2025
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello Deanna,

I have checked our records and cannot see any order from you, so I think you may have purchased these from another company.

However we would be more than happy to help you resolve this issue, as there is a fix for this.

Could you please email us at sales@wideshoes.co.uk so we can assist you.

Bewertet mit 5 von 5 Sternen

Wide Shoes have been a great find

Wide Shoes have been a great find. I have an adult son who has Down’s Syndrome and have had great difficulty in finding shoes to fit him. High Street shops tend to sell you a larger size to get more width, these pairs of expensive shoes then languish in the bottom of the wardrobe.
We made an appointment and Anna took a lot of time and trouble to find shoes that really fit my son’s feet.
It was an amazing success, we bought 2 pairs which are on my son’s feet not in the bottom of the wardrobe.
He now has comfortable shoes and happy feet.
An amazing success, we will definitely return when he needs new shoes.

22. Januar 2025
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello Jean, thank you so much for taking the time to leave a review. It was a pleasure to meet you all and we are delighted your son is enjoying wearing his new shoes. Tom

Bewertet mit 1 von 5 Sternen

Sneakers from England, need to return them from USA.

I live in the US, received a pair of Sneakers from your company in England. These are Sketchers made in China.
I ordered EE, expecting a wide toe box.
Unfortunately I barely got my feet in and noticed that they are very narrow.
I didn’t find instructions on how to return them.
Please reach out to me and help with the return.
It should have been easy to return, since you make it difficult and don’t respond timely I gave you one star.
If you answer my email I will consider changing this negative review.

31. Dezember 2024
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello Elizabeth, we have contacted you several times to request that you remove this review as you have never ordered from us. I can only assume you are confusing us with another wide fitting shoe company.

It is disappointing that despite several emails you have left the review here.

Bewertet mit 5 von 5 Sternen

Excellent customer service and brilliant boots!

I am so glad to have found this company! I bought some Wide Load safety boots for my teenage son who has always had difficulty with footwear due to wide feet, tiptoe walking and ingrown nails. I wish I’d found them sooner! Great boots and excellent customer service. I will be back for more shoes soon.

14. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

EXCELLENT SERVICE and the best pair of…

EXCELLENT SERVICE and the best pair of safety boots that I have ever owned !
Wide Shoes stocks a large range of footwear to satisfy customers with wide or problematic feet, and the sales team are knowledgable; friendly and extremely helpful.
It is not easy to find shoes that fit my (very wide) feet properly, especially without being able to try them on first. Tom and his team patiently answered all of my questions and guided me toward the right solution.
I can thoroughly recommend Wide Shoes without hesitation.

25. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good Customer service

I recently needed to exchange a pair of Skechers shoes after one of the soles came unstuck ( about 6 months old) Having just had appalling service from a Chinese company were they wanted me to send there product back to China at my cost I somewhat feared the worst. I contacted Wide Shoes by email and sent a couple of pics of the problem to them. - They promptly contacted me and explained how I could download a prepaid label from their website and send the shoes back to them for inspection and exchange. They then contacted me again to say they didn't have my size in stock for a straight exchange so they offered me a more expensive pair at no extra cost to myself - Well done Wide Shoes

1. April 2024
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

We really appreciate your feedback and that we were able to help and fix the situation for you.

Thanks again!

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. A wide (ha!) selection of shoes in different sizes and styles. It turned out that the ones I ordered were two small, but Anna at Wide Shoes was very helpful and persistent in getting in touch with me to arrange for a different style and size. Thank you!

22. März 2024
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Hello Andrew,

Thanks so much for taking the time to write a review. We are so pleased that you got the a style and size that fits well. We hope you will enjoy wearing them. I will pass on your kind comments to Anna.

Thanks again,

Ally

Bewertet mit 5 von 5 Sternen

First class service

After struggling to find a stockist of shoes to fit my dad’s wide and swollen feet, I came across Wide Shoes. The choice of styles of footwear is very good, as are the sizes and fitting widths. I sent for two pairs, as I wasn’t sure which style would be best. The quality of the shoes is really good and should last my dad for years. Returning the pair I didn’t want was an easy procedure. I got a lovely thank-you email from Tom. This is a business that cares for its customers, which is hard to find these days. I was so impressed, I ordered a pair of slippers for my dad, as he needs a new pair. I can highly recommend Wide Shoes.

18. März 2024
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

Thank you so much for taking the time to write a review.

We are delighted that you were pleased with the service you received from us.

We hope your dad also loves this new slippers :)

Thanks again.

Bewertet mit 5 von 5 Sternen

Amazing Comfortable 6E Safety Boots Best EVER in 40yrs?

Best Safety Boots EVER the first time in 40yrs that I have had Safety Boots that did not hurt and cause major pain and blisters due to the toe cap not being wide enough for my very wide feet.

Very expensive but having tried loads of different boots trying to get a pair that does not hurt for me it has been worth it.

18. August 2022
Bewertung ohne vorherige Einladung
Wide Shoes UK-Logo

Antwort von Wide Shoes UK

We are delighted you now have comfortable safety boots. Thank you for shopping with us and for leaving a review. It all helps!

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