James catley and lady on till we're very helpful not only with information but offering help without being asked. He got trolly and carried heavy bags of sand to car without me feeling like the old... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
James catley and lady on till we're very helpful not only with information but offering help without being asked. He got trolly and carried heavy bags of sand to car without me feeling like the old... Mehr ansehen
Unternehmen hat geantwortet
I was looking on the shop floor and found Dawn who was a great help to me. I had fantastic customer service from Dawn she is a star and I would certainly shop here again. I would also like to mention... Mehr ansehen
Unternehmen hat geantwortet
I needed to get some paint and I got help from a member of staff named Glen. He was helpful and fun. Nothing was too much trouble...definitely deserves recognition for his customer service 👍
Unternehmen hat geantwortet
What went wrong ? Buying a 8k kitchen from wickes from 10th October 2025. 7 to 10 days for a tiny 5x5 kitchen to get installed, 16 days to complete and so many faults and customer services absolu... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Station Road, South Shields, Tyne and Wear, NE33 1RD, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I bought a heavy bag of sand in Wickes today. The Wickes team could not have been more helpful. Staff member Brian saw me struggling with it and carried it to the till for me, then insisted on carrying it to my car. Many thanks, Brian, for your invaluable help.

Antwort von Wickes - South Shields
Brian (South Shields) was first class
He was very helpful with pleasant conversation a credit to the company

Antwort von Wickes - South Shields
We were served by Lynne in store today. She was absolutely brilliant and her customer service skills are next level!

Antwort von Wickes - South Shields
I have visited this branch on several occasions and have consistently found all members of staff to be friendly and helpful.
On a number of visits, I was served by Dawn, who stood out for her exceptional helpfulness and professionalism. She always greeted me with a smile, making the eperience particularly pleasant. Thank you!

Antwort von Wickes - South Shields
Lynne served me, extremely helpful and friendly, very knowledgeable also, will 100 per cent go back to Wickes South Shields best service I have had

Antwort von Wickes - South Shields
I’ve moved house recently and it has been massively stressful but I must commend Abbey for the work she has done as our designer. We haven’t had fitting yet but the process so far has been wonderful from her perspective and she even emailed me on her day off today! Which she didn’t need to but I appreciate nonetheless

Antwort von Wickes - South Shields
I came in to the store today for a friend. They had given me a list of things to buy. I didn’t have a clue what to get so spoke to the first person I seen. That was Dave, he was incredibly helpful and not only directed me to the things I needed but helped me load my trolley with all of the items on my list. He was so friendly and helpful. I couldn’t thank him enough. His customer service was outstanding. Thank you so much Dave

Antwort von Wickes - South Shields
Excellent staff, very helpful. We couldn’t find what we were looking for and approached a staff member named Brian, he was amazing supported us in finding everything we needed and provided information we needed.

Antwort von Wickes - South Shields
Went on Saturday 4th April was not sure what i needed ask staff member fir help she called for a lad called Craig what an absolute diamond of help and knowledge of what i wanted so if your ever stuck any members of staff are very a1 but Craig's the man cheers wickes

Antwort von Wickes - South Shields
Had an amazing experience at Wickes South Shields yesterday, all thanks to Glen! Glen was amazing, helpful, polite and so knowledge. An absolute asset to this store!

Antwort von Wickes - South Shields

Antwort von Wickes - South Shields
I was shopping in Wickes in south shields couldn't fine what I was looking for so I asked a staff member who took me right to the iteam then when I went to the check out to pay a lady behind to till who was very polite asked if I had everything I needed in which I replied yes she was the sweetest lady full of smiles and conversation her name was Audrey you dont get that kind of acknowledgement from staff these days but Audrey seem to love her job and the customers she serves.

Antwort von Wickes - South Shields
Just called wickes south shields and spoke to tanya. She gave me 5 star customer service , i was asking about the different types of flooring and she answered all my questions . She was knowledgeable ,had a very friendly manner and was genuinly interested in my query, she was very patient and didn't rush me off the phone, like a lot of customer service people in other places.What a very refreshing change to speak to someone who has excellent customer service skills and so helpful.
I hope she goes far in the company.

Antwort von Wickes - South Shields
Had some issues logging into my trade account and was helped by Audrey and Tanya who were excellent at getting me logged in and set up. Very impressive customer service.

Antwort von Wickes - South Shields
Tanya was great, super helpful and a friendly face to be served by! Thanks :)

Antwort von Wickes - South Shields
Bought a kitchen with Abbey's help, she was excellent help at the South Shields branch. Talked us through our options, offering options that weren't on the shop floor to suit our budget. We felt the whole experience was really easy, felt no sales pressure and felt it went well from start to finish. Even after the sale, we had a few minor issues with damage on the doors, Abbey sorted the new delivery out of the new doors very quickly. Would definitely recommend Abbey and Wickes for kitchens.

Antwort von Wickes - South Shields
Great customer service and advice Dennielle was very knowledgeable on wickes products

Antwort von Wickes - South Shields
Visited South Shields store today and were served by Audrey. She told us about a discount card and how wicked help with community projects. Audrey was very helpful, knowledgeable and a polite member of staff.

Antwort von Wickes - South Shields
Went to go very last minute to get a carbon monoxide alarm, even though they were closing in ten minutes, Brian was very helpful and showed me where to get the correct item! Excellent

Antwort von Wickes - South Shields
Excellent knoledge
Always a pleasure to shop at this store
And product knowledge is exellent.
Jean is a excellent staff member.
Always smiling and energetic.
Lord Geoffrey Palfreyman

Antwort von Wickes - South Shields
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