Wickes - South Shields Bewertungen 

113
TrustScore 4.5 von 5

4.7

Station Road, South Shields Tyne and Wear, NE33 1RD, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

James catley and lady on till we're very helpful not only with information but offering help without being asked. He got trolly and carried heavy bags of sand to car without me feeling like the old... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I was looking on the shop floor and found Dawn who was a great help to me. I had fantastic customer service from Dawn she is a star and I would certainly shop here again. I would also like to mention... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I needed to get some paint and I got help from a member of staff named Glen. He was helpful and fun. Nothing was too much trouble...definitely deserves recognition for his customer service 👍

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

What went wrong ? Buying a 8k kitchen from wickes from 10th October 2025. 7 to 10 days for a tiny 5x5 kitchen to get installed, 16 days to complete and so many faults and customer services absolu... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Baumarkt
  2. Bäderstudio
  3. Fachhandel für Küchenbedarf
  4. Solarenergieunternehmen

Über Wickes - South Shields

Vom Unternehmen geschrieben

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Kontaktinformationen

  • Station Road, South Shields, Tyne and Wear, NE33 1RD, Vereinigtes Königreich

  • +441914546160

4.7

Hervorragend

TrustScore 4.5 von 5

113 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4.7

Alle Bewertungen

(113)

14'238 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent service

I bought a heavy bag of sand in Wickes today. The Wickes team could not have been more helpful. Staff member Brian saw me struggling with it and carried it to the till for me, then insisted on carrying it to my car. Many thanks, Brian, for your invaluable help.

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Sandra, We appreciate you taking the time to leave your review. We're happy to hear that Brian assisted you with carrying the heavy bag of sand. We aim to provide this level of service in our stores. Thanks again for your kind feedback. - Sean

Bewertet mit 5 von 5 Sternen

Brian (South Shields) was first class

Brian (South Shields) was first class
He was very helpful with pleasant conversation a credit to the company

29. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Bill, We appreciate you sharing your experience with us. We are happy to hear that you found the assistance to be helpful and the conversation pleasant. - Sean

Bewertet mit 5 von 5 Sternen

We were served by Lynne in store today

We were served by Lynne in store today. She was absolutely brilliant and her customer service skills are next level!

26. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hey there, thanks for your positive feedback, and I'm glad that Lynne was first class throughout your visit to our South Shields store! - Dylan

Bewertet mit 5 von 5 Sternen

I have visited this branch on several…

I have visited this branch on several occasions and have consistently found all members of staff to be friendly and helpful.
On a number of visits, I was served by Dawn, who stood out for her exceptional helpfulness and professionalism. She always greeted me with a smile, making the eperience particularly pleasant. Thank you!

26. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi, Thanks for taking the time leaving your review. We're happy to hear that you consistently find our team friendly and helpful. It's great to know that Dawn stood out with their exceptional service. Thanks again for the kind feedback. -JL

Bewertet mit 5 von 5 Sternen

Lynne, excellent!

Lynne served me, extremely helpful and friendly, very knowledgeable also, will 100 per cent go back to Wickes South Shields best service I have had

26. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi, Paul. Thank you for taking the time to share your review with us. We are really happy to see that Lynne was extremely helpful and friendly during your visit to our Wickes store in South Shields. Thank you again for your kind feedback. - Scott H

Bewertet mit 5 von 5 Sternen

I’ve moved house recently and it has…

I’ve moved house recently and it has been massively stressful but I must commend Abbey for the work she has done as our designer. We haven’t had fitting yet but the process so far has been wonderful from her perspective and she even emailed me on her day off today! Which she didn’t need to but I appreciate nonetheless

24. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi, Adam. Thank you for taking the time to share your review with us. We're delighted to see that you're happy with the design process so far and that, Abbey, has provided great customer service throughout. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Bewertet mit 5 von 5 Sternen

Dave was amazing

I came in to the store today for a friend. They had given me a list of things to buy. I didn’t have a clue what to get so spoke to the first person I seen. That was Dave, he was incredibly helpful and not only directed me to the things I needed but helped me load my trolley with all of the items on my list. He was so friendly and helpful. I couldn’t thank him enough. His customer service was outstanding. Thank you so much Dave

23. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Miss Hall, We appreciate you taking the time to share your experience. We're happy to hear that you received such great support and that Dave was so helpful in assisting you with your shopping needs. Thank you for your positive feedback. - Sean

Bewertet mit 5 von 5 Sternen

Excellent staff

Excellent staff, very helpful. We couldn’t find what we were looking for and approached a staff member named Brian, he was amazing supported us in finding everything we needed and provided information we needed.

18. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Sharon, Thank you for taking the time to share your feedback with us. It is great to hear that Brian was able to give you advice and help you find what you needed! -Summer M

Bewertet mit 5 von 5 Sternen

Went on Saturday 4th April was not sure…

Went on Saturday 4th April was not sure what i needed ask staff member fir help she called for a lad called Craig what an absolute diamond of help and knowledge of what i wanted so if your ever stuck any members of staff are very a1 but Craig's the man cheers wickes

4. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hey David, thanks for your amazing review, and I'm glad you enjoyed your experience in our South Shields store and it makes us proud that Craig was super helpful during your visit! - Dylan

Bewertet mit 5 von 5 Sternen

Glen is amazing at Wickes South Shields!

Had an amazing experience at Wickes South Shields yesterday, all thanks to Glen! Glen was amazing, helpful, polite and so knowledge. An absolute asset to this store!

4. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hey Hayley, thank you for your five-star review, and I'm glad you enjoyed the service from Glen in our South Shields store! - Dylan

Bewertet mit 5 von 5 Sternen

I was shopping in Wickes in south…

I was shopping in Wickes in south shields couldn't fine what I was looking for so I asked a staff member who took me right to the iteam then when I went to the check out to pay a lady behind to till who was very polite asked if I had everything I needed in which I replied yes she was the sweetest lady full of smiles and conversation her name was Audrey you dont get that kind of acknowledgement from staff these days but Audrey seem to love her job and the customers she serves.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Appreciator, Glad to know that you had a great visit to our South Shields store and in particular how helpful you found our colleague Audrey. Thank you for taking the time to leave a five-star review.

Bewertet mit 5 von 5 Sternen

5 star customer service from tanya

Just called wickes south shields and spoke to tanya. She gave me 5 star customer service , i was asking about the different types of flooring and she answered all my questions . She was knowledgeable ,had a very friendly manner and was genuinly interested in my query, she was very patient and didn't rush me off the phone, like a lot of customer service people in other places.What a very refreshing change to speak to someone who has excellent customer service skills and so helpful.
I hope she goes far in the company.

26. März 2026
Bewertung ohne vorherige Einladung
Wickes - South Shields-Logo

Antwort von Wickes - South Shields

Hi Iain,

We're thrilled to hear that you received excellent customer service and found the advice helpful. We are glad that Tanya was patient and knowledgeable. We appreciate your kind feedback. -Ellysse

Bewertet mit 5 von 5 Sternen

Had some issues logging into my trade…

Had some issues logging into my trade account and was helped by Audrey and Tanya who were excellent at getting me logged in and set up. Very impressive customer service.

25. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Customer, We appreciate you sharing your experience. We're happy to hear that you received excellent support from Audrey and Tanya with your trade account login. Thank you for the positive feedback! - Sean

Bewertet mit 5 von 5 Sternen

Tanya was great

Tanya was great, super helpful and a friendly face to be served by! Thanks :)

24. März 2026
Bewertung ohne vorherige Einladung
Wickes - South Shields-Logo

Antwort von Wickes - South Shields

Hi Rhian,

We're delighted to hear that you found Tanya super helpful and friendly. Thank you for sharing your positive experience with us. -Ellysse

Bewertet mit 5 von 5 Sternen

Bought a kitchen with Abbey's help

Bought a kitchen with Abbey's help, she was excellent help at the South Shields branch. Talked us through our options, offering options that weren't on the shop floor to suit our budget. We felt the whole experience was really easy, felt no sales pressure and felt it went well from start to finish. Even after the sale, we had a few minor issues with damage on the doors, Abbey sorted the new delivery out of the new doors very quickly. Would definitely recommend Abbey and Wickes for kitchens.

14. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi, Amy. Thank you for taking the time to share your review with us. We are really pleased to see that your design consultant Abbey was excellent throughout, giving you options to suit your budget, providing a stress-free design experience. Thank you again for your kind feedback. - Scott H

Bewertet mit 5 von 5 Sternen

Great customer service and advice…

Great customer service and advice Dennielle was very knowledgeable on wickes products

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Wickes - South Shields

Hi Paul, We appreciate you sharing your feedback. We are so glad to hear about the great customer service you received from Dennielle and advice you received regarding our products. - Sean

Bewertet mit 5 von 5 Sternen

Visited South Shields store today and…

Visited South Shields store today and were served by Audrey. She told us about a discount card and how wicked help with community projects. Audrey was very helpful, knowledgeable and a polite member of staff.

4. März 2026
Bewertung ohne vorherige Einladung
Wickes - South Shields-Logo

Antwort von Wickes - South Shields

Hi S Information, Thank you for visiting our South Shields store we were pleased you were happy with the services provided by our colleague Audrey. I am attaching a link about our Community Programme and hope you find this of interest. Many thanks for your five-star review. -DG
www.wickes.co.uk/community-programme.

Bewertet mit 5 von 5 Sternen

Went to go very last minute to get a…

Went to go very last minute to get a carbon monoxide alarm, even though they were closing in ten minutes, Brian was very helpful and showed me where to get the correct item! Excellent

2. März 2026
Bewertung ohne vorherige Einladung
Wickes - South Shields-Logo

Antwort von Wickes - South Shields

Hi Meg, We're happy to hear that Brian could help you find the carbon monoxide alarm quickly! We appreciate you taking the time to leave us this excellent feedback. -SM

Bewertet mit 5 von 5 Sternen

Excellent knoledge

Excellent knoledge
Always a pleasure to shop at this store
And product knowledge is exellent.
Jean is a excellent staff member.
Always smiling and energetic.
Lord Geoffrey Palfreyman

25. Februar 2026
Bewertung ohne vorherige Einladung
Wickes - South Shields-Logo

Antwort von Wickes - South Shields

Hi There, thank you so much for your five-star review about your visit to our South Shields store. In particular, you mention the great customer service you received from our colleague Jean. Your review is much appreciated. -DG

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