Whitebox Europe Limited 

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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Price good, really efficient sales team. Text when they said they would and delivered within the time they stated. They kept us fully informed of the imminent delivery. Delivery man very pleasant a... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Just got recently, excellent value for money, very quick delivery, brilliant service from start to finish. 3 hour time slot so you don't need to wait in all day. Would recommend WHITEBOX without hesit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very impressed with your service. The prices of your goods are very competitive. You were easy to contact on land line, which was most refreshing and your staff were helpful and supportive on follo... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Ordered an Indesit tall fridge and a tall freezer. Took my credit card details and said no money would come out until items were delivered. On the fri they said delivery would be Wednesday so rearrang... Mehr ansehen

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(1'480)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Hotpoint semi-integrated dishwasher.

Best price and superb communication & help. The telephone was answered very quickly on three occasions by the same person, Kelly.
She pulled strings with the manufacturer and speeded-up the delivery process. I am certainly recommending this company to family & friends and will make sure I use their services for future similar purchases. A+++

17. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

No Hassles

Never come across this company before but ordered because of good price. Goods were not available immediately but I had ordered in good time for when I need them, so no problem. Delivered as scheduled.

15. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Order and delivery of Hotpoint compact dishwasher

Whitebox offered by far the best price for a Hotpoint compact dishwasher. Ordered on price and being in stock. However website was incorrect as item was not in stock and we had to wait for delivery about 6 days before delivery directly from Hotpoint. Communication cannot be faulted and we were advised at all times when to expect delivery. Would use Whitebox again but would confirm availability before ordering

9. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hoover Hob

Great Customer service. (When I placed my order I was informed the next day that there would be a delay due to stock unavailability, and offered an immediate refund. I declined this and within 3 days I was contacted to arrange a 2 hour delivery slot at my convenience.) Cheapest price, free delivery. What more could you ask when buying online

8. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Goods arrived at exactly the time promised. Great communication prior to the delivery. The cashback promised on ordered was very quickly actioned and credited to my account. Can't fault the company at all.

5. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Truthful & reliable

I ordered a dishwasher and was immediately contacted to be told that there was a delay on delivery so if I wanted to change the order or have a refund they would be happy to do so. They gave me a tentative delivery date which I accepted. The delivery will now be 4 days earlier than their predicted date. I was happy to wait and was pleased with their honesty and am even more than pleased with their reliability. Thank you Whitebox.

5. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Purchased with confidence

I purchased a hotpoint double oven online. The process was smooth and fast. I was notified of a slight delay to delivery, which was fine.
I would have no difficulty in recommending this Company.

3. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good

Great price, kept informed throughout and delivery on time. Would thoroughly recommend Whitebox.

1. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Indesit Washing machine

I am happy with the purchase. The delivery was quick. Firstly the washing machine was out of stock but White box customer services kept me informed when this can be delivered and it delivered before the expected date. The delivery service was good.I would recommend anyone to shop with Whitebox including me :)

1. Februar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fridge & freezer

Ordered. Delivery date set. Notification of delivery time slot. Delivered in time slot. Could not have been easier. Well happy. Many thanks.

31. Januar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great service - once stock was sourced

Whitebox processes, people and ethics are strong. I was very happy with the way the recurring stock problems were handled by them. It would have been better to know there was no stock up front…. but given what occurred it was very well handled by empowered smart people

28. Januar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Freezer

Price good, really efficient sales team. Text when they said they would and delivered within the time they stated. They kept us fully informed of the imminent delivery. Delivery man very pleasant and took all the rubbish away. Price of appliance included delivery within two days. I would go back to them for any future requirements. Great company to deal with.

26. Januar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sales and services

price is very competitive, good advise from sale-terms, time and date of delivery well informed, Deliverymen even help to open the box for you to inspect the good and help you to get rid of the packaging.

23. Januar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant

Great price, delivered on time and unpacked. They did exactly what they said. Thanks

22. Januar 2016
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not in stock

I bought an oven on whitebox because the estimated delivery date fitted in with the dates my oven was to be fitted. I did not receive any communication from Whitebox so 5 days after ordering I emailed and was advised my order was out of stock and it would be another 7-10 days. I emailed again later to chase this up but still no oven. I had to cancel my order and money was credited back to me. Whitebox were very apologetic and did tell me that the problem was with the supplier but this did not mean that I got what I paid for on time so unfortunately I would not use whitebox again.

22. Januar 2016
Bewertung ohne vorherige Einladung
Whitebox Europe Limited-Logo

Antwort von Whitebox Europe Limited

Thank you for taking time to write the review and please accept our apologies for not being able to get the appliance you wanted quickly enough. When there is any problem with stock availability and we are unable to make the delivery estimate, we get in touch as quickly as we can; if there are suitable alternatives we make these known and so on. We try and make it as painless as possible if we aren’t able to deliver quickly enough (we don’t take payment until delivery is made, taking a pre-authorisation of payment with order but not actually taking money at that stage) and obviously to give people the earliest possible news to allow them to cancel or find alternatives. We did get back within a couple of working hours albeit over a bank holiday weekend although we understand it was with news we’d rather not have been giving; we do tell it as it is as quickly as we can. Unfortunately, in your case the stock was further delayed by a few days, which, again, we let you know as soon as we did. We understand how frustrating this must have been. We can only apologise once again; we will continue to say it as it is as quickly as we can whilst striving to improve and reduce the number of times we have to say sorry we can’t deliver ‘on-time’.

Kelly – Whitebox Team

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