5/5 Stars – Absolutely outstanding service from start to finish! I couldn't rate Wex Photo Video higher—the entire experience was completely seamless. The online trade-in process was superb,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Used for years and always get excellent service. Thanks to Martin B just now for quickly sorting something that that they could easily have said no to. My go to for anything photography related especi... Mehr ansehen
Really well set out website, easy to compare products on, great range of products in stock, easy to place orders through the website, products are dispatched very quickly, and are packaged very we... Mehr ansehen
Love this company. Always receive a First Class service. Very competitive pricing, prompt delivery (usually next day). For the first time I bought something secondhand and was very pleased with what I... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Established in 1997, Wex Photo Video has helped over a million photographers and videographers achieve their goals. Wex's dedication to service, expertise, and customer satisfaction is underpinned by competitive prices and the largest range of any UK photo and video retailer, with over 30,000 products.
At Wex our mission is to treat all of our customers with the care and attention that is expected from the UK's biggest photo-video retailer. This approach is echoed through our five promises:
Vom Unternehmen geschrieben
- Range
- We offer the UK's largest range of photo and video equipment, with over 24,000 products available for purchase on our website.
- Trust
- We offer a 30-day Return Policy on nearly every item, while products in our used section come with a 6-month warranty.
- Service
- We uphold our reputation for having unbeatable service: whether it is online, by phone, or in person. Every order is picked, packed, and shipped with the utmost care.
- Value
- We offer affordable, high-quality photo and video equipment along with many ways to help you find the right kit including, part-exchange, finance, and the used products section.
- Passion
- We are a company of photographers and videographers. We stay up-to-date on the latest technologies in the industry and freely share our knowledge through workshops and seminars.
Kontaktinformationen
13 Frensham Road, NR3 2BT, Norwich , Vereinigtes Königreich
- 01603 486413
- sales@wex.co.uk
- www.wexphotovideo.com
4.8
Hervorragend
78'348 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery was very prompt
Delivery was very prompt. Item was well packaged. Can't comment on use of item as it is for family member's birthday, which hasn't happened yet.
27. August 2026
Antwort von Wex Photo Video
Thank you very much for the review.
Happy birthday wishes from us.
Quick and efficent
27. August 2026
Antwort von Wex Photo Video
We are happy to help, thank you for your review.
On line purchase ,found it easy to do…
On line purchase ,found it easy to do ,the delivery service was very good with next day delivery. Product arrived safely and well packaged.
27. August 2026
Antwort von Wex Photo Video
Thank you. We look forward to helping again in the future.
Star Adventurer Tripod
I ordered a Star Adventurer tripod as it was cheaper from Wex than all the other retailers I found online. It was delivered quickly and arrived in perfect condition.
27. August 2026
Antwort von Wex Photo Video
Thank you for taking time to leave us a 5 star review.
Excellent service and very good prices.
Excellent service and very good prices.
Bought 2 different items, 1 new and the other used. Both arrived very quickly and in the both cases especially the used lens, in very good condition.
27. August 2026
Antwort von Wex Photo Video
Thank you, I am please to hear you enjoyed your purchase and hope to help again soon.
Great product
Great product, best price on the web. Order was dispatched the next day and took two days to arrive from placing the order to arriving. Excellent service.
27. August 2026
Antwort von Wex Photo Video
Thank you, I am please to hear you enjoyed your purchase.
Easy online purchase, thank you
Easy online purchase, made an enquiry after the purchase which was resolved with an exchange of a couple of email… thank you
29. August 2026
Antwort von Wex Photo Video
Thank you for taking the time to leave us a review.
Easy to navigate website
Easy to navigate website. Delivered on time, good price and excellent product. Good customer communication.
29. August 2026
Antwort von Wex Photo Video
We are happy to help, thank you for your review.
We ordered a spare part for a camera
We ordered a spare part for a camera, rang as we weren’t sure we’d found the correct item, the gentleman on the phone soon sorted us out with right part,we chose next day delivery, the part arrived lunch time the next day. The gentleman on the phone gave excellent customer service. Would definitely recommend this company and use them again should the need arise.
28. August 2026
Antwort von Wex Photo Video
Thank you for your 5 star review, it is much appreciated.
Antwort von Wex Photo Video
Thank you. We look forward to helping again in the future.
Great service on the phone
Great service on the phone, and delivery was the next day, very impressed.
28. August 2026
Antwort von Wex Photo Video
Thank you very much for the review.
Outstanding service
Placed two orders, both dealt with quickly efficiently and professionally ,trade in price is honoured ,outstanding service and will be back when I need upgrade
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von Wex Photo Video
Thank you for both orders and for leaving us a review. We look forward to helping again in the future.
Contact with WEX has been pleasing.
Contact with WEX has been pleasing.
Online and telephone contact has been made and in both a good experience.
25. August 2026
Antwort von Wex Photo Video
Thank you for your 5 star review, it is much appreciated.
Vintage Olympus camera in "as-new" condition.
Very pleased with purchase! The camera was in excellent condition; like new, in fact. A great addition to my collection.
26. August 2026
Antwort von Wex Photo Video
Thank you. We look forward to helping again in the future.
Antwort von Wex Photo Video
Thank you very much for the review.
Hopefully we can help again soon.
Very good delivery time from first…
Very good delivery time from first placing order to arrival at my address.
5. August 2026
Antwort von Wex Photo Video
Thank you very much for the review.
`they did their job.
26. August 2026
Antwort von Wex Photo Video
MR STEVE ROGALA-KALUSKI,
We appreciate your feedback and are glad to hear that our team met your expectations. We are always working to ensure a satisfactory experience for all our customers.
Wex Customer Services
Excellent customer service
Excellent customer service. Item was delivered promptly and very well packaged.
28. August 2026
Antwort von Wex Photo Video
Hello,
Thank you for taking the time to leave us this feedback on your order experience.
We are very glad to hear that the service for your order was good! However we certainly expect our used item descriptions to be as accurate as possible and completely agree that the dead pixel should have been mentioned. Sincerest apologies that this was not mentioned as expected.
I will be in touch with you directly regarding this.
Kind regards,
William
Customer Service Management Team
Antwort von Wex Photo Video
Thank you very much for the review.
Great service online and in store.
28. August 2026
Antwort von Wex Photo Video
Thank you. We look forward to helping again in the future.
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