This was my first experience with Wescot, and I had the opportunity to speak with three different people. I was quite anxious before the conversations, but I was very impressed by all three of the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I always am a bit tense when calling Wescott. But my experience is that they are polite and helpful in assisting me with a difficult circumstance. Thanks to the customer service staff in doing a good... Mehr ansehen
Unternehmen hat geantwortet
These guys at Wescot have been patiently waiting for me to pay back debts incurred from when my own bank stabbed me in the back and sold me down the river over 10 years ago. During that time they... Mehr ansehen
Unternehmen hat geantwortet
When you ring this company, they like to waste time. They like to keep you on the phone as long as possible, talking nonsense instead of actually just doing what they need to do.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Wescot Credit Services is a leading Debt Collection Agency in the UK. Wescot work on behalf of a variety of financial institutions. Wescot understands that everyone’s situation is different and we will work with you as an individual to find the best solution for you. Wescot is authorised and regulated by the Financial Conduct Authority. We are also members of the Credit Services Association.
Kontaktinformationen
The Mash, Jarratt Street , HU1 3HA, Hull, Vereinigtes Königreich
- 01482 484 673
- contactus@wescot.co.uk
- www.wescot.co.uk
4.3
Hervorragend
273 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was put at ease from the beginning no…
I was put at ease from the beginning no pressure 💯 fantastic
15. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
We are grateful for your kind review.
We are pleased to hear that you had a positive experience with us.
- Emily
Staff were very good and friendly,and…
Staff were very good and friendly,and they helped me out with my problem thank you 🙂 for your help rpd.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for kind words.
We're happy to hear that our team was friendly and helpful.
- Emily
Talking to all three different who…
Talking to all three different who appeared to listen and understand what I'm trying to achieve bug with out the added stress really helped
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
We are grateful for your positive feedback.
We're happy to hear that our team listened to you and was helpful.
- Emily
Great customer service!
The lady that dealt with my annual review, over the 4 accounts I have with them, was very understanding and sympathetic and a pleasure to deal with. These things can sometimes be stressful to deal with and she was very professional and kind which put me at ease. Thanks.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We are really pleased to hear that the call handler was compassionate and considerate of your situation.
- Emily
Easy to talk to no pressure to increase…
Easy to talk to no pressure to increase payments and like to make sure they're affordable
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for your kind review.
We're happy to hear that you have had a positive experience with us.
- Emily
Really nice & helpful guy sorted out my…
Really nice & helpful guy sorted out my problem.
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for sharing your experience with us.
We're pleased to hear that the call handler was friendly and helpful.
- Emily
Not dealing with them
This should not have been sent to these . Never missed a payment so u have disputed this. Am not having my credit rating buggered up with this.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for your feedback.
We are sorry to hear about your experience and any frustration caused. We are happy to look into this and kindly ask that you contact us at contactus@wescot.co.uk to discuss this matter further. We would also like to assure you that Wescot will not impact your credit rating.
- Emily
Excellent service
Excellent service, customer advisors always professional
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for your kind review.
We're happy to hear that you have had a positive experience with us.
- Emily
I spoke with John about my problem
I spoke with John about my problem, he was really helpful, thank you for your guidance.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
We're grateful for your positive feedback and we are pleased to hear that John was able to assist you.
- Emily
The conversation was clear polite and…
The conversation was clear polite and very helpful. I was asked if my position was ok & offered help if I needed it.
The whole experience was kind & considered.
Thank you
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for sharing your experience with us.
We're really pleased to hear that the conversation was helpful and that the call handler was considerate of your situation.
- Emily
Very helpful friendly and understanding…
Very helpful friendly and understanding no matter what your problem your always treated with respect .they can offer a lot of choices to suit your needs .to help you move forward although not nice for anyone to be in a position of dete wescot have the answers no threats abuse making you feel guilty for your downful just the opposite make you look forward to seeing a brighter future thanks to wescot
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
We're grateful for your positive feedback.
We're really happy to hear that our team has been friendly and supportive.
- Emily
The gentleman I spoke to was very…
The gentleman I spoke to was very helpful & clearly explained everything to me He was very patient too which was much appreciated
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're happy to hear the call handler took the time to listen and assist you.
- Emily
Listened to me in my hour of need
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for your kind words.
We're pleased that our team we were able to listen and help during a difficult time.
- Emily
Helpful customer service.
The lady I spoke to was very helpful and patient during our phonecall. The Wescot staff are always considerate and professional. Great customer service.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for your kind words.
We're happy to hear you had a good experience and that our team was able to support you.
- Emily
The advisor was very helpful and…
The advisor was very helpful and suggested agencies that i could contact for advice.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really glad that we were able to support you at this time.
Nichole
Most of agents are very friendly and…
Most of agents are very friendly and nice to talk with however there are some really horrible ones too unfortunately and they don't listen and don't try to help you at all.
Over than that you can get a lot of advise help and support but like I said as long as you will get the "nice agent"
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We are pleased that you have had some positive interactions with us.
Its not our aim for our customers to not feel listened to, if you have any specific feedback for us please don't hesitate to send it to us at contactus@wescot.co.uk and we will investigate.
Nichole
Call handler was professional
Call handler was professional
For debt management company very understanding .
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really happy that you had a positive experience with us.
Nichole
Support
I had a discussion with one of your representatives who was very polite and courteous.
My welfare was of priority to your representative that I could manage my finances which was reassuring that compassion was still alive.
Thank you your most valuable support.
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really happy that the call handler listened and supported you during the call.
Nichole
Very understanding company.
12. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the the time to leave us a review.
We're pleased that you found the call handler understanding.
Nichole
Great a nd friendly
R great experience and experience it very well
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Wescot Credit Services Ltd
Thank you for taking the time to leave us a review.
We're really glad that you had a great experience.
Nichole
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