Well Pharmacy Bewertungen 

Delivered promptly as requested

Easy to organise - great that you can get prescriptions delivered too for no extra fee!! Will be using again

Easy to use and reliable.

Excellent service delivered medication on time.

WELL QUEENSWAY MORLEY

I arrived for my flu vaccine that was booked in advance for 16.40. I arrived on time and after a brief queuing I was told to have a seat and wait.

I have never witnessed such a shambles as I did in my 35+ minutes of waiting. The front of the stores floor was covered in debris - twigs, leaves, even a wrapper from something. It honestly looked like it hadn't seen a broom all day.

At least five customers were turned away due to the medicine not being in stock. They were not given an alternative date, just given their prescription and a "good luck". This was at 4:45pm when most other pharmacies in the area would be close to closing.

I then went on to witness two people wait almost as long as me for their prescription that had been sent in days ago but "wasn't ready". The staff spent more time in the back than dealing with customers to the point a queue of 6-7 people had formed and the front was rather crowded with people waiting for jabs, waiting for medicines and just waiting to be seen.

During my wait I could also hear - as the pharmacist seems to lack discretion - what meds people were taking and what doses. They would shout to customers from the back of the pharmacy. I would be embarrassed if I was picking up medicines from them and thats how I was treated.

At 17:17 I was taken back for my flu jab, the lady didn't introduce herself or state if she was the phamacist or what, nor did she apologise for my wait until I brought it to her attention that it was unprofessional to keep people waiting so long while the staff seemed to natter in the background.

The jab itself was painless thankfully and so I just left after that. I certainly won't be using Well at all now, both pharmacies in my town have gone to the dogs.

Quick and easy to install and setup app
I had to setup a new account as I couldn't change email address on my old one. Apart from that they provide a great service

I have been to this pharmacy many times in the past with no issues. Recently, the new staff members seems to have so much attitude for absolutely no reasons. After waiting for 50 minutes in the que, I was told by this young lady initially that I have no prescription here and check with other well pharmacies. I called the other well pharmacies and found out that my prescription is actually at Laindon pharmacy. I had to get back in the que again and was told to come back 45 minutes later by the same lady. Which I did! The moment she saw me coming in, she was gone for her break. Now I am standing and looking at the faces of all the other staff member with zero assistance. I then had to speak to the same lady and question about the prescription. She said it is ready and sitting in front of her but she is on break now.

I do not understand the frustration you had to cause me just to satisfy your little ego. Do better!

Everything wrong , staffs are roude , no polite , not getting medication on time 😡😡

Everything went wrong. For every visit i had to endure. Head office doesn't bother to respond to emails. The agency pharmacist sat there doing nothing while the poor lad was run off his feet trying his best to help very angry customers even forgoing his lunch break. There seems to be no system for dispensing in place so I have now had my Dad’s medication sent to my local pharmacy it’s easier to collect it here drive it 20 miles to him and takes up less of my time.

Further to your response i have emailed many times and been ignored as I said…..I won’t be emailing again I will just avoid

We visited the well Pharmacy at Alsager health Centre for our flu vaccinations, a lovely young lady called Trina administered our vaccinations, very friendly and relaxed and they didn’t hurt at all fast efficient and friendly just what you want thank you

Great. Excellent service. Very reliable.

Fast service
Post was on time as requested.

Friendly staff, useful advice and quick delivery.

5 Stars to Graeme the pharmacist at the New Carron Pharmacy near Falkirk. He was very friendly and professional. I was a walk in flu jag and received help with a minor issue I hadn't managed to get a doctor`s appointment for. Having pharmacists that can prescribe for minor issues is a massive help when getting a doctors appointment is almost impossible !!

Fast delivery but appaling no measuring spoon or syringe sent with controlled drug liquid medicine which is terrible! Some people would then just neck it out the bottle and overdose. Its a basic safety matter so im unimpressed as a qualified rgn myself knowing medication administration law in uk. Hence low score.

Always very slow even accounting for external delays.

People are friendly and polite. They always call me on time. The product always arrives secure and on time. The people at Well, are always helpful. I cannot fault this company whatsoever.

Always receive my medication on time, very good communication off well pharmacy.

Great customer service, always helpful and kind, lovely staff.