Warwick Estates Bewertungen 

Bad service & lack of communication
The lift keeps on breaking and it takes weeks to be fixed. The building has 15 floors and in this heat it is so hard to walk up and down the stairs. I regularly have to carry 15 kg of equipment, it's just not doable. Bad and unhelpful company.

Rubbish service they don’t get back and beware of their reputation . This company is also fined in end of 2025.

Disciplinary Panel of RICS’ Regulatory Tribunal imposed a disciplinary sanction on Warwick Estates Property Management Ltd (“the Firm”); the sanction imposed included a condition in the following terms:

“The Firm has not provided any proof to RICS that it has repaid any of the relevant sum to its clients or that it has paid all or any of the relevant sum to the Lionheart Charity. The Firm has thereby failed to comply with the terms of the condition imposed on it and has:
(a) Failed to act with integrity and/or
(b) Failed to comply with its professional obligations to RICS.
Contrary to Rule 1 of the Global Rules of Conduct 2021
The Firm is therefore liable to disciplinary action under RICS Bye-Law 5.3.2 (c)
Finding: Proved
Sanction: Removal of Registration and Fine”

Sophie is very reliable and always responds promptly. She keeps me updated throughout the process, which gives me confidence that everything is being followed up properly.

Donna Kelly solved an issue very quickly that I'd been having. However the service I received from Warwick in general due to a confusing letter on their part was awful. Definitely worth going on the online chat and speaking to someone rather than emailing back and forth.

Dylan in customer care was excellent today with his efficiency.

A QUOTE ON WARWICK ESTATES SITE…
Why is it so hard to get the basics right?
It shouldn’t be this hard—but too often, it is. You chase answers, repeat yourself, and still feel unheard. All you really want is a managing agent who listens, keeps you in the loop, and gets things done without the runaround. It’s not asking for much—it’s just what good service should be. UNQUTE
This is my experience for almost a week trying to get some information and HO talks to building manager and tell each what they’ve done.

HOW EVER ALL I WANT IS SOME HISTORICAL INFORMATION OF THEIR TRADESMEN ACTIVITIES…..TALK NOT MORE EMAILS TO ME PLEASE I AM BUSY AND EXPECT EFFECTIVE BUSINESSLIKE RESPONES THAT RELATE TO MY SPECIFIC ENQUIRY.

Therese Armitage was very helpful and the response time was excellent.

I received excellent customer service from Jade and Courtney. They resolved my issue by the following day and most importantly kept me informed of the progress. Communication was excellent, and had a real human touch.

Needed a little help this morning with my account so chatted to Emma Fleming on the help desk. Problem quickly solved. Good service

Expert and professional, I cannot recommend Warwick highly enough.

Really helpful and issue resolved quickly.
Dylan was extremely helpful and resolved the problem immediately

Warwick has been the estate management company for the block of flats where I live in for the past 3 years. The general experience has been very positive - whenever I have questions sent by email or requests lodged on their portal, the response has always been very quick. I'm going through a sales process at the moment, and the property manager has been very helpful and always answers emails swiftly with thorough and detailed replies to enquiries / questions (special thanks to Kevin, as well as Elle). It's been a very pleasant experience for me, much more so than some other estate management companies I'd dealt with. Would highly recommend.

Awful building managers.
I have lived in a block managed by this company and it has been horiffic.

Firstly we have 2 cctv cameras in the lobby and have had an ongoing package thief for a year. Not only did Warwick say they "don't have time" to look at the footage (when i dated adn time stapemed it) they also said "it's not their concern." They simply do not care. The police also got involved but due to their non cooperation nothing was done.

This is still on going

We also have random people breaking into the building, sleeping in the lobby, stairwell and Warwick do nothing about this. No security no nothing.

On going noise complains with tenants now throwing partys on the balcony as they know warwick wont do anything.

The lifts constantly beibg broken and taking weeks to fix. a sever lack of care

They took over from Anthem Management who I thought have the worst ever service as a property management company but at the moment they are not responding to emails or phone calls. Charges coming through without information. The government need to stop these management companies taking money and doing nothing in return. I HAVE ALREADY SENT THAT EMAIL ADDRESS NUMEROUS EMAILS AND YOU FO NOTHING STILL

Raised a ticket issue via their chat line. Communicated with Claire Lawrence who picked up my message instantly and dealt with my query very efficiently. Very happy with the service. Thank you Claire.

I had a long call with Therese Armitage as I had to verify Warwick's new bank details for three accounts for a Company who has a property at County Hall. Therese was extremally helpful and patient as we worked through the different accounts. Thank you

Dylan was extremely helpful, he solved my issue straight away, excellent service from this gentleman

Therese Armitage was absolutely lovely, understanding and quick at resolving my query that had been stressing me. I am grateful for their consideration.

Therese was very jolly and helpful explaining how this works!
She was very patient with me and I thanked her for that!