We had an issue with the warmup under floor heating and Phil was assigned as our engineer. From the initial meeting to the completed repair Phil was excellent. he took the time to explain everythin... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had an initial delivery delay, but not warm ups delay, courier problem. All sorted, have to place order for 42m2 sticky mat. Will need tech support advise. Have used for over 30 years, definitely the... Mehr ansehen
Unternehmen hat geantwortet
Marcos contacted me to help with a customer enquiry he had. Told me exactly what the customer needed and made my job super easy. A pleasure to work with and happy to recommend to everyone.
Unternehmen hat geantwortet
Marco was super helpful with the design aspects. He was cery knowledgeable and helpful on how I should install.and provided a healthy discount to incent us to buy the premium product. Great experien... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Warmup Plc is a UK based manufacturing Plc, creating innovative smart controls and underfloor heating solutions. Warmup has sold more than 2 million systems in 72 countries worldwide. Warmup, founded 30 years ago is a knowledge and research driven business, making proprietary, world-leading products.
Why Warmup?
Vom Unternehmen geschrieben

- Save your pounds and the planet!
- Underfloor heating is a cleaner, more efficient way to heat a home. Our collection of water and electric floor heaters require less energy to reach an ideal temperature compared to traditional heating systems, saving you money on your heating bills.
- Warranties and 24/7/365
- Many of our heating systems feature a Limited Lifetime Warranty and our SafetyNet Installation Guarantee™ also protects you against any accidental damage to a system during installation. We operate a technical helpline which is open 24 hours per day / 7 days per week / 365 days per year and provide extensive online support materials to help guide our customers through every stage of their project.
- Leading the industry
- Our systems and accessories provide energy-efficient warmth for both new-build and renovation projects, offering true ease of use and a hassle-free installation. We are the only floor heating company whose products are European compliant and CE marked. Our systems feature accreditations from BEAB, cUL, CSA, FIMKO, SEMKO and UL. In addition, we are members of BEAMA and TTA.
Kontaktinformationen
Abbey Road, Tudor Estate 704, NW10 7UW, London, Vereinigtes Königreich
- 0345 345 2288
- uk@warmup.com
- www.warmup.co.uk

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Bittet Kunden um Bewertungen
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Antwort von Warmup UK
Great support
Recently, I have been investigating the construction of underfloor heating with Warmup support team and have been extremely impressed with the service. I have sent many emails with lots of questions and all have been answered with patience and professionalism. Now I have a list of step by step links on how to instal the underfloor heating. Thank you the Warmup support team especially Harley.

Antwort von Warmup UK
Warmup UK Technical Suppor
Contacted technical support for assistance. Prompt response and clear technical advice from Harley

Antwort von Warmup UK
The rep mark oliver did an outstanding…
The rep mark oliver did an outstanding job speaking to customer measuring the area and delivered a great experince of youre product
Exceptional customer service
Had exceptional customer service from Warmup yesterday in which I'd received confirmation of order being despatched, I called Warmup to ask if my order could be amended & the person I got on the phone went above & beyond to help, changed my order on the phone, spoke to the despatch dept and had them change the pallet so my order could leave on time and it's being delivered today.
Positive Experience
Harley from Warmup did a great job to resolve my issue. Thanks for all the help - a positive experience dealing with the support team.

Antwort von Warmup UK
Anton was brilliant
Anton was brilliant , he called me back and provided great technical support .
dan at Eddies Bath - warm up stockist

Antwort von Warmup UK
Great customer service!
Had some issues setting up the Warm Up device but Anton was a great help. Very patient and explained everything perfectly.

Antwort von Warmup UK
5 ***** service from Anton
Anton has been so helpful communicating by email and then calling me to help me with the settings for my heated floor.
He talked me through the whole thing from changing the days, times and temperature settings to uploading a photo on the screen.
Anton went above and beyond, so friendly, patient and helpful.
Thank you Anton, I’m really grateful

Antwort von Warmup UK
Very helpful
Very helpful, Anton answered all my questions and resolved my issue

Antwort von Warmup UK
Exceptional Customer Service
Anton was brilliant and talked me through everything patiently and step by step. Couldn’t ask for a better customer service experience.

Antwort von Warmup UK
I contacted Warmup as I was having a…
I contacted Warmup as I was having a problem with one of our underfloor heating controls. Harley was great, gave me lots of advice of things to try before going to the expense of buying a new unit. Unfortunately they didn't work but I was also supplied with a list of stockists and how much I could expect to pay.
All very helpful. I was also really impressed by the speed of the reply to my request for help. Well done Harley.

Antwort von Warmup UK
I had an issue understand how to set up…
I had an issue understand how to set up my under floor heating and therefore spoke to Anton in technical support. I explained he needed to go slowly as I am ‘technically challenged’ ! He was so patient, explained everything step by step, and even phoned me back to make sure all was working and set up correctly. Great job Anton thank you

Antwort von Warmup UK
Patient, friendly and helpful
You were very patient, helpful and friendly. We could not have asked for better.

Antwort von Warmup UK
Tricky software to setup but first class support
Firstly Anton was incredibly helpful from the support line, not with just completing the setup but advice as to how to most efficiently utilise the options. Important note, setup requires a 2.4GHz WiFi connection, if you are using 5GHz or have an automatic dual setup it will not work. I got round this by setting up a temporary compatible 2.4GHz login. Once the system is up and running it will work with the dual WiFi, but not for initial setup.

Antwort von Warmup UK
Had the pleasure of dealing with Anton
Had the pleasure of dealing with Anton. He was absolutely first class. Went out of his way to help me and get my system up and running. Thank you Anton!

Antwort von Warmup UK
We bought a property with a warmup system
We bought a property with a warmup system fitted; however, we did not know if it was working. Contacted Warmup, who worked out what system it was, and then sent us various email instructions,s and we now know that the system works and have sent us a full instruction book. It was no bother for them and helped us all the way, even though we had not purchased from them , great customer service espically from ANTON

Antwort von Warmup UK
Had trouble with register the warranty…
Had trouble with register the warranty Harley sorted it all out

Antwort von Warmup UK
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