Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Mehr ansehen
Unternehmen hat geantwortet
211 High Street, LN2 1AA Lincoln, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Mehr ansehen
Unternehmen hat geantwortet
Really easy experience!! I went in there for a new sim and phone but was unsure of choices. Aaron helped me figure out the best deal for me and was really informative!! Service was nice and quick!
Unternehmen hat geantwortet
A person named Aaron sold me a new phone, made sure I was taken care of and answered all my questions and overall gave great service
Unternehmen hat geantwortet
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
211 High Street, LN2 1AA, Lincoln, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Great service, appreciate the face to face interaction.

Antwort von Vodafone UK - Lincoln High St

Antwort von Vodafone UK - Lincoln High St
Morgan was great and very friendly helped both myself and partner. Credit to the store and a brilliant plan was offered.

Antwort von Vodafone UK - Lincoln High St
Dionne with perfect sales service. Sam helped me with setting up the new phone. Thank you both.

Antwort von Vodafone UK - Lincoln High St
Transfer information to new phone. Friendly advisor. Thank you

Antwort von Vodafone UK - Lincoln High St
Completed upgrade. Friendly server and great price. Even transfered information over for us.

Antwort von Vodafone UK - Lincoln High St

Antwort von Vodafone UK - Lincoln High St
Alex was very helpful and polite, helped me with a new deal that was perfect for me

Antwort von Vodafone UK - Lincoln High St
Helpful and patient staff, Sam and Alex both very knowledgeable and friendly explaining what I needed to know about new device and purchase contract.

Antwort von Vodafone UK - Lincoln High St
Such a disappintment.
I lost my mobile whilst abroad when I dropped down I been to this store to get a replacement sim. As unfortunately I lost my bank cards along with mobile I did not had access to the bank card.
Without sim I could not process anyother process so I requested for replacement sim. He was not willing to help and told me off by saying if you someone use their mobile to xall customer service. Then I popped into adjacent Lloyds bank and requested them to help with my bank statement. They been amazing. So then I again came back to Vodafone and the manager then agreed to try another method for verification which he surely could had done at first instance if he wanted too. Finally, he issued me a replacement sim.
Now as I lost my mobile I requested Vodafone for 2nd cell on installments as I never missed a single installment amd had a good credit history with my bank. They createe issues over my frequent change of address over the years. As I am an immigrant sorting my career after studies and renting places. It is evident I can't live at one address more then a year. The HEART breaking words by the same manager that' the credit check is not about finances but its about You as person and changing addresses is an issue' . I have enhanced DBS check done as I work for NHS as a fully 'regustrered Optom' it was insulting to hear infornt of so many people at the store.
Its been now 2weeks the management is telling me all sort of diff things and yet I did not get my 2nd mobile though I provide bank staments that I can afford installments of both.
The risk assessment requested bank statements for the last 90days which I provided and then they emailed me about approval and go to store for rest of process however when i been to store i been told risj assessment only confirmed my identity with bank statements and not credit check.
Utterly Disapointed on being judged and insulted and treated wrong.

Antwort von Vodafone UK - Lincoln High St
Alex wax amazing, sorted me out a ne deal and transfered my data across, would recommend seeing him

Antwort von Vodafone UK - Lincoln High St
Brett! He went above and beyond - excellent customer from him

Antwort von Vodafone UK - Lincoln High St
Brett dealt with me at the Lincoln branch his customer service was brilliant and he went over and beyond to help me.

Antwort von Vodafone UK - Lincoln High St
Excellent service.Very Happy with my new phone. The advisor was friendly and informational.

Antwort von Vodafone UK - Lincoln High St
We went in with intent of upgrading both of our phones. The staff who dealt with us, tried their best to get us the best deals possible. We also came away with a new broadband contract saving us £60 a month. Very happy.

Antwort von Vodafone UK - Lincoln High St
Amazing service. Explained everything really well. Very happy with what our new devices. Couldn't have asked for more.

Antwort von Vodafone UK - Lincoln High St
Good service. Friendly staff. Happy customer.

Antwort von Vodafone UK - Lincoln High St
Francesca's service was amazing and she helped with moving my pictures to my new phone. I'm really happy wi5h Vodafone and the deal I got. Thanks

Antwort von Vodafone UK - Lincoln High St
Nick was very helpful and fantastic service.

Antwort von Vodafone UK - Lincoln High St
Alex was fantastic sorted me out a new phone and transferred all my data, would recommend seeing him

Antwort von Vodafone UK - Lincoln High St
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