Had issues trying to cancel An old tablet that hadn’t been used for years dating back to 2017, cancelled phone contract, a few months ago, but then got debt letters for this but got nowhere on the ph... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechseln211 High Street, LN2 1AA Lincoln, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really easy experience!! I went in there for a new sim and phone but was unsure of choices. Aaron helped me figure out the best deal for me and was really informative!! Service was nice and quick!
Unternehmen hat geantwortet
A person named Aaron sold me a new phone, made sure I was taken care of and answered all my questions and overall gave great service
Unternehmen hat geantwortet
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Mobilfunknetzbetreiber
- Mobiltelefongeschäft
- Internetanbieter
- Telefon- und Internetdienst
- Telekommunikationsanbieter
Über Vodafone UK - Lincoln High St
Vom Unternehmen geschrieben
Kontaktinformationen
211 High Street, LN2 1AA, Lincoln, Vereinigtes Königreich
4.8
Hervorragend
145 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Aaron the manager was excellent and a…
Aaron the manager was excellent and a genuine assist to your business. He explained everything clearly and made sure we understood everything every step of the way. He move information from my old phone to my new one and showed me how to use the device.
20. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Margaret,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A phone store that does not accept calls.
The online phone number connects to AI; after nearly an hour of arguing with a robot, a human gave me a mobile number for the store; this number will not accept calls or offer voicemail, and my text has gone unanswered. The BT number is obsolete. Trying to order a phone online through another robot came to nothing. This is not the way that potential or existing customers should be treated.
Update 20 / 11/ 25: I called into the Lincoln store this am; the manager, Aaron, said his store cannot be contacted by telephone, albeit Vodafone gave me the number 07469 023791.
19. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hi. It's disappointing to hear the difficulties you experienced with our online services and the frustration caused by the AI and unreachable phone number. This isn't the experience we want you to have, nor the service that we strive for here at Vodafone. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Excellent and convenient service.
Was dreading having to sit in a long winded call to set up a new Broadband plan.
An impromptu visit in-store while passing made the experience so much easier and more comfortable.
Being able to communicate effectively and ask the questions I needed to ask in person made everything so much more simple.
Big thanks to Ayman for making my experience seamless and easy.
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service, got helped by Francesca who was very helpful definitely recommended
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ayman was so helpful and patient
Ayman was so helpful and patient, a pleasure to have great customer service
16. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
it was very friendly person supportive…
it was very friendly person supportive and help full i bought new Phone with his advice and support good customer skills did answer all my questiins
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hi. We appreciate you sharing your experience. We're happy to hear that you found the support helpful and friendly when choosing your new phone. We're glad all your questions were answered! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was wonderful
Alex was wonderful, he set us up with a new phone and even transfered my data across, he was very helpful and polite
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hi. We appreciate your wonderful review and support. We're happy to hear that the new phone setup and data transfer went smoothly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful
Josh and Aaron, were absolutely brilliant and really friendly. I came in needing a replacement SIM after customer services couldn’t sort it out, but the guys sorted it straight away without any fuss. They even managed to get me a better deal on my plan, so I left saving money every month. Thank you guys for your excellent service and help.
30. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Brilliant service in store by Aaron
Brilliant service in store by Aaron. Transferred my data and made the upgrade process simple and easy. An incredibly gifted gentleman with immaculate charisma. If you head to store he is the man to see a superb Store Manager! Thanks again Aaron.
18. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service from Alexander.
Excellent service from Alexander.
Thanks.
7. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Fran was wonderful and polite
Fran was wonderful and polite, came in for a replacement sim as customer services wouldn’t help me, but Fran was happy to help me straight away and I even walked away with a better deal on my sim, thank you Fran for your amazing work and saving me money
29. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Lucas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ayman was very helpful when I pre…
Ayman was very helpful when I pre ordered my new phone! Highly recommend
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Good deal
Spoke to Morgan, who was very polite, smart and gave me a good deal. Thanks 👏
6. September 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We appreciate your kind review and are happy to hear that you had a fabulous experience. We value your support!
Thanks,
Vodafone Social Media Team
I have been having some issues with my…
I have been having some issues with my phone and Alex was absolutely amazing he explained everything so well he also helped me to understand my bill better. Great customer service thank you.
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Ayman was very helpful
Ayman was very helpful, friendly, not focused on selling us everything just on getting the right contracts for us.
31. August 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Aaron was very helpful and and…
Aaron was very helpful and and explained everything in detail. He also assisted us in transferring our information over to the new phone. Exceptional service
18. August 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
The service in store was excellent and…
The service in store was excellent and I’m happy with the package built.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hey Denise,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodaphone in rural Lincolnshire
I've been thinking of doing a review for a while. But the time has now come to do one. We've had mobile contracts for years with Vodafone, and hoped the mobile network would get better as time goes on. But in all honesty, it's absolutely shocking, where I live in Lincolnshire, very disappointing to say the least, there are so many dead zones where you can't send or recieve a text, or a phonecall for that matter, if you do recieve or make a call, it's broken up, or sounds as if you're under water.
26. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hi Christine,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
The server offered me a great deal and…
The server offered me a great deal and also aswell as helped set up my new phone. Really happy with the service.
6. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hi Michael, we are pleased to hear about your fantastic experience. It's great to hear the representative was helpful and delivered an excellent service. Thank you for your 5 star feedback. We hope you enjoy your new device.
Thanks,
Vodafone Social Media Team
The advisor got us a new phone
The advisor got us a new phone, new home internet and transferred everything for us. Brilliant service from Vodafone.
5. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Vodafone UK - Lincoln High St
Hi Nicholas.
We're happy to hear that you received brilliant service!
Thanks for your feedback,
Vodafone Social Media Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.