Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Mehr ansehen
Unternehmen hat geantwortet
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Mehr ansehen
Unternehmen hat geantwortet
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Mehr ansehen
Unternehmen hat geantwortet
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
Unternehmen hat geantwortet
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Informative
Process made easy
Knowledgable staff, served by Dylan

Antwort von Vodafone UK - Birkenhead
Laura today from the Birkenhead store was absolutely incredible. Me and my daughter arrived to get a new mobile and Laura instantly stood up and greeted us and was very welcoming in assisting us with all options available with upgrades. She was very professional the whole time but also very friendly. She helped us find the best deals for me and family. Highly recommend anyone who uses vodaphone to use the Birkenhead store and find Laura.

Antwort von Vodafone UK - Birkenhead
Arrived to speak to someone after spending nearly an hour on the telephone without success. Almost immediately Laura found a solution to our problem and literally walked out twenty minutes later issues resolved! Definitely that will teach me to go in store in future rather than use customer services

Antwort von Vodafone UK - Birkenhead
Laura in the Birkenhead is an absolute credit to the store. Me and my mum went in not knowing anything about upgrading and trade in buisness. laura was happy to teach us everything and spent the time to help us. We left the store happy today and confident that she helped us with all we need so thank you Lauren X

Antwort von Vodafone UK - Birkenhead
We had a problem with our Broadband account that could not be solved by the on-line adviser. So we visited the Vodaphone store in Birkenhead center. The adviser we dealt with, Dylan, was friendly, knowledgeable, communicated well and dealt with a difficult issue effectively.
Excellent store with first class staff. Highly recommended.

Antwort von Vodafone UK - Birkenhead
I went in to have my battery replaced but my phone was out of warranty. I left with a new phone and paying less for more. Thanks Hari.
Great customer service, he was not pushy in the slightest and only offered me all the info to make an informed decision. 👍🏻

Antwort von Vodafone UK - Birkenhead
Harri was brilliant. Helped me to choose the right phone and SIM deal for my needs.
The less satisfying part of my experience was the length of time it took to enter all of the details on to the Vodafone system. It was very slow. In the end I think I was in the shop for an hour.

Antwort von Vodafone UK - Birkenhead
Great customer service, bill was reduced, while getting a better BB speed.

Antwort von Vodafone UK - Birkenhead
Every time I come to Vodafone store the assistants (Laura ,Hari , Tom, Dylan and John) help to sort out all issues professionally politely and kindly.
I really appreciate their support ❤️

Antwort von Vodafone UK - Birkenhead
1st class lady laura who dealt very effectively with all my queries and orders

Antwort von Vodafone UK - Birkenhead

Antwort von Vodafone UK - Birkenhead
The assistant, Laura was very helpful and worked through our query with us. She was patient and clear even though there were some difficulties. She was friendly

Antwort von Vodafone UK - Birkenhead
Hari was very informative and polite in the Birkenhead shop

Antwort von Vodafone UK - Birkenhead
Hari the man Very good excellent customer service and well respected way and what i neer exactly i got hari did very good service

Antwort von Vodafone UK - Birkenhead
hari was very friendly and explained everything well

Antwort von Vodafone UK - Birkenhead
Hari was very well informed and explained everything thorougly

Antwort von Vodafone UK - Birkenhead
Hari was highly professional and patiently explained the process to me

Antwort von Vodafone UK - Birkenhead
Great Laura service was great

Antwort von Vodafone UK - Birkenhead
Dylan assisted me in Birkenhead Vodafone.
As a life long customer, he went through my current contracts and came up with the best deals available for my 2 phones and my broadband.
I was sorted out in a timely manner an he engaged in great conversation during.

Antwort von Vodafone UK - Birkenhead
Hari was so patient and understanding sorting my issues out and also upgrading.
It took ages to go through it all as their system is very slow but that was ok as I had a lovely chat with Hari

Antwort von Vodafone UK - Birkenhead
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