Vodafone UK - Birkenhead Bewertungen 

339
TrustScore 5 von 5

5.0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Vereinigtes Königreich

5.0

Hervorragend

TrustScore 5 von 5

339 Bewertungen

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5.0

Alle Bewertungen

(339)

42'866 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Hari providing a 5 star service!

Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.

21. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey Shaun,

Thanks for the lovely review and fantastic support for Hari.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Dylan at the Birkenhead Branch of…

Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.

15. Juli 2025
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Antwort von Vodafone UK - Birkenhead

Hey Susan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

TOM IS THE BEST! :)

i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)

4. Juli 2025
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Antwort von Vodafone UK - Birkenhead

Hey Fiona,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you

6. Juli 2025
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Antwort von Vodafone UK - Birkenhead

Hey Abigail,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Sorted my problem out quick and easy

4. Juli 2025
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Antwort von Vodafone UK - Birkenhead

Hey Scott,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Really knowledgable & friend Young chap…

Really knowledgable & friend Young chap called Dylan.

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey Mel,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Hari

Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.

14. Juni 2025
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Antwort von Vodafone UK - Birkenhead

Hi Elizabeth,

We're happy to hear that you had such a positive experience.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Hari was very patient and helped us…

Hari was very patient and helped us upgrade our accounts, explaining everything. Nothing was too much trouble. He is a credit to Vodafone

14. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hi Mark,

We're happy to hear that you had a positive experience while upgrading your accounts.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Hari was very helpful especially as I’m…

Hari was very helpful especially as I’m a senior citizen & needed guidance.

7. Juni 2025
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Antwort von Vodafone UK - Birkenhead

We're happy to hear that you found our team member helpful and supportive.

Thank you for sharing your positive experience,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I had a stressful morning phone/charger…

I had a stressful morning phone/charger caught fire.. attended for some advice very kind and no pressure environment
HARI was calm and knowledgeable and helped me with an upgrade which was very easily done new phone received and panic over

6. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hi Emma, we are pleased to hear about your fantastic experience. I can imagine that was pretty stressful. It's great to hear Hari was helpful, made your experience easier and delivered an excellent service. Thank you for your 5 star feedback. Thank You for your continued loyalty and we hope you enjoy your new device.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Fantastic service

My husband and I went into the Birkenhead store on Friday afternoon 30th May 2025.
We were seen to immediately by a lovely young man called Dylan. He was extremely knowledgeable and helpful. He sorted everything we needed, no problem at all. It was a pleasure to deal with someone in person, rather than an 'app'. He was very professional and I would highly recommend using the Birkenhead store.

30. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey Libby,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Meeting representatives like Tom is the…

Meeting representatives like Tom is the exact reason why I choose to shop in store. Thank you for sharing your time, patience and knowledge to help me make a decision on my new phone. I hope you get the recognition you deserve, I will be back to purchase my broadband - hopefully from you! Thanks Tom.

30. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Birkenhead-Logo

Antwort von Vodafone UK - Birkenhead

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

excellent service

Thomas provided excellent service, upgraded my sim today and talked me through the process. Credit to the store as he really went above and beyond.

27. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hi James. Thank you for your review for Thomas. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Thank you to Dylan today for helping me…

Thank you to Dylan today for helping me with my phone, excellent service great guy. Thankyou

23. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Birkenhead-Logo

Antwort von Vodafone UK - Birkenhead

Hey Michael,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Extremely helpful and knowledgeable…

Extremely helpful and knowledgeable about products. Excellent service

10. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Birkenhead-Logo

Antwort von Vodafone UK - Birkenhead

Hey Nicola,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Tom who dealt with me was superb

Tom who dealt with me was superb. He made me feel comfortable and was really intensive in his search for the best packages to suit my needs. Would definitely recommend this store and the customer service they provide.

9. Mai 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Birkenhead-Logo

Antwort von Vodafone UK - Birkenhead

Hey Paul,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Superb service today at this Birkenhead…

Superb service today at this Birkenhead branch, as usual. Friendly and helpful to us less tech savvy oldies! Thank you.

8. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey CM,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service

All the staff were approachable, friendly and eager to help.
Tom helped sort my plan out and get a great deal on an upgrade.
He also assisted my cousin, with additional needs, to get their first ever contract. He showed patience, understanding and professionalism throughout.
He is an excellent member of staff and deserves a bonus!

28. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey Shannon,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Laura- senior sales

Thank you Laura for your help! You have been great.

28. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey Jozsef,

Thanks for the lovely review and fantastic support for Laura.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Laura in the Birkenhead store

We got seen by Laura in the Birkenhead store and she was fantastic really helped us out and got us the best Vodafone deals she could and it's even saved us money as we got the broadband off her as well which was another great deal she was brilliant with us

21. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Birkenhead

Hey Phillip,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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