Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Mehr ansehen
Unternehmen hat geantwortet
2 County Square, TN23 1YA Ashford, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Mehr ansehen
Unternehmen hat geantwortet
I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Mehr ansehen
Unternehmen hat geantwortet
I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Mehr ansehen
Unternehmen hat geantwortet
Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
2 County Square, TN23 1YA, Ashford, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Owen was very friendly and informative. He took his time to talk me through options and provided me with some additional advice too. Thank you so much Owen

Antwort von Vodafone UK - Ashford
Unfortunately lost my phone. Owen made the process of me getting a new one easy and explained everything in detail.

Antwort von Vodafone UK - Ashford

Antwort von Vodafone UK - Ashford
Owen has been exceptional! Great customer service, informative, professional and saved us lots of money on our broadband!

Antwort von Vodafone UK - Ashford
Chris was very helpful, very knowledgeable, quick and clear on everything

Antwort von Vodafone UK - Ashford
Matt was AMAZING from start to finish, very helpful, knowledgeable and I would highly recommend him

Antwort von Vodafone UK - Ashford
Owen was really helpful and gave me all the information up front and quickly. He listened to my questions and answered them thoroughly. I will be coming back in store next time I have any queries based on this experience. Very happy!

Antwort von Vodafone UK - Ashford
just wanted to take a moment to share my experience today and highlight the outstanding service I received from your colleague, Alex. From the moment I approached him, it was clear that he genuinely cared about helping me. Nothing was too much trouble for him—he went above and beyond to make sure every single one of my queries was dealt with properly.
Alex was not only knowledgeable and efficient but also incredibly courteous, well-mannered, and approachable. His friendly nature immediately put me at ease, and I could tell he takes real pride in providing excellent customer service. In a world where good service can sometimes feel like a rarity, Alex stood out as a shining example of professionalism and kindness.
What impressed me most was that he didn’t just give me the bare minimum—he listened carefully, offered thoughtful advice, and ensured I left with a clear understanding of everything I needed. While others seemed busy or uninterested, Alex was the one who took the time to assist me, showing patience and genuine enthusiasm to help.
It’s not every day you come across someone who embodies such a positive attitude and strong work ethic. Alex is a true credit to your team, and I sincerely hope his efforts don’t go unnoticed. If anyone deserves recognition, it’s him—be it an award, a pay rise, or at the very least, a big thank-you from management.
So, please pass on my deepest gratitude to Alex. He made what could have been a stressful experience into a pleasant one, and for that, I am truly thankful. Keep hold of him—staff like Alex are rare gems!

Antwort von Vodafone UK - Ashford
Alex and matt are good and really helpful

Antwort von Vodafone UK - Ashford

Antwort von Vodafone UK - Ashford
Came into store to get a new SIM deal. Owen was very useful in helping me get the best deal for me. Great friendly service 10/10

Antwort von Vodafone UK - Ashford
Maria was so funny she's brilliant at her job and got me a really good deal thanks Maria

Antwort von Vodafone UK - Ashford
Maria was very helpful friendly and had excellent products knowledge and people skills
The package on offer was very suitable for our requirements

Antwort von Vodafone UK - Ashford

Antwort von Vodafone UK - Ashford
Maria was very friendly and extremely helpful A+

Antwort von Vodafone UK - Ashford
Walked in with a phone problem !
Walked out with not only a working phone but a better phone package after a chat with the young lady representative a broadband package that offered further significant savings ! Plus a mind blowing increase in speed!

Antwort von Vodafone UK - Ashford
Alex was very helpful and lovely when we came in to inquire about plans and upgrades. Excellent service, thank you!

Antwort von Vodafone UK - Ashford
Brilliant customer service from Matt at Ashford Kent. Helped my 87 year old Mum sort out a new sim etc.. Highly recommend.

Antwort von Vodafone UK - Ashford
Got a great deal. Very friendly and helpful service from Maria. Very happy

Antwort von Vodafone UK - Ashford
I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

Antwort von Vodafone UK - Ashford
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