Vodafone UK - Ashford Bewertungen 

239
TrustScore 5 von 5

4.8

2 County Square, TN23 1YA Ashford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 2 County Square, TN23 1YA, Ashford, Vereinigtes Königreich

4.8

Hervorragend

TrustScore 5 von 5

239 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(239)

39'680 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Owen was very friendly and informative

Owen was very friendly and informative. He took his time to talk me through options and provided me with some additional advice too. Thank you so much Owen

8. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review and are glad you found the information helpful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Unfortunately lost my phone

Unfortunately lost my phone. Owen made the process of me getting a new one easy and explained everything in detail.

8. November 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hi. We're sorry to hear about the loss of your phone. We're happy that the process of getting a new one was made easy for you with detailed explanations. Thanks for your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Reallu helpfil staff in store

18. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Excellent

Owen has been exceptional! Great customer service, informative, professional and saved us lots of money on our broadband!

9. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Chris was very helpful

Chris was very helpful, very knowledgeable, quick and clear on everything

4. Oktober 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Jennifer,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Matt was AMAZING from start to finish

Matt was AMAZING from start to finish, very helpful, knowledgeable and I would highly recommend him

26. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Tony,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Owen was really helpful and gave me all…

Owen was really helpful and gave me all the information up front and quickly. He listened to my questions and answered them thoroughly. I will be coming back in store next time I have any queries based on this experience. Very happy!

25. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Bradley
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Superstar customer advisor, ALEX!

just wanted to take a moment to share my experience today and highlight the outstanding service I received from your colleague, Alex. From the moment I approached him, it was clear that he genuinely cared about helping me. Nothing was too much trouble for him—he went above and beyond to make sure every single one of my queries was dealt with properly.

Alex was not only knowledgeable and efficient but also incredibly courteous, well-mannered, and approachable. His friendly nature immediately put me at ease, and I could tell he takes real pride in providing excellent customer service. In a world where good service can sometimes feel like a rarity, Alex stood out as a shining example of professionalism and kindness.

What impressed me most was that he didn’t just give me the bare minimum—he listened carefully, offered thoughtful advice, and ensured I left with a clear understanding of everything I needed. While others seemed busy or uninterested, Alex was the one who took the time to assist me, showing patience and genuine enthusiasm to help.

It’s not every day you come across someone who embodies such a positive attitude and strong work ethic. Alex is a true credit to your team, and I sincerely hope his efforts don’t go unnoticed. If anyone deserves recognition, it’s him—be it an award, a pay rise, or at the very least, a big thank-you from management.

So, please pass on my deepest gratitude to Alex. He made what could have been a stressful experience into a pleasant one, and for that, I am truly thankful. Keep hold of him—staff like Alex are rare gems!

20. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

This is absolutely amazing to hear and we love to know about the impeccable service provided by Alex. It is really appreciated that you have taken the time to share your experience and to leave us this fabulous review!

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Alex and matt are good and really…

Alex and matt are good and really helpful

11. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

5 star service from Owen!

8. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Bruce,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Came into store to get a new SIM deal

Came into store to get a new SIM deal. Owen was very useful in helping me get the best deal for me. Great friendly service 10/10

6. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're happy to hear that you had a positive experience getting a new SIM deal! We appreciate your feedback and we're so glad that our service was helpful and friendly for you.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Maria was so funny she's brilliant at…

Maria was so funny she's brilliant at her job and got me a really good deal thanks Maria

5. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Maria was very helpful friendly and had…

Maria was very helpful friendly and had excellent products knowledge and people skills
The package on offer was very suitable for our requirements

1. September 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Maria was so helpful thanks

30. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Upgrade

Maria was very friendly and extremely helpful A+

29. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Walked in with a phone problem !

Walked in with a phone problem !
Walked out with not only a working phone but a better phone package after a chat with the young lady representative a broadband package that offered further significant savings ! Plus a mind blowing increase in speed!

29. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Chris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great customer service

Alex was very helpful and lovely when we came in to inquire about plans and upgrades. Excellent service, thank you!

28. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Mika
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Brilliant customer service from Matt …

Brilliant customer service from Matt at Ashford Kent. Helped my 87 year old Mum sort out a new sim etc.. Highly recommend.

28. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Got a great deal

Got a great deal. Very friendly and helpful service from Maria. Very happy

27. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

We appreciate you taking the time to leave us feedback. Thank you!
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I found Owen very helpful and…

I found Owen very helpful and knowledgeable. Highly recommend if anyone else visits. 10/10 experience.

26. August 2025
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey Janet,

Thanks for the lovely review and fantastic support for Owen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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