Vodafone UK - Ashford Bewertungen 

240
TrustScore 5 von 5

4.8

2 County Square, TN23 1YA Ashford, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and reste... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my dev... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store I went to Ashford and although they were unable to solve the problem they took t... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails


Kontaktinformationen

  • 2 County Square, TN23 1YA, Ashford, Vereinigtes Königreich

4.8

Hervorragend

TrustScore 5 von 5

240 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.8

Alle Bewertungen

(240)

40'120 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Owen was very helpful

Owen was very helpful, showed me all my options and prices, was very clear with communication. Managed to get me onto a cheaper monthly plan with the same benefits and I walked away with a new tablet.

1. September 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hi Aidan, thank you so much for your wonderful review and the amazing support you’ve shown for Owen, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Bewertet mit 5 von 5 Sternen

Email

Had an issue that i could resolve walked into the Vodafone in Ashford and was greeted by Lee. He went over and above to help me and explained very carefully in a way that I could understand and rested my problem. Thankyou Lee

27. August 2026
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Antwort von Vodafone UK - Ashford

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I had trouble on a different network…

I had trouble on a different network connecting to the the internet. I spoke to two gentle men Matt and Alex that were at the dest. Matt fixed my issue I very much appreciate this as I bought my device from a different company.
They were very polite and completed my issue. Thank you very much Vodaphone.

18. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Above and beyond normal service

I had many efforts to sort a problem with my new iphone via chatbot, customer complaints and visiting another store
I went to Ashford and although they were unable to solve the problem they took the time to understand and contacted customer services on my behalf
and this helped towards a resolution
They were able to escalate my complaint with vodafone and I have since been contacted by the company

12. August 2026
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Antwort von Vodafone UK - Ashford

Hey Colin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

I came in because I ran out of data on…

I came in because I ran out of data on my sim. Anu promptly checked my account and gave me a better deal. Really appreciate the service.

7. August 2026
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Antwort von Vodafone UK - Ashford

Hey Dhiraj,
Thanks for the lovely review and fantastic support for Anu.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Owen made the experience effortless

Owen made the experience effortless. Care to detail was excellent.Everything I asked for was patiently answered.

6. August 2026
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Antwort von Vodafone UK - Ashford

Hey William,

Thanks for the lovely review and fantastic support for Owen. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Owen gave us the best expierence

Owen gave us the best expierence. Delighted with vodafone and the expierence owen gave us.

6. August 2026
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Antwort von Vodafone UK - Ashford

Hey Connie,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Absolutely useless customer service…

Absolutely useless customer service when trying to get a broadband connection for an existing Vodafone mobile customer. The lies they tell so they don’t need to get involved. I believe if they aren’t going to get a commission they won’t help!

1. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Jim,

Thank you for taking the time to share your experience with the service. It’s not the experience we wish to create for any of our customers.

You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm or use webchat through this link: https://www.vodafone.co.uk/paymcd. Alternately you can contact our Social media team via Facebook at http://vodafone.uk/3lCYUxW or on Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Bewertet mit 1 von 5 Sternen

Excellent help from Vodafone Ashford Kent

I have just been into Vodafone Ashford Kent as my mobile had a virus.
Owen helped uninstall all my nuisance apps and cleaned my mobile of all the nuisance pop ups.

A weight has been lifted from my shoulders.

Thank you Owen 😊

30. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Emma was fantastic today in sorting out…

Emma was fantastic today in sorting out an issue I had with my account. Superb service.

26. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Jason,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Emma was very nice and was very helpful

Emma was very nice and was very helpful

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Isa,

Thanks for the lovely review and fantastic support for Emma.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Matt has been a wonderful help & we’re…

Matt has been a wonderful help & we’re back on track now. Thank you so much

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Christian,

Thanks for the lovely review and fantastic support for Matt.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Owen was very efficient and answered…

Owen was very efficient and answered all my questions. Care to detail was excellent. Helped me with a new phone and transferred all my data.

14. Juli 2026
Bewertung ohne vorherige Einladung
Vodafone UK - Ashford-Logo

Antwort von Vodafone UK - Ashford

Hey,

Thanks for the lovely review and fantastic support for Owen.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Conor was an amazing help with helping…

Conor was an amazing help with helping me swap from another network to Vodafone. Would highly recommend the guys there customer service was faultless even when they are all busy! a great bunch will be back here in the future!

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey George,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Brilliant customer service by Owen

Brilliant customer service by Owen. Solved my query.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Peter,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great Customer Service

Conor was really lovely and helpful. We walked in and were served immediately and he was able to make the process very clear and gave all available options to us. He was friendly and the process was really easy, thank you so much

10. Juli 2026
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Antwort von Vodafone UK - Ashford

Hey Henrietta,

Thanks for the lovely review and fantastic support for Conor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Dealt with Anu instore

Dealt with Anu instore. Was friendly and personable. Dealth with my query swiftly. Would recommend.

9. Juli 2026
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Antwort von Vodafone UK - Ashford

Hey Sangam,

Thanks for the lovely review and fantastic support for Anu.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Tech Support - Thank you!

Alex was able to help with a few problems on my phone. Very helpful!

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

"Hey Christopher,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Bewertet mit 5 von 5 Sternen

Alex was able to help with a tricky…

Alex was able to help with a tricky tech problem. Very patient and helpful. Thank you!

8. Juli 2026
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Antwort von Vodafone UK - Ashford

Hey Ruth,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Bewertet mit 5 von 5 Sternen

Great service from vodaphone

Great service from vodaphone, Alex from Ashford Kent branch was fantastic all the way through the process of getting a new phone. So helpful and friendly, I will definitely be back in the future to purchase more items. Well done guys!

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Vodafone UK - Ashford

Hey Ebony,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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