My friend booked a holiday with this company to Auschwitz Poland for the 1st of November to the 6th November 2024! We went to the Airport on the 6th for our morning flight to return back to Scotland o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was our 5th time booking with Viaholiday and as always a smooth good price and certainly a quick polite response. Thanks to Hazel for my last booking with so much patience though we asked for so ma... Mehr ansehen
When it comes to making girls' trips, Me and my groups only prefer Viaholidays, our last 3 trips went so wonderful, effortless, and convenient, just love it. On one of our trip to Turkey, we had an od... Mehr ansehen
Hi,just booked a holiday to Marrakech via Groupon. Dealt with a gentleman named Chris Taylor who went through all the options in a very clear and precise manner. We upgraded to better flight times... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Travelo - Travel, Tour Booking HTML5 Template
Kontaktinformationen
City Road 160, EC1V 2NX, London, Vereinigtes Königreich
- www.viaholiday.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Steve was most helpful in arranging our…
Steve was most helpful in arranging our City break to Amsterdam!
Quick and simple booking!
Very helpful
Very helpful and they can give you a lot of options
Great service from friendly and…
Great service from friendly and professional staff!
Very helpful customer service
Brilliant call handling
Brilliant call handling, made my friends 21st birthday present even more magical by getting us better flight times so we can enjoy our trip even more.
Excellent to work with.
Evan smith was very polite and give the…
Evan smith was very polite and give the service I needed. He called me back and heard my needs. Not pushy just good customer service.
Smooth transaction thank you
Easy and professional to deal with.
Very helpful
Very good service and very…
Very good service and very understanding.
A joyful experience.
The operative who dealt with me was polite and o so helpful and thorough. With a few.ongoing changes required to my booking I was never left feeling anxious or unsure of what was happening. My overall experience was a joy!
Helpful
Helpful and responsive agents sorted out the booking
Evan was so prompt in responding to my…
Evan was so prompt in responding to my queries! Very impressive.
Exceptional, attentive, service - seamless
Having first been made aware of the Prague Christmas Market deal on Groupon, I made contact with Viaholiday to clarify a number of queries I had. The assistance I received from the very personable Representative (Steve) was exceptional; not only did he fully address the queries, he also made suggestions to enhance our Prague break, which will result in far more time on-the-ground to sightsee and enjoy this renowned Christmas experience. Since making initial contact everything promised has come to fruition and continues to be so. Based on this experience, I would have no hesitation in recommending Viaholiday to family, friends and colleagues - totally seamless!
Brilliant Service
Mark Parker was the agent that helped me booking the holiday package, he was brilliant every single time I needed help going above and beyond - Looking for better flight times, alternative tours and hotel rooms.
I usually book holidays through the main providers online and seeing that this was my 1st time dealing with via holiday I had many questions, Mark was always patient, professional and helpful making the booking a lot easier. I definitely recommend!
Have not took the break yet so cannot…
Have not took the break yet so cannot comment, but the booking process was very professional so hopefully the break lives up to the same standard
They need to tell you flight times prior to booking
The lady was very nice who did the booking for me although i was disappointed that i had to pay extra to change my flights as they were ridiculous times. I booked through Groupon and they need to change their policy when advertising to tell you the flight times, had i known this i wouldn't have booked as you lose 2 days of your holiday!
Excellent service
Great help and customer service

Antwort von Viaholiday
Not a happy bunny
Not a happy bunny.
I booked a trip on groupon that happened to be with Via holidays. The advisor, on the phone when I called to book it was quite push and rushed through pretty much everything. The hotel wasn't available, so we're in the back up- rip off 1. The 3 day trip ended up being a 1 day trip due to flight times so now being locked into the groupon voucher meant I had to use it so I spend another £70 per person to actually be able to have 2 full days- rip off 2! Our names were spelt right however he sent me the wrong airport details. After initially feeling a little bullied, I was happy overall with my trip!
A few days later, I wanted to ask a few questions about transfers etc. 3 emails later,10 days after booking the trip no one is available to answer my questions! Ironic that the operator was 'helpful' when he wanted money but once the trip is booked absolutely no customer service! I also asked about whether (due to Brexit) they anticipate I will need to do anything. I mean who knows what's going to happen?! I got told to basically 'just call the embassy' which I this is a rather rude way of saying that they are not willing to help any further.
I would not recommend. Do not book with them. Once they have your money, they don't care anymore.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







