vegtrug.com Bewertungen 

The VegTrug is very nicely made and comes with clear instructions (although diagrammatical) for assembly. Mine is up and running now and looks attractive enough to have in my front garden.
I had a slight technical problem which has been dealt with very efficiently and pleasantly by the company.

This Veg Trug is built well and lasts through all weathers. Please ensure you replace liners and even consider a nice coat of varnish or paint. I have purchased the green house frame and was missing screws and brackets. Customer service were more than helpful. Considering my purchase this secondhand the Customer Service received was excellent.

When I’m a position to do so, I will definitely consider purchasing brand-new. And I’m less concerned about contacting them directly now as all of mine are secondhand and I’ve revamp them.

Very quick to respond to my question and delivered item asap, really impressed. Thank you!

We bought our VegTrug, along with the frame and cover and sub-soil irrigation system in March 2025, and everything went well in year one, with some amazing results. Things were starting to get a bit worrying though, when in July 2026 the zip broke completely and Robert Dyas' CS refused to entertain my request for assistance (1 star for them). I reached out to VegTrug directly, sending a video showing the broken cover. Niki in VegTrug's CS responded within an hour offering a replacement cover. All is well with the world again. I doubt I'll ever buy anything from Robert Dyas ever again, but if you're considering getting a trug, get a VegTrug - just buy it directly from them!

I have had my 1.8m wall hugger trug for five years and I love it! Recent strong wind broke the cover frame which was rusting slightly. Ordered the wrong replacement frame but when I realised my mistake Niki from Customer Services arranged a collection of wrong frame and a refund for me. Have now ordered correct frame and looking forward to more years of veg planting!! Great product and customer service!!

I really like my 1.2m veg trug. We had a bumper crop of strawberries in it last year. Only problem was after 2 years of being outdoors the metal frame on top has rusted. I emailed customer service and they told me the parts would be in in July. I kept in touch and have just received a new replacement frame. Cannot praise Niki in customer support enough for her prompt replies and perseverance at getting me sorted. Thanks very much.

Absolutely save your money. Shoddy piece of junk. So disappointing after being initially very excited to receive the large VegTrug. It’s made from flimsy, low quality soft wood that easily splinters. The most frustrating part is that the pieces don't align, so when you’ve diligently gone though fastening numerous screws (and not even doing the final tightening to allow for adjustment) and then try to attach the sides and top section it simply does not fit, in spite of repeated adjustments. Return process is an absolute nightmare too.

Beware - the photo suggested I would receive the cold frame AND the legs - that clearly was too good to be true - for £100 plus I received 5 bits of plywood and 5 plastic windows. Seriously terrible value for money and the picture is a misrepresentation of what you are expecting to receive. Not a happy experience….

Purchased a Veg Trug Planter from Robert Dyas which was supplied directly from Veg Trug. In poor condition which my husband repaired and put together! No response from an email sent to Veg Trug! Disgusted!

I bought the medium size Veg Trug , with watering system and cover.
So very pleased with my purchase.
It was easy to assemble and looks amazing.
It’s now full of compost, and seedlings.

Absolutely gutted. I'd been saving up for a long time, for a good quality vegetable planter that would last me a few years, so I could grow my own food, and hopefully 'earn back' my investment. I finally bit the bullet and spent £175 (eeek!) on a 1.8m VegTrug - the grey wash version, from Charlies.co.uk, which arrived today.

On opening, I already knew things weren't right.

Let's start with the good bits - this'll be quick. It's well packaged, the packaging is pretty, and very eco friendly (everything is paper and card). Unfortunately, that's pretty much where the good points stop because, frankly, the packaging is streets ahead of the actual product (they must have a good branding team).

Taking the bits out, everything felt so light, like it was made of bolsar wood - it's clearly made from some super fast growing wood, probably chemically forced to grow as fast as possible, sort-of pine (or equivalent) that is essentially a 'wood mousse' that can barely hold itself together. As I took bits out, I had one leg that already had a bit broken off along the grain, planks where the eyes had fallen out (there are so many eyes in the wood!), meaning there's holes everywhere. I literally lightly scuffed a wooden piece on the cardboard box as I took it out, and a chunk flaked off! The wood is so poor quality, it literally cannot hold itself together.

With the holes in the wood where the eyes are, the poorly drilled holes, and the plastic feet that have no holes in them (basically plastic bowls that the feet sit in), there are literally moisture traps EVERYWHERE. How this thing is supposed to last 3-5+ years (as quoted in the description) is beyond me - no chance. Just the feet rotting in their water-capturing plastic shoes alone means this won't last more than a year.

As there was absolutely no chance I could fit it all back in the box and return it 'as new', I decided to at least protect it with some furniture protector before building it - which seems to have been a mistake as it just caused more bits to flake off - it was just like painting a croissant. It's a grey wash colour, which I was looking at closely to see if might protect the wood a bit, but it is a literal 'wash', as in, it's been vaguely shown some grey pigment, but the coverage is so comically thin, that it will do absolutely nothing for weather protection.

Everything about it screams 'cutting every possible corner'. A complete waste of money, only made worse because it was so expensive - I thought given the cost, I was buying something that would last. Take my expensive lesson and steer well clear!

I had a problem with an ancillary product and emailed the company. They responded almost immediately, understood the issue I encountered and resolved the problem.
Good company, good products, good service.

Recently purchased two wall huggers to brighten up a patio. I didn't receive a shipping dispatch until 5hrs after the items had been delivered. Fortunately I was in.

The wood is very light. Not so much softwood as tissue paper, I will be surprised if it has any longevity at all. The cross beams for the legs are badly drilled and don't line up. I have a suspicion that profits are being put before quality as I expected for the eye watering cost.

We have had a Vegtrug for many years and it's been great. Some poles needed replacing on this now old model. It was no problem and they were quickly arranged and dispatched. Excellent customer service!

Unfortunately, over the years I had lost the clamps for the covers that go over the trugs. So, from the intail email to the quick delivery of the products, the eperience as fantastic and I felt well looked after as a customer.

Trug arrived in good shape. Unfortunately one leg was drilled incorrectly.
Customer service was great, and replacement part arrived the next day.
Easy to assemble, and looks good.
Time to plant!

I am a 68 year old woman,Just bought it Dec 2025, had no problem putting it all together, just make sure right at the end you put the screw in the middle of the surrounding boards first as you are just one person it can be tricky. The wood is very light, hence why I was able to do it myself, saying all that, i love it, bought the greenhouse cover and self watering system at the same time. I bought the 1.8m. Will put mesh in the holes of the self watering trays, get the mesh at Tesco as it is the veg mesh bags you put your veg in, cut the bottom corner off on each sides to stop lots of soil entering into the water. My daughter has the smaller one, and has it for all the fresh herbs for the kitchen. Great idea, I would like it in a higher quality wood really, the design is good. I am ready for growing, make sure you put a mixture of compost/ dried manure or fresh if you have it/ and something for air like Perlite. I did 5 -50lt Wicks compost, one Wicks 50lt dry manure/ one large bag of Perlite, all mixed together. Looking forward to fun growing again.

Due to 'poor/lack of full information' on the VegTrug website I ordered the wrong size (90cm instead of the Medium Classic 60cm Frame).

The issue was handled very professionally & promptly by Niki (Customer Services Representative). Got my full refunded as promised & a correct one on its way.

Would have been '5 *****' & no issues if the website had been more 'detailed' when I ordered.

Niki Metaj in Customer Service was so helpful and was efficient in knowing exactly what I needed. I love love love my Veg Trug and both my sisters have them too, I would highly recommend them to anyone.🤩

I had a problem with the vegtrug I bought where one the supports rotted. I contacted their customer support and they did a superb job. Niki sent me a full replacement without any issues. I would definitely buy from them again because of this.