Usemanly Bewertungen 

Antwort von Usemanly

27. Juni 2026

Hi Alicia,

Thank you so much for your wonderful review.

Reading feedback like this genuinely makes my day.

I'm thrilled to hear that you've had such a great experience, not only with our products but with our customer service as well. Knowing that your son absolutely loves the brand is exactly why we started Manly in the first place.

Thank you for trusting us and for being part of the Manly community. Your support means the world to our small team, and we'll keep working hard to deliver products and service you can count on.

Thanks again for your kind words!

Callum
Founder, Manly

Antwort von Usemanly

27. Juni 2026

Hi Felicia,

Thank you so much for taking the time to leave such a wonderful review.

It means so much to hear that your 9-year-old loves having products that are just for him. Helping kids feel confident and excited about looking after themselves is exactly what we hoped to achieve when we created Manly.

I'm also delighted to hear you're enjoying the scent and that the deodorant is working so well without staining clothes.

Thank you for your support and for trusting us with your son's daily routine. We truly appreciate you being part of the Manly community.

Callum
Founder, Manly

Antwort von Usemanly

27. Juni 2026

Hi Kimberly,

Thank you for taking the time to leave a review, and I'm so sorry that we've let you down.

Waiting over three weeks for an order, especially after checking in several times, is understandably frustrating, and I sincerely apologise for both the delay and the lack of timely fulfilment. This isn't the experience we want any customer to have.

Over the past few weeks we've experienced an unexpected surge in demand, which unfortunately caused delays to some orders. While that explains what happened, it doesn't change the fact that you've been waiting far longer than you should have.

If you could please reach out to us directly with your order number, I'd love the opportunity to personally look into your order and do everything I can to get this resolved for you as quickly as possible.

Thank you again for your honest feedback. We truly value it, and we hope to have the opportunity to make this right.

Callum
Founder, Manly

Antwort von Usemanly

26. Juni 2026

Hi there,

Thank you so much for taking the time to leave a review.

I'm so pleased to hear your son is enjoying the products and that he loves the scent. It's great to know they're fitting into his routine.

I also really appreciate your feedback about the bottle sizes. We completely understand that active teenagers can go through products quickly, especially if they're showering more than once a day. Feedback like yours is incredibly valuable, and we'll certainly pass it on to our team as we continue to develop our range.

Thank you again for your support and for choosing Manly.

Callum
Founder, Manly

Antwort von Usemanly

21. Juni 2026

Hi Erika,

Thank you so much for taking the time to leave such a fantastic review.

Reading feedback like yours genuinely makes my day. I'm so pleased to hear that we exceeded your expectations and that you've been happy with the products, the delivery, and the customer service you've received.

We're a small Australian business with a big mission to create products that genuinely help families, so hearing that you'd highly recommend Manly means more than you know.

Thank you again for your support and for being part of the Manly community. We truly appreciate it.

Callum
Founder, Manly

Antwort von Usemanly

19. Juni 2026

Hi there,

Thank you so much for taking the time to leave a review.

I'm delighted to hear that your order arrived well packaged and that you're enjoying the fresh scent of the products.

I also really appreciate your patience with the delivery time. We experienced an unexpected surge in demand, but we're continuing to improve our fulfilment times and truly appreciate your understanding.

It's wonderful to hear that our team was able to answer your questions promptly, and thank you for recommending Manly. Feedback like yours means a lot to our small team.

Thanks again for your support!

Callum
Founder, Manly

Antwort von Usemanly

18. Juni 2026

Hi there,

Thank you so much for your kind review.

It means so much to hear that your family are such big fans of Manly.

From the very beginning, our goal has been to create natural, effective products that parents can feel confident putting in their kids' bathrooms. Knowing that your son enjoys using them and that you have peace of mind about the ingredients is exactly why we do what we do.

Thank you for trusting us and for being part of the Manly family. We truly appreciate your ongoing support.

Callum
Founder, Manly

Antwort von Usemanly

18. Juni 2026

Hi there,

Thank you so much for taking the time to leave such a thoughtful and honest review.

Firstly, I'm thrilled to hear that the products have lived up to your expectations and that the deodorant and body wash are doing exactly what they promise. It's also fantastic to hear that your son loves the wipes!

At the same time, I'm genuinely sorry that your experience with the delivery and missing free gifts wasn't what it should have been. We know how disappointing it is when an order doesn't arrive exactly as expected.

If you haven't already, please reach out to our support team about the missing scrubber. We'd be more than happy to make things right for you.

Thank you as well for your patience and understanding. As a growing Australian business, we've had periods of exceptionally high demand, but we're continually improving our fulfilment processes to provide a much better experience.

Your support and understanding truly mean a lot to us, and we're grateful that you're willing to give us another opportunity. We look forward to providing you with the experience you deserved from the very beginning.

Callum
Founder, Manly

Antwort von Usemanly

18. Juni 2026

Hi Carol,

Thank you so much for your wonderful review.

I'm delighted to hear that your grandson loves the products and that you're now on your third bundle. Knowing that families continue to come back to Manly is one of the biggest compliments we could receive.

I'm also glad you were able to take advantage of one of our bundle discounts. We love being able to make it easier for families to keep their teens stocked up with products that are natural and that they genuinely enjoy using.

Thank you again for your continued support. It truly means the world to our team.

Callum
Founder, Manly

Antwort von Usemanly

17. Juni 2026

Hi there,

Thank you so much for your kind review.

I'm thrilled to hear that you're happy with the scent and that you feel confident knowing the products are made without the unnecessary ingredients that so many parents worry about.

We created Manly to give families a natural option that works, so hearing that you feel comfortable using it for your grandson means a lot to us.

Thank you again for your support and for taking the time to share your experience.

Callum
Founder, Manly

Antwort von Usemanly

16. Juni 2026

Hi Maria,

Thank you so much for taking the time to leave such a wonderful review.

It's fantastic to hear that your son's room is no longer battling the dreaded teen funk, his hair is feeling healthier, and most importantly, that he genuinely feels clean and confident using the products.

Feedback like this is exactly why we created Manly. Helping teens feel good about themselves while giving parents peace of mind with natural products means the world to us.

Thank you for your support and for trusting us with your son's daily routine. We're incredibly grateful to have you as part of the Manly family.

Callum
Founder, Manly

Antwort von Usemanly

Aktualisiert am 15. Juni 2026

Hi Jill

First and foremost, we sincerely apologize for the frustration and inconvenience this situation has caused.

After reviewing your orders, I can confirm that the delay occurred because one of the items included in your first order—a complimentary gift—was temporarily out of stock. Unfortunately, this caused the entire shipment to be delayed longer than expected while we waited for inventory to arrive.

We completely understand how frustrating it must have been to see a second subscription order processed while you were still waiting for your first order to be delivered.

To resolve this, our team has already canceled both orders and processed full refunds for both the first and second order. At this time, we no longer have your funds, and the refunds have been submitted back to your original payment method. Depending on your bank, it may take a few business days for the funds to appear in your account.

We also want to reassure you that we are a legitimate company and certainly not a scam. While we made a mistake in how this order was handled, we take full responsibility for the experience and have issued the refunds accordingly.

Again, we are truly sorry for the inconvenience and disappointment this has caused. We appreciate your patience and understanding, and if you have any questions regarding the refunds, please don't hesitate to reach out.

Kind regards,

Callum
Founder, Manly

Antwort von Usemanly

15. Juni 2026

Hi Jamie,

I'm very sorry to read about your experience and completely understand why you feel frustrated.

After reviewing your account, I can confirm that your subscription has now been cancelled and there will be no future charges moving forward.

I can also confirm that refunds have been processed for your orders. Our support team has reached out to you and worked to resolve this matter as quickly as possible.

I understand that this situation has caused a loss of trust, and for that I am sincerely sorry. The last thing we ever want is for a customer to feel unheard or feel that they have been unable to get an issue resolved.

While I appreciate that this experience has been disappointing, I do want to assure you that we have taken action to address your concerns by cancelling the subscription and processing the refunds requested.

On behalf of the team, I apologise for the inconvenience and frustration this has caused. We genuinely appreciate that you gave Manly a try and are sorry that your experience did not meet the standard we strive to provide.

Kind regards,

Callum
Co-Founder

Antwort von Usemanly

10. Juni 2026

Hi there,

Thank you so much for sharing your experience.

Reading feedback like this is exactly why we created Manly. Those teenage years can be tough enough without having to worry about body odour and feeling self-conscious around friends, school, and everyday life.

I'm so glad to hear that the products have helped your son feel more confident and that he's enjoying the full routine. It means a lot to know we're helping families find a natural alternative that actually works.

Thank you for your support and for trusting us to be part of your son's daily routine.

Callum
Founder, Manly

Antwort von Usemanly

9. Juni 2026

Hi Mandy,

Thank you so much for your wonderful feedback.

We're thrilled to hear that your son loves the products and uses them every day. Knowing that families trust Manly as part of their daily routine is exactly why we do what we do.

It's also great to hear that the subscription has been convenient for you. We wanted to make it as easy as possible for busy families to stay stocked up without having to think about it.

Thank you again for your support and for taking the time to share your experience.

Callum
Founder, Manly

Antwort von Usemanly

5. Juni 2026

Hi Cat,

Thank you so much for your feedback.

We're thrilled to hear that you're enjoying the scent and appreciate our commitment to using non-toxic ingredients without phthalates.

Creating products that parents can feel good about using for their kids is incredibly important to us, so your feedback means a lot.

Thank you again for your support.

Callum
Founder, Manly

Antwort von Usemanly

2. Juni 2026

Hi Katie,

Thank you so much for sharing this. Reading feedback like this genuinely means a lot to us.

We know how challenging it can be finding products that work well for teenagers with ASD and sensory sensitivities, so hearing that your son immediately liked the scent and feel of the products is incredibly rewarding.

It’s also wonderful to hear that his skin feels cleaner and that you've seen such a noticeable improvement in both his facial and back acne. Those kinds of results are exactly what we hope families experience.

Thank you for trusting Manly as an Easter gift for your son and for taking the time to share your experience. We truly appreciate your support and are so glad the products have been such a positive fit for him.

Callum,
Founder, Manly

Antwort von Usemanly

26. Mai 2026

Hi Candace,

Thank you so much for the honest and detailed feedback, we really appreciate you taking the time to share your experience.

We’re so glad to hear the shampoo, conditioner and body wash have been a hit for your 13 year old, especially with baseball and all the extra sweat and puberty BO mixed together. That’s exactly the kind of situation we created the range for.

I’m sorry to hear the deodorant wasn’t the right fit though. We completely understand what you mean about the tacky or sticky feeling, and it’s really helpful hearing that multiple people in the family experienced the same thing. Feedback like this genuinely helps us continue improving the formula over time.

That said, we’re really happy the rest of the range has been working so well and that everyone loved the scent.

Thank you again for giving Manly a try and for supporting our small business.

Callum,
Founder, Manly

Antwort von Usemanly

24. Mai 2026

Hi Daniel,

Thank you so much for sharing this. We’re really glad the delivery was quick and that you enjoyed the packaging as well.

It’s also great to hear your children are excited to use something that feels a bit more “manly” and made specifically for them. That’s exactly the feeling we hoped to create.

We truly appreciate your support and would love to hear how things go after using the products a little longer.

Callum,
Founder, Manly

Antwort von Usemanly

24. Mai 2026

Hi Chris,

Thank you so much for this. Hearing that the body wash is one of the best you’ve used honestly means a lot to us.

We’re really glad you’re loving it and appreciate you recommending it to others as well. That kind of support means everything to a small business like ours.

Thanks again for giving Manly a try.

Callum,
Founder, Manly