The reception is extremely helpful with any queries you may have and with any issues you encounter you may encounter during your stay. Safety team is extremely helpful and can help you solve your iss... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Nice Accom with good and modern facilities that suit my life style. I feel protected anytime I am within my acccom as they have got nice door security, CCTV around all corners and nice security guard... Mehr ansehen
Unternehmen hat geantwortet
The Horizon Height are one perferect location and They have good team member with managment team. They are always help our student in any time. The Manager Rob and Miss Oliver (Big) , Jo, Pat and Easy... Mehr ansehen
Unternehmen hat geantwortet
I booked with unite for university but for personal reasons had to move back home 2 weeks after I moved in. I emailed and called unite multiple times to see if I could cancel my contract as they would... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re the top uni accommodation provider in the UK, helping 65,000 students find a place to stay and thrive each year. Whether you’re a first year moving out for the first time or a postgrad looking for a private studio, we have a range of accommodation options tailored to suit every uni experience. Our accommodation buildings are located across 22 UK cities in prime locations. From Leeds to London, enjoy great connections to campus, spaces to socialise and study, and 24/7 security.
Kontaktinformationen
Number One, Welcome Building, BS2 0PS, Bristol, Vereinigtes Königreich
- 0300 303 8642
- general@team.unitestudents.com
- www.unitestudents.com
3.6
Akzeptabel
1353 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
theyre so slow in responding please its…
theyre so slow in responding please its like theres only one worker or something the advisors are just slow as hell oh my lord
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi Bella Rose
Thank you for leaving us feedback - sorry that it’s taken longer than expected for us to get back to you. I’ve just sent you a message request, if you’re able to reply, I’ll be happy to look into this further and see how we can help move things forward.
Thank you for letting us know.
- Phoebe at Unite Students
Never book with unite
I booked with unite for university but for personal reasons had to move back home 2 weeks after I moved in. I emailed and called unite multiple times to see if I could cancel my contract as they would be charging me £8000 for a room I was no longer using. Unite basically said they can’t do anything but I had to fill the room with someone myself and then my tenancy would end. It is now the end of my contract and I have been charged over £8000 for a room I only stayed in for 2 weeks and I am now left with next to no money. Never ever book with unite!
18. September 2025
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thank you for taking the time to share your experience. We’re sorry to hear that you were disappointed with our cancellation policy and how it was applied in your situation. If you’d like to discuss your experience with us, please contact us using the details on our website: https://www.unitestudents.com/contact-us.
We're here to listen to your feedback.
- Phoebe at Unite Students
My experience is so amazing.I have good…
My experience is so amazing.I have good communication with my neighbours. It is quite funny and interesting
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for letting us know how your experience has been - we appreciate your feedback!
- Phoebe at Unite Students
This is a really good accomodations…
This is a really good accomodations here think s are great for me and my friends
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hey
Thanks for taking the time to leave feedback for us! It's wonderful to hear you are enjoying your time with us ☺️
-Phoebe at Unite Students
Very good student accommodation
Very good student accommodation
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thank you for taking a moment to share your thoughts - we really appreciate your feedback.
- Phoebe at Unite Students
Unite Students are great and very…
Unite Students are great and very efficient with any problems that arise.
26. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hey
Thanks for leaving us a review. It's great that we've been able to support you with any problems that you've had.
We're here to help if you need us!
- Phoebe at Unite Students
This is a great accommodation
This is a great accommodation, the security and staff are very helpful. I have enjoyed my time here
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for taking the time to leave feedback. It’s fantastic to hear that the team have been helpful.
Your kind words mean a lot to us - thank you!
- Phoebe at Unite Students
Amazing place to stay
Amazing place to stay , good flat mates , has common room, library walking distance, overall having a great experience
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thank you for leaving a review. It’s wonderful to hear that you have enjoyed living with us. We really appreciate you taking the time to share your thoughts! ☺️
-Phoebe at Unite Students
Good accommodation
Good accommodation
Friendly people friendly staff lots of amenities
Local to city centre
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hello
Thanks for leaving a review. It's great to hear that the location has worked so well for you!
Thanks again for the feedback.
- Phoebe at Unite Students
Accommodation is nice
Accommodation is nice, friendly staff and near town centre
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hey
Thanks for taking the time to leave feedback for us!
- Phoebe at Unite Students
great accomodation and staff
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hello
Thank you for your feedback - we appreciate you taking a moment to share your experience, glad it was a good one!
- Phoebe at Unite Students
Alright
Location is convenient, staff is supportive and sometimes the app can be tricky but reception is always helpful.
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for taking the time to leave a review. It’s great to hear you found the team helpful and enjoyed the convenient location! We’re sorry that issues with the app have got in the way at times. We know how inconvenient that can be. As you have been, if the app isn't working for you we can always help in reception. Or you can give us a call on 0300 303 1611 - this line is open 24/7 and we can help you with whatever you need.
Thanks for sharing your experience.
- Phoebe at Unite Students
Staff were friendly and helpful very…
Staff were friendly and helpful very efficient and quick and were attentive
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for letting us know how your experience has been - we appreciate your feedback!
- Phoebe at Unite Students
Antwort von Unite Students
Hey
Thanks for leaving feedback - we really appreciate you taking the time to share your experience with us!
-Phoebe at Unite Students
Customer service is very pleasant
Customer service is very pleasant, night service Noz has been a great help :)
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for taking the time to leave feedback. It’s so nice to hear that Noz was helpful - we’ll make sure they see your comments!
- Phoebe at Unite Students
staff is really kind and respond…
staff is really kind and respond quickly to problems
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for sharing your experience. We’re so pleased to hear that the team have made a positive impact on your time living with us.
Thank you!
- Phoebe at Unite Students
Antwort von Unite Students
Hey,
Thanks for leaving a review - it's great that you are having a good time living with us!
- Phoebe at Unite Student
the rooms are spacious and comfortable
the rooms are spacious and comfortable, quite affordable as well. there’s always something going on :)
23. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hey,
Thanks for leaving feedback - we really appreciate you taking the time to share your experience with us 😊
- Phoebe at Unite Students
Nice Accom with good and modern…
Nice Accom with good and modern facilities that suit my life style. I feel protected anytime I am within my acccom as they have got nice door security, CCTV around all corners and nice security guards to protect us and our privacy
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hi
Thanks for sharing your experience living with us. It’s great to know you’ve felt comfortable, safe and at home here.
We really appreciate your kind feedback!
- Phoebe at Unite Students
Good facilities and lovely staff
Good facilities and lovely staff
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Unite Students
Hello
Thank you for leaving a review. We're pleased that your experience with us has been a positive one.
Thanks for taking the time to share!
- Phoebe at Unite Students
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