Katy was excellent with me over email, she was very quick to respond, found the products I needed and kept me up to date through the process. Highly recommended
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thanks Hassan. Expert and patient advice pre sale. The LED strip looks fantastic installed in the media wall.
Really good customer service, which is rare these days. There was a delivery issue for our order, which UltraLEDs fixed immediately by sending a second parcel, and collecting the first free of charge.... Mehr ansehen
Unternehmen hat geantwortet
Amazing LED’s. I’ve got the Neon RGB-W version, looks beautiful when turned. Build quality is very good and Ultra LED’s has all the required components plus many different options. Sales were really... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ultra LEDs boast over 15 years worth of experience in providing the best quality LED lights around.
Kontaktinformationen
Southfield Industrial Estate, Praed Road, Trafford Park, M17 1SJ, Manchester, Vereinigtes Königreich
- 01615079249
- enquiries@ultraleds.co.uk
- www.ultraleds.co.uk
4.7
Hervorragend
252 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful Thomas on the chat
Very helpful Thomas on the chat. Helped me to sort out what I needed for my kitchen project, which is ongoing so I will definitely be ordering more lights from this company. Was really pleased with my pink neon tube light. Now I need to sort out my hardwired tube lights as well.
25. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your kind words! We're so glad to hear that Thomas was able to help you with your kitchen project and that you're happy with your neon tube light. It sounds like your project is coming along great! We’ll be here to assist with your lights in the future, so any other projects or issues just let us know. Looking forward to working with you again!
Always helpful and know their stuff
Always helpful and know their stuff
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for the positive feedback Alex! We’re glad to hear that you’ve had great experiences with our team. We pride ourselves on always being here to help. If you ever need assistance in the future, don’t hesitate to reach out!
Campervan slat ceiling led track
Needed some led track to fit between the slats on our camper van ceiling . This does the job perfectly and the diffuser gives it a really professional look. Spoke to Tom on the phone and he promptly sent me an invoice . Paid at lunchtime on a Tuesday and it was with me at 8.30am Wednesday. Excellent service. Highly recommended company.
25. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your fantastic review! We’re so happy to hear that the LED track worked perfectly for your install. It’s also great to know that Tom provided quick and efficient service. We truly appreciate your recommendation and are glad we could deliver such a smooth experience. If you need anything else, don’t hesitate to reach out—happy travels with your camper van!
Great customer service and attention to detail.
Great customer service and attention to detail.
Great range of high quality products and knowledgeable staff. Always my first company to contact when I’m looking for outdoor lighting.
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your wonderful feedback! We’re thrilled to hear that our customer service, attention to detail, and product range have made us your go-to company for outdoor lighting, hopefully we can become your go-to for indoor lighting too. It’s always a pleasure to assist, and we look forward to helping you with your future projects!
Thank you to Thomas
Thank you to Thomas for his patience in helping me find the correct channeling for a led installation idea I had. I placed my order today and look forward to seeing them when they arrive.
Fantastic customer service live online chat.
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for the kind words! We're so glad to hear that Thomas was able to assist you patiently and help you find the right channeling for your LED installation. We hope your order arrives soon and meets your expectations. If you need any further help, don’t hesitate to reach out—our team is always here for you!
Quick response with the detail I needed
Quick response with the detail I needed
28. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for the positive feedback and 5 star review Michael! We're glad we could provide the details you needed quickly. If you have any more questions or need further assistance, feel free to reach out—we’re always happy to help!
lovely customer service
26. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you so much! We're thrilled to hear that you had a great experience with our team. If you need anything else, don't hesitate to reach out. We’re always here to help!
Great customer service and patients…
Great customer service and patients whilst answering all of my questions! 👍🏼
20. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for the great review! We’re thrilled to hear that our team was able to patiently answer all your questions. Providing excellent customer service is our priority, and we’re always here to help with anything else you need!
Problem with the delivery sorted without fuss…
There was a problem with the delivery address (my fault) and Fedex returned it to them. They immediately sent out a replacement with no fuss.
21. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for sharing your experience Simon! We’re glad we could quickly sort out the issue with the delivery and get a replacement sent to you without any hassle. We always aim to make things right for our customers. If you need anything else, feel free to reach out—happy to help anytime!
I had some questions regarding products…
I had some questions regarding products and spoke to Thomas H on the chat bot. He was very helpful in answering all my questions and then when I had a problem with the ordering due to something being out of stock. He then sorted the problem via email and emailed me a quote to accept and pay.
19. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for the great feedback Terry! We’re so glad Thomas was able to assist you with all your product questions and resolve the issue with the out-of-stock item quickly and efficiently. We’re always here to make sure your experience goes smoothly. If you need anything else, don’t hesitate to reach out—we’re happy to help!
Great customer support
Great customer support. Easy to get hold of, and knowledgeable people who understand the product to talk with. Easy to get your project up and running.
17. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your kind words and 5 star review Duncan! We’re so happy to hear that our customer support team was easy to reach and able to provide you with the knowledge and assistance you needed to get your project up and running. If you ever need help with further projects, we’re always here!
Ultra led supervisors were brilliant
Ultra led supervisors were brilliant. DPD didn't drop parcel to the correct address
I contacted ultra led team who immediately sent out a replacement and kept on contact
1. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your fantastic feedback! We’re so glad to hear that our team was able to quickly resolve the issue with the delivery and keep you updated throughout the process. We’re always here to ensure everything goes smoothly for you. If you need anything else, don’t hesitate to reach out!
Brilliant Service
Currently having a new extension built and I knew the type of lighting I wanted but unsure exactly what I needed. I contacted Ultra LEDs a few times to ask for advice.
Thomas got back to my straight away with the items I needed. First of all I was pointed to the right LED plaster-in profile which was perfect and delivered in no time.
Next I needed the LED strip, and due to the long length needed I was really unsure which to buy so there would be no drop-off in light. I thought I knew but just contact Thomas again and he knew exactly what I needed and let me know what I needed to do soldering wise on the corners.
I will definitely be using Ultra LEDs for my next project outside.
12. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your wonderful review and positive feedback! We’re so happy to hear that Thomas was able to guide you through your lighting choices and help ensure everything was perfect for your new extension. It’s great to know that the advice on the LED strip and soldering was useful! We truly appreciate your trust in us, and we look forward to helping with your next project—inside or outside! Don’t hesitate to reach out if you need anything else.
Absolute fantastic customer service
Absolute fantastic customer service. I ordered wrong profiles and they were fantastic in providing advice and correcting my order. Great company!
12. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your kind words! We’re so glad we could assist you in correcting your order and provide the advice you needed. Delivering great customer service is our priority, and we’re thrilled to hear you had such a positive experience. If you ever need anything else, we’re here to help!
Great customer service
I spoke to Thomas from ultra LEDs who was really helpful. He provided well considered options which were laid out clearly so I could understand and included a recommendation as well. High quality customer service. Thank you
12. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your fantastic feedback! We’re so glad Thomas was able to provide helpful and clear options for you. It’s great to hear you had such a positive experience with our support team. We truly appreciate your kind words and look forward to assisting you again in the future!
Excellent servuce
12. Februar 2025
Bewertung ohne vorherige Einladung
Antwort von Ultra LEDs
Thank you for your feedback Mike! We’re so glad to hear you had an excellent experience. If you need anything else, don’t hesitate to reach out—we’re always here to help!
Missing parcel
Stop using FedEx as a delivery company.Dont order from this company because you never get your order
24. Januar 2025
Bewertung ohne vorherige Einladung
I ordered a 5m COB LED strip and…
I ordered a 5m COB LED strip and dimmable driver. Product was great and the delivery was super quick. Would use again.
4. Januar 2025
Bewertung ohne vorherige Einladung
Highly recommended, knowledgeable staff and great products
Great company to deal with if you are looking for any bespoke LED lighting solutions. I found all their staff friendly, patient and knowledgeable. The Tagra LED sheets were a new product but worked really well for backlighting a backsplash area. Would highly recommend and use their services again in future.
13. Dezember 2024
Bewertung ohne vorherige Einladung
Staff are always super helpful
Staff are always super helpful, full of product knowledge and happy to help when coming up with solutions to problems.
17. Dezember 2024
Bewertung ohne vorherige Einladung
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