uCertify Bewertungen 

We have always received fantastic, prompt, and helpful service from our rep Deepak Kushwaha in every interaction. He is very considerate of our students and always responds right away to any questions or concerns we may have. Customer support at uCertify is among the very best. The certification resources we use have also been high quality and students who have utilized the training from uCertify courses have all passed their industry certifications. I appreciate all the hard work from everyone at uCertify to help our students be successful in IT!

The labs have a 50% chance of saying I did not complete the objective even when I follow the entire process it illustrates step by step. The "ai tutor" is zero help and provides absolutely nothing to the experience. When contacting the customer service team I only get the same number of limited responses and it feels like those are ai generated responses and they only tell me to email them when I call to try and get better service. It feels like there is no options for help. Help from real people would be really nice.

Siddhant Mehta in the chat was way more efficient than creating a ticket, I waited a while for the ticket, but my problem was fixed very quickly this way.

Sidd was very helpful, give this young man a Raise guys!

I had trouble getting my certificates shared onto LinkedIn and Madhu was very helpful and patient. He guided me through the whole process.

Madhu Pal (Sidd) helped me today. I explained my issue (i accidentally assigned an acess code to the wrong email, and my college wasn't letting me log in). Sidd was able to, within 3 minutes or so, identify my problem and fix this for me. This is the second time I reached out about this issue, the first time wasn't resolved but Sidd got this done instantly. Thank you Sidd!

Patient and helpful, she was understanding and quick.

Using the chat I was able to receive quick, easy help. I had to use it multiple times to work out little issues and I always received the help I needed.

Madhu was super concise, prompt, and very efficient. I am always worried about how chats will go, but Madhu was truly wonderful!

Sidd was very helpful with getting my account issues resolved

Responded quickly, understood what the problem was and fixed it in minutes.

Sidd was great and helpful also very fast! Thank you!

Great Service always! Madhu Pal is very efficient in sorting out the issues in a very short time.

Very helpful and knowledgeable. Fixed the issue I was having very quickly.

They were so helpful and efficient. Even for a simple issue that I made, they took their time to make sure it was resolved.

Madhu Pal was patient and worked to solve the issue.

If I could do less than 1 star, I would. The support is terrible and is a huge language barrier. I have not been able to move past the first few modules because of terrible support. They have said they will not refund my money. Stay away from uCertify.

The system is extremely unstable. The results of labs and completion percentage are often missing. You have to redo it again and again. Otherwise you have to provide evidences to customer service that you've finished before.

THIEVES. Absolute worst learning platform I’ve ever experienced, DO NOT accept a course with them. They provided absolutely no support or guidance throughout the course period, taking weeks and even months to reply to emails. At the end of the period they refused to give me an extension as I failed to complete the course due to THEIR lack of support. They deny your access to the course and you do not get what you paid for. Save your money or go with another company.

Worst functioning learning platform I have ever used and overcharged multiple classmates without allowing them to access customer service