Having purchased two different TV ottoman beds over the last couple of years, I can honestly say what excellent customer service and support I've received. Especially Rob, who called me straight... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We bought the Hampton Bed, and wow the quality is amazing! Although we had a few issues with our delivery, this shouldn’t reflect on the company because it wasn’t their fault! The customer service has... Mehr ansehen
Unternehmen hat geantwortet
Highly recommed tv beds. Family run business that actually care 💯. Brilliant quality beds cant fault them. Would definitely order from here again
Unternehmen hat geantwortet
Over the moon with my bed such good quality an rally lovely people help any way Thay can would definitely recommend them to friends an family
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Buy from the UK’s Original TV Bed Company – with 0% Finance Available Discover the largest selection of luxury TV beds in the UK at unbeatable prices. Enjoy free delivery, with professional installation and next-day options available. Upgrade your sleep and entertainment experience with our exclusive TruSound™ audio technology, premium mattresses from Nest & Sealy, and bundle options featuring the latest 4K TVs. As the UK’s biggest stockist of TV beds, we guarantee comfort, quality and exceptional value — so you can relax and enjoy the perfect night’s sleep.
Vom Unternehmen geschrieben
Kontaktinformationen
18 Winchester Rd, WA11 9XQ, Haydock, Vereinigtes Königreich
- 01942 718471
- sales@tvbed.co.uk
- www.tvbed.co.uk
4.6
Hervorragend
1477 Bewertungen
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Hat 86 % seiner negativen Bewertungen beantwortet
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Absolutely amazing bed
Absolutely amazing bed, great service and installation. Follow up service was outstanding too
19. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your review.
We're delighted to hear that you're loving your new bed and that you had a great experience with both our installation and follow-up service. We really appreciate you taking the time to share your feedback, and we hope you enjoy many comfortable nights ahead. If there's ever anything else we can help with, please don't hesitate to get in touch.
Great TV bed
Great TV bed! Delivered on time and bed exactly as photo and description.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're so pleased to hear you're happy with your TV bed and that it arrived on time exactly as described.
We really appreciate your kind words and your support. We hope you enjoy your new bed for many years to come!
Recieved my tv bed last year and…
Recieved my tv bed last year and honestly it is a decent bed !! The tv i wanted to mount to it was too big so got a smaller tv and is sound ! When ive had enough of watching tv or ive woken up and cant find the remote I press the down button on mine or the wifes side of the bed and it lowers and turns off 👌🏻... was delivered and built with care and efficiency the lads really knocked it all together in a few mins 👌🏻 overall great service and havnt had to get in touch with customer service regarding the bed in anyway shape or form... they contacted me a while ago to say i have cover on it and is everything ok... to which I replied with all is great, thanks again
21. August 2025
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you're still loving your TV bed after a year and that it's been working perfectly for you. It's great to know the delivery and installation went smoothly and that our team took good care of everything.
Thank you again for your support and recommendation. We really appreciate it and hope you continue to enjoy your TV bed for many years to come!
Received our TV bed today
Received our TV bed today , cannot fault it what so ever came exactly as described , quality is absolutely brilliant and the service is outstanding! Would recommend this company to anyone! Thank you so much.
8. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you're so happy with your new TV bed and that it met your expectations. It's fantastic to know you were pleased with both the quality and the service.
Thank you for choosing us, and we hope you enjoy your new bed for many years to come!
Fantastic Bed & Overall Service
I'm extremely pleased with my TV bed. The quality is brilliant – it's sturdy, stylish, and feels very well made. The TV mechanism works perfectly and adds a real touch of luxury to the bedroom.
The delivery was spot on as well. Everything arrived on time, the team was professional, and the whole process was smooth from start to finish.
Overall, fantastic value for money and excellent service. I would highly recommend this company to anyone looking for a high-quality TV bed.
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you're extremely pleased with your TV bed. It's great to know that you're happy with the quality, design, and sturdiness of the bed, and that the TV mechanism is working perfectly and adding that extra touch of luxury to your bedroom.
We're also pleased that your delivery experience was a positive one and that everything arrived on time. We work hard to ensure the process runs as smoothly as possible, so it's wonderful to hear that reflected in your experience.
We hope you enjoy your TV bed for many years to come!
Top company
Top company. Bed is well made and comfy. Delivery was tracked live also . Definitely recommend
1. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you're pleased with your new bed and found it to be well made and comfortable. It's also great to know that the live delivery tracking helped make the delivery process smooth and convenient.
We hope you enjoy your new TV bed for many years to come!
Top product
Great product, easy instructions and good communication. Wide selection of different items available with even the more basic still being very good.
Great value for money.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you found the instructions easy to follow and that our communication met your expectations throughout the process.
Providing excellent value for money without compromising on quality is something we work very hard to achieve, so it's fantastic to hear that reflected in your experience.
Thank you again for choosing us and for taking the time to share your feedback. We hope you enjoy your new TV bed for many years to come!
Fast delivery
Fast delivery, no faults or reasons to call so don’t know about customer service, but what I can say is they called me months after having the bed to see if there is anything wrong with it and still no faults but I would really recommend, 10/10
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your review.
We're delighted to hear that your bed was delivered quickly and that you've experienced no faults since receiving it. While we're pleased you haven't needed to contact our customer service team for any issues, we're glad our follow-up call helped demonstrate that we genuinely care about our customers long after delivery.
Thank you for your recommendation and for awarding us 10/10, it really means a lot to our team.
Brilliant company and we love our tv…
Brilliant company and we love our tv beds such great quality and the service through it was excellent
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your review.
We're thrilled to hear that you love your TV beds and that you're pleased with the quality. It's also wonderful to know that you found the service excellent throughout your experience with us.
We hope you enjoy them for many years to come, and if we can ever help with anything in the future, please don't hesitate to get in touch.
We ordered a cream super king TV bed…
We ordered a cream super king TV bed after hunting online for a couple of weeks! Trying to find a tv bed that was nice, good quality and reasonably priced was proving difficult! We took the plunge upon reading good reviews, and so glad we did!
The delivery was smooth and the guys were so polite and helpful. The bed was easy enough to put together and its beautiful and brilliant quality! My mum has just ordered the same bed after seeing ours, we would 100% recommend!
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your review.
We're delighted to hear that your search for the perfect TV bed led you to us and that you are so pleased with your new TV Bed. It's fantastic to know that the delivery went smoothly, our team made a positive impression, and that you found the bed both easy to assemble and of excellent quality.
Thank you again for choosing us and for taking the time to share your experience. We hope you enjoy your TV bed for many years to come.
Feeling scammed and frustrated
Feeling scammed and frustrated
Ordered the Arla Ottoman Bed
Delivery arrived a week after ordered, which was good however all the screws and the instruction manual was missing
Rang the team yesterday who were apologetic and said they will send out the screws and instruction manual for the next day.
Screws arrived the next day and instruction manual is still missing.
Rang the team again, who said they will email the manual over in the next 10minutes. 30mins later nothing received and they reported there was an internet issue. Its now been hours later in the day and now they aren't even answering the phone.
Might change this if I ever get a manual or get to build my bed but tempted to claim a refund now because this is getting ridiculous, I've had to take time off work to build this bed and now I'm left with the parts to a bed but no idea how to build it and no assistance. Ridiculous way to treat customers especially when hard earned money has been spent on purchasing the bed
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
We are sorry to read your review and appreciate how frustrating this situation has been for you.
However, we do feel it is important to clarify that you have not been scammed. You have received the bed you ordered, and as soon as the missing parts were reported to us, we took immediate action to resolve the issue.
The bolts and instruction manual should have been included with the bed, and we are currently investigating this with our manufacturer to understand how this occurred.
You first reported the issue yesterday at 2:20pm. Replacement bolts were dispatched the same day and delivered to you by 9:23am this morning. We believe this demonstrates that we acted as quickly as possible to rectify the problem.
Regarding the instructions, we explained during our phone call today that we did not have a physical copy available to send with the replacement bolts. Instead, we arranged to send the instructions electronically via WhatsApp. Unfortunately, we experienced a technical issue which prevented the message from sending initially. The PDF instruction manual was subsequently delivered to you via WhatsApp at 2:13pm this afternoon.
We completely understand that this has been inconvenient, particularly given that you had set aside time to assemble your new bed. We sincerely apologise for that frustration. However, we do not feel that a 1-star review fairly reflects how the situation has been handled. Whilst mistakes can occasionally occur, what matters is how a company responds when they do. From the moment the issue was reported, we responded promptly, communicated with you throughout, and took action as quickly as we possibly could to resolve it.
We hope you are now able to complete the assembly of your bed and enjoy your purchase. If you require any further assistance, please do not hesitate to contact us.
Such a good company
Such a good company , I got a bed from the a year ago , moving house and needed the instructions to dismantle and assemble the bed properly, message and was given them no problem and so quick at resolving , no issue is too small for them would highly recommend
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your review.
We're delighted to hear that you had such a positive experience with us, even a year after purchasing your bed. We always aim to provide the same level of support long after delivery, so it's great to know we were able to quickly provide the instructions you needed for your house move.
Thank you for your recommendation and for choosing us. We hope everything goes smoothly with your move and that you continue to enjoy your TV bed for many years to come.
Couldn't of done enough spent ages on…
Couldn't of done enough spent ages on the phone setting my bed up and get the control to sync. Even did a video call to make it easier. Thank you again 👍
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted we were able to help and get everything up and running for you. We know how frustrating technical issues can be, so we're always happy to spend the time needed to get things sorted, whether that's over the phone or by video call.
Thank you for your patience throughout the process, and we're pleased we were able to get the bed and controls working correctly in the end.
Enjoy your new TV bed, and if you ever need anything in the future, we're only a phone call away!
Having ordered a bed a few years ago I…
Having ordered a bed a few years ago I can say it was fab purchase! Bed = very sturdy, well built fabric frame well constructed and has stood the test of time and three moves! Company = extremely helpful, aftercare service too!
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you're still enjoying your TV Bed several years later. It's fantastic to know that the quality, durability, and construction have stood the test of time, even through three house moves!
We're also pleased that our team and aftercare service have been able to support you along the way.
Thank you again for taking the time to share your experience. Your recommendation means a great deal to us.
Great bed and high quality mattress
Great bed and high quality mattress, very happy with purchase. And easy payment plans as well.
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you're pleased with your new bed and the quality of the mattress. It's also great to know that our payment plan options helped make your purchase more convenient.
We really appreciate you taking the time to share your experience and hope you enjoy your TV Bed for many years to come.
STILL NO RESOLUTION!!…
Beyond disappointing service from order to NON delivery.
I live in Scotland- first delivery : wrong headboard, no tv and no second bed. Very disappointed.
Next delivery promised today - bed , headboard & tv I installation.
Today - took a day off work, no contact, no delivery. Do not buy from this company
UPDATE - it is now 20th July and Despite assurances from the TV bed company, I have still not received the correct headboard for my bed. Original order was made on 20/5/26. They blame their fufillment centre and delivery team. I did not order from either of these companies and the delivery team have been excellent. In fact they are the only people to contact me to inform that headboard is not yet available.
TV beds have a policy of “ no compensation “. I didn’t ask for this, I correctly asked for the cost of the headboard to be refunded but they refused and offered a “goodwill measure “ of an increased warranty!!
I’m glad people have had good experiences but please be aware if you have an issue with this company, you will experience the worst possible customer service. The owner has only contacted me once when I left initial review, no calls or emails since then unless I have sent enquiry first.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
We're very sorry to hear about your experience and completely understand your frustration.
Unfortunately, your deliveries were affected by a loading error at our warehouse, which resulted in the incorrect items being dispatched. We appreciate how disappointing this was, particularly given your location in Scotland and the inconvenience caused.
We sincerely apologise for the lack of communication from our delivery company and for the fact that you took time off work unnecessarily.
This is not the level of service we aim to provide, and we are currently working with you directly to resolve the situation as quickly as possible. We value every customer and regret that we have fallen short on this occasion.
Following our telephone coversation bringing this to our attention, we are grateful to have the opportunity to restore your confidence in us.
Absolutely love our new bed
Absolutely love our new bed. Only issue we had was that the headboard wing arrived damaged which was disappointing (we think this was during transport on the delivery side) after reading the reviews I was concerned that we’d be waiting a while for a new part however they communicated with us promptly and we had a new piece arrive in 1 working day. Would recommend.
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that you absolutely love your new bed. We're very sorry that the headboard wing arrived damaged, but we're pleased we were able to resolve the issue quickly and get a replacement part to you within one working day.
We really appreciate your patience and understanding, and we're grateful that you took the time to highlight the service you received. Enjoy your new bed, and thank you again for your recommendation!
had five beds in total from these…
had five beds in total from these guys...in moving lost all the bolts, they helped me out...lost remote, they helped me. Great company, great eds and everyone who stays wants one! will definately come back when i get new room built for another one!
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your continued support and for taking the time to leave a review.
Having purchased five beds from us is an incredible compliment in itself, and we're delighted to hear that we've been able to help whenever you've needed us. Whether it's replacement bolts after a move or a new remote, our team is always happy to assist.
It's also great to hear that your guests love the beds too, there's no better recommendation than people wanting one for themselves after seeing yours!
We truly appreciate your loyalty and look forward to helping you choose your next TV Bed when your new room is complete.
Thanks again for being such a valued customer.
Purchased an Atom II Ottoman Storage…
Purchased an Atom II Ottoman Storage TV Bed in Grey after doing a lot of research and decided to go with tvbed and was not disappointed. From beginning to end the service was first class they kept in touch and delivered this high quality bed that we absolutely love it’s perfect! Will def only be using this company again in future.
15. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you so much for your review.
We're delighted to hear that after doing your research, you chose us and that we lived up to your expectations. The Atom II TV Bed is a fantastic choice, and it's wonderful to know that you're pleased with both the quality of the bed and the service you received throughout the process.
Thank you again for your support. We hope you enjoy your new TV Bed for many years to come, and we look forward to helping you again in the future.
I had a great experience with my new…
I had a great experience with my new bed. There were no issues upon arrival, and the delivery was prompt. The assembly team was quick and did a great job installing the bed to my satisfaction. My son loves his new bed, and I would definitely recommend TV beds to others.
8. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von TV Bed
Thank you for your review.
We're delighted to hear that everything went smoothly from delivery through to installation. Our delivery and assembly teams work hard to provide a hassle-free experience, so it's great to know they met your expectations.
Most importantly, we're thrilled that your son loves his new TV Bed! There's nothing better than hearing how much our customers are enjoying their purchase.
Thank you for choosing us and for recommending us to others. We truly appreciate your support and hope you enjoy the bed for many years to come.
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