Do NOT recommend this company at all. Poor Customer Care & Expensive Policy, with strategic holes in coverage. Would not cover being without my Luggage for 3 days despite loss of earnings. Reason... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very competitive because it offers hardware breakdowns, something that the competition fails to provide, for protecting a MacBook Pro in this instance. The same goes for my iPhone. Apple does not prov... Mehr ansehen
Unternehmen hat geantwortet
I purchased travel insurance for a trip back in July via Trusted Insurances.The trip was supposed to be a sort of celebration since my husband recovered from heart surgery, we were returning to the p... Mehr ansehen
I felt trusted insurances went above and beyond to help me. Kevin offered to call me on the date I needed to buy my insurance, so that the payment would go through on the correct day. They're always h... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Trusted Insurances is part of Taurus Insurance Services Ltd, a leading provider of lifestyle insurance solutions that has been operating in the UK for over 17 Years. In 2019 we provided protection to over one million devices and as a technology led insurance business we are fiercely passionate about providing quality products and fantastic service.
Trusted Insurances
Vom Unternehmen geschrieben
- Insurance you can depend on
- All of us rely on our devices, such as mobile phones, tablets and laptops, in our everyday lives. So if they breakdown, or are lost or stolen, the need to quickly repair or replace these expensive pieces of tech means it's a good idea to have comprehensive gadget insurance cover, from a provider you can trust, who can quickly get the issue sorted with the minimum of hassle. Trusted Gadget Insurance has been designed with this in mind. We have created a selection of policies tailored to suit people's ever changing lifestyles with different levels of cover, fair and simple terms along with a high quality service, at a price far cheaper than many other insurance providers.
- Bundle & SAVE
- Protect all of your gadgets and your families' too, either individually or under one family bundle policy with Trusted Insurances. For one simple monthly premium you can protect up to 10 devices against Theft, Loss and Damage whether at home, work, study or even on holiday.
Kontaktinformationen
Vereinigtes Königreich
- 0207 183 6082
- gadget.sales@trustedinsurances.com
- www.trustedinsurances.com
3.1
Akzeptabel
690 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very simple process and the response…
Very simple process and the response from Jennifer was pretty instant and super helpful. Great Job!
26. April 2023
Antwort von Trusted Insurances
We appreciate your 5-Star customer feedback Carrie.
We understand the importance of good customer service and how this impacts our customers.
So, we are delighted to receive your positive review.
We will pass on your kind comments to Jennifer.
Thank you and welcome on board!
The Trusted Insurance Team.
Terrible claims service.
Terrible claims service.
I submitted a mobile phone insurance claim yesterday and have heard nothing.
I just called their helpline to be told they could do nothing for at least 2 days at which point they will review it and possibly start the repair process. Couldn't even tell me if they had everything they needed for the claim or the timeline for repair once they have everything.
Ridiculous for mobile insurance when you need fast and efficient replacements. I would advice sticking with bank or phone company insurance which replace/repair within 24 hours!
17. April 2023
Bewertung ohne vorherige Einladung
Antwort von Trusted Insurances
Dear Richard,
Thank you for providing your details.
We are sorry to hear that your experience has not been a positive one.
However, our records show that your claim has been acknowledged today and email correspondence has been issued to you by the Claims Team.
We advise 48 business hours for review of all new claims, correspondence and documentation.
Thank you for your patience and understanding.
The Trusted Insurances Team.
Katie was extremely professional and…
Katie was extremely professional and helpful with all my queries and I was able to make informed decisions on the service available.
11. April 2023
Antwort von Trusted Insurances
Thank you for taking the time to let us know of your positive customer experience.
We understand the importance of good customer service and how this impacts our customers.
So, we are delighted to hear of the professional and helpful service you received from Katie.
We will pass on your kind comments to her.
Welcome on board!
The Trusted Insurances Team.
Mobile insurance
I compared insurers and chose this company as it had all the requirements I was looking for as well as some added extras. Also, it was easy to set up online.
3. April 2023
Antwort von Trusted Insurances
Thank you for sharing your experience with us.
We are pleased you found the level of cover suitable for your needs and that the process was so streamline.
We are delighted to welcome you on board!
The Trusted Insurances Team.
No hassle and easy to complete 👌
21. März 2023
Antwort von Trusted Insurances
We are pleased to hear you received excellent service and you found it easy to cover your gadgets.
Thanks,
The Trusted Insurances Team
Fast & efficient service
Received a quick, reasonable & acceptable quote, which was processed efficiently immediately by a helpful agent.
All completed within 10 minutes.
21. März 2023
Antwort von Trusted Insurances
Thank you for taking the time to share your positive experience with us Lorraine.
We understand the importance of good customer service and how this impacts our customers.
So, we are delighted to learn of the professional service you received from a member of the team.
We will pass on your comments to the representative.
Thank you and welcome on board!
The Trusted Insurances Team.
Quick and easy to complete forms online
20. März 2023
Antwort von Trusted Insurances
Thank you for letting us know of your positive sing-up journey Mrs. Thouless.
We are delighted to know that you found the process so streamline.
Welcome on board!
The Trusted Insurances Team.
excellent customer service
11. März 2023
Antwort von Trusted Insurances
Thanks for taking the time to share your positive customer experience with us Stephen.
We are delighted to welcome you on board!
The Trusted Insurances Team.
brilliant and reliable
13. März 2023
Antwort von Trusted Insurances
Thank you for providing us with your feedback. We are pleased to hear that you found our process straight forward and affordable.
We are happy to have you as part of our Trusted Insurances family!
Thanks,
The Trusted insurances team!
Antwort von Trusted Insurances
Thank you for your great review and kind comments Benny.
We are pleased to hear of your pleasant experience and that you would be happy to recommend us.
The Trusted Insurances Team.
Read the smaller print, it pays off !!
Straight forward and really easy to use website.
They were not the cheapest, however, they had things in their smaller print (which wasn't written in their main write up about what they offered) which covered everything i needed covering.
See - it does pay to read the smaller print in the document breakdown !!!
1. März 2023
Antwort von Trusted Insurances
Thank you for taking the time to detail your positive experience.
We are pleased to hear that you found the process of purchasing your policy so streamline.
We appreciate your feedback and that you are happy with the level of cover in place for your gadget(s).
We are delighted to welcome you on board!
The Trusted Insurances Team.
Quick online purchasing
Quick online purchasing, great value for money. Site quick and easy to navigate.
22. Februar 2023
Antwort von Trusted Insurances
Thank you for taking time to share your positive experience Sammi.
We are pleased to hear of your streamline user journey, and that you are happy with the level cover in place and the cost of your premium.
We are delighted to welcome you on board!
The Trusted Insurances Team.
Clarity and peace of mind.
Clarity of information. Smooth payment process. Ease of comparison between overall costs and monthly payments.
No long winded reading through huge amounts of information. A well designed user experience.
16. Februar 2023
Antwort von Trusted Insurances
We appreciate you taking the time to share your positive and detailed review Graham.
We are delighted that you found the user journey so streamline and transparent.
Thank you and welcome on board!
The Trusted Insurances Team.
Great service.
15. Februar 2023
Antwort von Trusted Insurances
Thank you for informing us of the great service you received Matthew.
We are delighted to welcome you on board!
The Trusted Insurances Team.
I enquired on line yesterday and was…
I enquired on line yesterday and was sent a reminder email today outlining the policy which was very helpful and the online form was very easy to complete.
12. Februar 2023
Antwort von Trusted Insurances
Thank you for your 5-Star review Clive.
We appreciate you taking the time to share your positive renewal experience.
Your customer and loyalty is greatly welcomed.
The Trusted Insurances Team.
This is a great experienced for me
This is a great experienced for me, where I had a fully covered insurance of my phone which gives me the confidence of using it and in any causes of above mentioned on the the policy will be recovered.
Bravo to the company.
6. Februar 2023
Antwort von Trusted Insurances
We appreciate you taking the time to detail your positive customer experience Karamo.
It's great to know that the level of cover in place for your gadget(s) meets your personal requirements and offers you peace of mind.
Thank you and welcome on board!
The Trusted Insurances Team.
Antwort von Trusted Insurances
Thank you for letting us know of your positive experience Paul.
We are pleased you found the user journey so streamline.
Welcome on board!
The Trusted Insurances Team.
Great prompt customer service
16. Januar 2023
Antwort von Trusted Insurances
Thank you for taking the time to share your 5-Star review.
We are pleased you found the service so streamline.
We are delighted to welcome you on board!
The Switched On Insurance Team.
Great gadget insurance
Have been insuring my tech with trusted insurances for a few years now and when i unfortunately had to make a claim it couldn't have been easier.
9. Januar 2023
Antwort von Trusted Insurances
Thank you for sharing your positive claims experience with Michael.
We are delighted to receive your 5-Star feedback and to hear that your claim journey was so streamline.
We appreciate your customs.
The Trusted Insurances Team.
Jean-Paul was more than helpful and…
Jean-Paul was more than helpful and informative from onset of the call. Nothing was too much trouble. All good so far.
29. Dezember 2022
Antwort von Trusted Insurances
Thank you for sharing your positive experience with us Marianne.
We understand the importance of good customer service and the impact this has on our customers. So, we are delighted to learn of the service you received from Jean-Paul.
We will pass on your kind comments to him in person.
Welcome on board!
The Trusted Insurances Team.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.