Trunk Logistics Bewertungen 1’187

TrustScore 5 von 5

4.8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Lenny, Catalin, Jay, Dan and Si worked tirelessly with care and diligence to help us move all our house and garage and workshop and garden shed contents. They went well beyond our expectations and all... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It's been an absolute pleasure working with Trunk Logistics. Right from our first call to picking up the shipment and getting our shipment at the destination safely, they have been extremely professio... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Friendly, reliable and incredibly professional. We were lucky enough to have Big Dan, Aaron and Chris on the team for our relocation from Hertfordshire to Swansea. They made what could have been a str... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Huge thanks to Trunk Logistics and the fabulous Big Dan and Mike,you made my move so much easier.Third time I have used this company,highly recommend Trunk Logistics for making a stressful experience... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugsunternehmen
  2. Umzugs- und Lagerservice
  3. Mietlagerräume
  4. Lagerraum

Vom Unternehmen geschrieben

Focused on providing smarter moving and storage solutions, we are here for you every step of the way. With over 25 years experience of the removal industry, we not only have the knowledge but the passion to ensure your move goes as smoothly and as stress free as possible. As well as removals, we have a thriving storage section that covers two sites.


Kontaktinformationen

4.8

Hervorragend

TrustScore 5 von 5

1187 Bewertungen

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Bewertet mit 5 von 5 Sternen

Highly professional customer care all…

Highly professional customer care all the way from booking to removals. Friendly team and good price. Would highly recommend!

21. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you for your kind review and for choosing Trunk Logistics Ltd for your removal Natalie. We’re really pleased to hear that you received highly professional customer care from the initial booking right through to moving day.

Providing a friendly, reliable and competitively priced removals service is something we take great pride in, so it’s great to know our team delivered that experience for you. Your recommendation means a lot to us and helps others looking for a professional removal company move with confidence.

Thank you again for trusting Trunk Logistics Ltd with your move — we’d be delighted to help again in the future. 🚛📦

Bewertet mit 5 von 5 Sternen

Professional and speedy service

Professional and speedy service. All items were well protected. Both Lee and Dean were great.

2. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you for your great feedback and for choosing Trunk Logistics Ltd for your removal Eva. We’re delighted to hear that you found our service both professional and speedy, and that all of your belongings were well protected throughout the move.

Lee and Dean will be especially pleased to receive your kind words. Taking care of customers’ items with the correct packing, handling and attention to detail is a key part of the reliable removals service we aim to deliver on every job.

Thank you again for your recommendation. We really appreciate you trusting Trunk Logistics Ltd with your move and would be happy to help again in the future. 🚛📦

Bewertet mit 5 von 5 Sternen

Professional, efficient and lovely movers

Kayne, Brad and Luke did our move for us. They were polite and extremely helpful. They took excellent care while loading and unloading in our new property. We have rented a house for a year and will need to go back next January. I hope to get the same team. During the move we also had an issue with room on the vehicle, this was resolved quickly and professionally by head office. Highly recommended

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you very much for your kind review Lucy and for choosing Trunk Logistics Ltd for your removal from Potters Bar to Radlett. We’re really pleased to hear that your move went smoothly and that you had such a positive experience with our team.

Kayne, Brad and Luke take great pride in delivering a professional, careful and efficient house removal service, so it’s fantastic to know they looked after your belongings so well during both loading and unloading at your new property. We’re also glad our head office team were able to resolve the vehicle space issue quickly and professionally — clear communication and fast solutions are essential parts of a successful move.

It’s lovely to hear that you’d like the same team when you move again next January. We’d be delighted to help when the time comes and will do our best to accommodate that request.

Thank you again for your recommendation. We really appreciate your trust in Trunk Logistics Ltd, and we’re proud to have supported your move. 🚚📦

Bewertet mit 5 von 5 Sternen

Highly recommended team - brilliant

From first communication, the whole team were friendly, informative, efficient and professional. Holly & Pat were very friendly, supportive, explained everything clearly,& were prompt in replying, if I had a query.
Richard was brilliant with the online viewing of what needed moving, and was thorough, diligent and efficient, as well as warm and supportive. He gave lots of great advice about packing.
The moving team, Matt, Catalin & Archie were brilliant. They worked very hard, moving lots of stuff, were very efficient and had great communication. The 2nd day which was the actual move was a long day, but they remained hard working,effective, patient and with good humour throughout. They managed to get large pieces of furniture through some tight squeezes!
I Highly recommend this company.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re absolutely delighted to hear how positive your experience was with Trunk Logistics Ltd.

From the very first enquiry, our office team aim to make the process clear, responsive and stress-free, so it’s great to know their communication and support made a real difference. We’re also pleased that the virtual survey was helpful and informative; providing clear advice and accurate planning is a key part of delivering a smooth long-distance removal.

A huge thank you as well for recognising the hard work of our removals team. Long days and challenging access are all part of the job, and we’re proud that the team maintained their efficiency, care, patience and good humour throughout your move.

Your recommendation means a great deal to us. Thank you for choosing Trunk Logistics Ltd for your professional long-distance removals from London to Lancashire – we wish you every happiness in your new home. 🚛📦

Bewertet mit 1 von 5 Sternen

Unprofessional

Unprofessional, rude, and lacks basic customer service
I had a very disappointing experience with Trunk Logistics. The staff were extremely rude and demonstrated zero customer-centricity. Instead of focusing on a solution, they spent their time criticizing other removal companies—a desperate tactic that reflects poorly on their own business ethics.
They use high-pressure sales tactics and defensive, rude communication rather than actually working with the client. Moving is about more than just 'lifting and shifting'; it’s about trust and service, both of which are missing here. I strongly advise staying away if you value a stress-free experience.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thanks for leaving your review. We’re sorry to hear that you feel unhappy with your experience.

We never intended to come across as rude, and it’s disappointing to hear that this is how our communication was taken. Our follow-up message the day after sending your quote was simply to see if you had any questions - a single message isn’t a high-pressure sales tactic, just standard practice.

You asked for a 30% reduction on the quote, which we couldn’t realistically offer. To try and help, we instead offered a 15% discount as a goodwill gesture, which we felt was a fair middle ground.

We don’t spend time criticising other removal companies, and we take pride in running our business in a fair and honest way. Moving house is stressful, and we always aim to make it as smooth as possible, even when we can’t meet everyone’s budget.

We wish you all the best with your move and in your new home.

Bewertet mit 5 von 5 Sternen

Moving house with 28 years of…

Moving house with 28 years of collections, was pretty daunting to be fair, but the minute 3 vans pulled up outside the house and we met the movers, we knew everything would be ok!
The sheer pace they worked at, was amazing to see, and in just over 3 hours, a pack house of boxes was empty, as was the garden and the 130kg concrete statue, all packed neatly in the vans!

We we got to the new house, they unloaded in quick time, put everything where we asked them to, navigating the extremely tight and steep staircase to the upstairs of the house, all whilst laughing and joking with us about where all this stuff was now going to go, as we were meant to be down sizing 🤣
A massive thank you to Luke, Luca, Dan and Catilin for making what could have been an extremely stressful day, just go so smoothly!

Will be recommending Trunk logistics to everyone that moves house going forward, as the service we received was top class!

14. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a detailed and positive review Ben. We’re absolutely delighted to hear that your house removal with Trunk Logistics Ltd went so smoothly, especially with a move of that scale and sentimental value built up over 28 years.

Our team takes great pride in delivering a professional, efficient, and stress-free removal service, and it’s fantastic to know that the arrival of the three vans and our experienced movers immediately put you at ease. The team will be thrilled to hear your feedback about their pace, care, and positive attitude—from safely loading a full house, garden items, and a 130kg concrete statue, to expertly unloading and positioning everything exactly where you wanted it, even with tight spaces and steep staircases.

Making large and potentially daunting house moves feel organised, smooth, and even enjoyable is exactly what we aim for with every home removal we carry out. Thank you for recommending Trunk Logistics Ltd—your kind words mean a great deal to us, and we’d be more than happy to help again with any future removals or logistics services.

Bewertet mit 5 von 5 Sternen

Highly recommend this company

Highly recommend this company, Amin & Michael were very professional and worked very hard to get the job done to perfection and in good time. Nothing was too much trouble and they were happy to go the extra mile, very happy, thanks guys.

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you very much for your fantastic review Deborah! We’re delighted to hear that you were so happy with your removal service with Trunk Logistics Ltd.

Amin and Michael take great pride in delivering professional, efficient, and reliable removals, and it’s wonderful to know their hard work, attention to detail, and willingness to go the extra mile made your move smooth and stress-free. Providing a high-quality service, completing jobs on time, and ensuring our customers are completely satisfied are always our top priorities.

Thank you for choosing Trunk Logistics Ltd for your removal and for taking the time to highly recommend us. We truly appreciate your support and would be more than happy to help again with any future house removals, office moves, or logistics services.

Bewertet mit 5 von 5 Sternen

Despite the atrocious weather

Despite the atrocious weather, Matt Wayne Brad & James did a great job of moving us 100miles, keeping our spirits up and stress levels down.
Remarkably they limited the mess in both properties and water getting to the boxes. Fantastic feat!

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a fantastic review Simon. We really appreciate it.

Despite the extremely challenging weather conditions, our removal team were proud to deliver a smooth, stress-free 100-mile house removal for you. At Trunk Logistics Ltd, we pride ourselves on providing a professional, reliable removals service, and it’s great to hear that the team kept spirits high while protecting your belongings and both properties from the elements.

Limiting mess, preventing water damage, and ensuring your items arrived safely are all part of the high standards we aim to deliver on every home removal, whether local or long-distance. Your feedback highlights exactly what we strive for: careful handling, positive attitude, and exceptional customer care — even in atrocious weather!

Thank you again for choosing Trunk Logistics Ltd for your move. We wish you all the very best in your new home and would be happy to help with any future removals or logistics needs.

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish

Fantastic service from start to finish.
Our team, Amin, Michael, Dan, Archie and Jack were to a man friendly, polite and incredibly respectful of our possessions and property. They remained calm and relaxed while getting stuck in and getting the job done. I’d highly recommend using Trunk. They didn’t provide the cheapest quote but delivered outstanding service, worth every penny.

6. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a detailed and positive review Matt. We’re delighted to hear that your London to Brighton removal was a great experience from start to finish.

Amin, Michael, Dan, Archie and Jack will be especially pleased to know their friendly, professional and respectful approach made a real difference. At Trunk Logistics, we pride ourselves on delivering a calm, efficient and reliable removals service, ensuring our customers’ belongings and property are handled with the utmost care throughout the move.

While we may not always be the cheapest option, we’re proud to consistently deliver a high-quality, professional removal service that offers real value for money. Thank you again for choosing Trunk Logistics for your move from London to Brighton and for your strong recommendation. We wish you all the very best in your new home.

Bewertet mit 1 von 5 Sternen

Expensive items missing for 1.5 months

The worst experience moving. Boxes came damaged, expensive items missing. The UK representatives are refusing to do anything to hurry up the Spain handlers they work with. The Spanish delivery depo is holding the items, waiting for someone else to have a delivery to my city instead of just delivering the items to me.
It has been 1.5 months. What kind of condition will my items come in?

13. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

We’re very sorry for the frustration this delay has caused and completely understand your concerns Stan.

Your items have been located safely at our Spanish partner depot and are not missing. The delay is due to a lack of recent deliveries scheduled in your area, which is some distance from the depot. To ensure your belongings are transported safely, delivery is being arranged alongside the next confirmed job in your area.

Both our UK and Spanish teams have been in regular contact with you to keep you informed, and we will notify you immediately once delivery can be scheduled. We truly appreciate your patience and apologise again for the inconvenience caused.

Bewertet mit 5 von 5 Sternen

Excellent from start to finish!

From the first phone call, to the packing service and then the move everyone at Trunk logistics was fantastic. They were friendly, polite and helpful during what could have been a very stressful time. Special mention to Dan, Conor, Armando and Stan who were superb. On the day of the move they were amazing… efficient, friendly and polite. Nothing was too much trouble and the speed and care with which they packed up and moved our 4 bedroom house was brilliant. A true testament to their brilliant professionalism and skills. Thank you so much to all at Trunk you guys really are very very good at what you do!

7. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for such a wonderful review Alice. We’re delighted to hear that your experience with Trunk Logistics was positive from the very first phone call right through to moving day.

Moving a four-bedroom house can certainly be stressful, so it’s great to know the team helped make the process smooth and reassuring.

Thank you again for your kind words and trust in Trunk Logistics. It really means a lot to the whole team, and we’re so pleased we could help make your move a success.

Bewertet mit 5 von 5 Sternen

Really great experience

The team stepped in at the last minute to help us move after our original company let us down. The team were really great and cleared the house so quickly with great skill and care. I am so grateful for everything they were able to do on the day and would absolutely recommend them.

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for your kind words Adam. We’re really pleased we were able to step in and help at such short notice, especially after such a stressful situation.

It’s great to hear the team were able to clear the house quickly while still taking care with your belongings — that’s exactly what we aim for. Your gratitude and recommendation truly mean a lot to us.

Thank you again for choosing Trunk Logistics, and we’re glad we could make a difficult day that bit easier for you.

Bewertet mit 5 von 5 Sternen

Absolutely outstanding service from…

Absolutely outstanding service from Trunk Logistics. The team worked unbelievably hard packing a full five bedroom house over two days, including the garage and garden, all prepared for shipment to Portugal. The pace, organisation, and care throughout were exceptional.
Lenny, Lee, Kieran, Jake and Grant were all top class. Polite, calm, and incredibly efficient, even with the scale of the job. Nothing was rushed, everything was carefully packed, and the energy never dropped.
A huge credit to a superb company. I would not hesitate to recommend Trunk Logistics and would use them again without question.

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a fantastic review Colin. We’re absolutely delighted to hear how pleased you were with the service and with the team’s hard work on such a large and complex move.

Packing a full five-bedroom house, garage, and garden for an international shipment is no small task, so your comments about the pace, organisation, and care really mean a lot to us. The team will be really happy to hear your kind words — they take great pride in doing the job properly, and it’s wonderful to see that recognised.

Bewertet mit 5 von 5 Sternen

Moving Home

On 30 October Connor, Simon, Bart & Kayne assisted with my house move.
They arrived early and quickly got to work in moving the contents of my home into their vans.
As part of the service I had arranged for the fragile pack for glassware, kitchenware and precious items and these were wrapped and packed efficiently and with no breakages.
And upon arrival at my new home they quickly unloaded their vans and put the furniture and boxes in the rooms as indicated.
They also went back to my old home and collected a couple of white goods that I stored in my neighbour’s shed as initially there was no room left in the vans!
As such I would highly recommend Trunk Logistics as from the initial visit to gauge what I needed, their reassuring support when confirming the moving date at exchange (as it changed a couple of times due to requests within the chain) to the moment everything was unloaded their professionalism and service was outstanding.

30. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a detailed and thoughtful review Tracy. We’re delighted to hear that the team made your move run smoothly and that the fragile packing service met your expectations with everything arriving safely.

We’re also really pleased we could help with the additional collection from your neighbour’s shed and adapt as things changed around exchange dates — we know how stressful that part of the process can be.

Your recommendation means a great deal to the whole team. On behalf of everyone at Trunk Logistics, thank you for trusting us with your move, and we wish you all the very best in your new home.

Bewertet mit 5 von 5 Sternen

1 bed flat move

Kai, Jake and Amin were superb. Couldn’t have asked for a better service. Will 100% use again!

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you for the great feedback! We’re so pleased to hear Kai, Jake and Amin delivered such a great service. They’ll really appreciate the shout-out. We’d be delighted to help again in the future — thanks for choosing Trunk Logistics!

Bewertet mit 5 von 5 Sternen

I highly recommend Trunk Logistics

I highly recommend Trunk Logistics, the team was incredibly kind and attentive, going above and beyond during my recent move. They stayed later than planned without complaint, handling my unexpected amount of belongings with care and professionalism. Their positive attitudes turned what could have been an even more stressful day into a smooth experience. If you want movers who truly care and go the extra mile, Trunk Logistics is the way to go! Thank you Kai and team for such a great service!

4. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for such a thoughtful review Sara. We’re really pleased to hear the team went above and beyond to make your move as smooth and stress-free as possible. Kai and the team will be delighted to hear your kind words, and we truly appreciate you recognising their care and professionalism. Thank you for choosing Trunk Logistics and for the lovely recommendation — all the very best in your new home!

Bewertet mit 5 von 5 Sternen

Moving

The staff in the office were very helpful and understanding with what we wanted moved.

The movers on the day were polite and very careful with the goods.

Overall a great service .

9. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you for your kind review Stephen. We’re really pleased to hear the office team were helpful and understanding, and that the movers took great care of your belongings on the day. We appreciate you choosing Trunk and are glad you were happy with the overall service.

Bewertet mit 5 von 5 Sternen

Trunk were fantastic from start to…

Trunk were fantastic from start to finish. The most attention to detail for the quote, flexible when my completion changed. The packing service was worth every penny and on moving day the team were brilliant, efficient, accommodating, and nothing was too much trouble. Would highly recommend

16. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you very much for the fantastic feedback Jo. We’re so pleased to hear you were happy with the service from start to finish, from the detailed quote through to moving day. It’s great to know the packing service made a real difference and that the team were efficient and accommodating throughout. We really appreciate the recommendation and wish you all the best in your new home.

Bewertet mit 5 von 5 Sternen

Brilliant, professional service.

We found Trunk online and they made the whole process from start to finish so easy. Cannot find any faults. We had all our boxes and wrapping delivered to us in plenty of time before completion. Matt, Paul and Dan got our removals onto the vans very quickly (and we had a lot of boxes). Our completion went through very quickly on the day and by the time we got to our new house they were already there. Brilliant team and no damage to anything. Thought the day would be stressful but they made it easy for us. Would recommend them to anyone.

12. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear the whole process felt easy from start to finish, especially on what can be a stressful day. Matt, Paul and Dan will be delighted to hear your kind words, and it’s great to know everything ran smoothly and arrived safely. We truly appreciate the recommendation and wish you all the best in your new home!

Bewertet mit 5 von 5 Sternen

A smooth move with Matt and Kane

Matt and Kane worked so quickly and efficiently! They arrived well in time at both properties and worked so methodically, handling our things with care. Overall for us it was a competitive price and worth going with Trunk Logistics.

22. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Trunk Logistics

Thank you so much for the kind review! We’re really glad to hear Matt and Kayne took great care of your move and kept everything running smoothly and on time. We appreciate you choosing Trunk Logistics and are happy to know you felt the service was worth it. Wishing you all the best in your new place, and we’d be glad to help again in the future!

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