Trooli Bewertungen 

I have just joined Trooli thanks to the assistance if ITU who explained the process well and was very pleasant to deal with.

Great service from erica p all explained very well

Itu was very friendly and helpful, answered all questions I had about the signing up process and was very knowledgeable and the whole process was quick and easy.

Nikheil has been a great support. I was guided very clearly by him as I sought to determine whether Trooli would meet my needs. During our conversation Nik said he would ring me back at a specific time and he kept to his word. The process for leaving BT and joining Trooli was carefully explained and the monthly offer for the basic service was excellent. I would have no hesitation in recommending the company.

Iptu was really informative & helped me (at my pace) through the process. So far, as an imminent Trooli customer, I am happy

Shaun and John were great, they left the house tidy, everything was neat and explained to me. They even let my daughter supervise operations!

Quick response to emails and requested call back. Mikyle was very informative and efficient

Excellent service, great connection and the staff are very helpful. Erica Pillay is a credit to trooli.

Xola was very professional and explained everything in a very clear way. Excellent telephone manners as well.

The experience we have had with this company Trooli
has been exceptional. We feel we must mention the help we have received from Nadeem who has been exceptional with the process of changing our Internet Provider

Good customer service from Bel to set up our account and ensure a smooth switch from our current provider.

Lovely friendly staff and very helpful thoughout the process

Xola was Fantastic, very helpful! great service provider. Looking forward to my install.

The staff are always friendly and helpful, everything is explained well, the guys that did the survey were pleasant and helpful, installation in a weeks time.

Just signed up to Trooli with a very friendly chap named Bel who helped me through the whole process.
A complete explanation of the process with all question ask confidentiality, such a pleasure dealing with a real human who knew what there company could offer with clear time lines and costs . I would certainly recommend them .
Thank you Bel

So far so good. Not yet a customer but the sales experience with Mikyle Moorgasen has been brilliant.

Called when said he would, emailed promptly and outperformed my expectations

Atm everything is been good

Well, this is a review on the order stage only, and when moving from Cuckoo where we had a bad experience with the technical support

Xola, was extremely helpful and answered all my questions for us to move to Tooli. We now wait to see whether the installation matches the customer service and the pre agreement on the cabling route and install dates.

I've been with Trooli over 5 years now and generally the service and download speed has been good, apart from a couple of issues over the years.
The renewal process was slightly annoying as they'd phoned me to offer me a deal when my contract was due to renew. I was unable to talk on the phone at the time, so they stated they'd send the details of the renewal on an email
Unfortunately, the email took to me to the renewal page on the Trooli website, which would only offer me my current package, at £5 more than my current subscription.
This meant I had to then phone customer service in order to try and get the deal they offered me and of course this meant sitting in a queue for 15 mins before anyone answered but I suppose that's par for the course with any company these days (but our calls are important to them 😄).
Anyway, Amanda, who I spoke to eventually, was very helpful and provided me with the deal I was offered previously.
All in all my broadband service has been very reliable over the years, which is why I've continued with them.

Lovely customer service from Erica setting up my broadband, very helpful professional and polite