Staff were very nice when there was a slight delay with my teng tools torque wrench.....maybe they should have said listen here's a voucher or a discount for your next order or a small freebie, but on... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Solid service with plenty of notification e-mails telling me the delivery was on its way. Took a week to arrive but that was within the timeframe. For the exceptionally low price I paid, it was worth... Mehr ansehen
I ordered a pair of Rothenberger pipe benders. They took 11 days to arrive and when they did they had damage to the paint finish and the guides were missing which were due to the couriers mishandling... Mehr ansehen
Having paid for next day delivery we anticipated the package/s to arrive within 48/60 hours. One item was sent by one courier and arrived within that timescale. The other item (ordered at the s... Mehr ansehen
Unternehmensdetails
- Werkzeuggroßhandel
- auch in
- Baumaschinen- und Zubehörfachhandel
- Geschäft für Schutz- und Arbeitskleidung
- Heimwerkermarkt
- Klempnerbedarf
- Werkzeuggeschäft
Vom Unternehmen geschrieben
At Trade Counter Direct, we pride ourselves on being your go-to destination for top-quality tools and accessories. Based in Devon, we offer an extensive range of products from top brands, catering to both professionals and DIY enthusiasts across the UK. Our commitment to competitive prices, excellent customer service and fast delivery ensures that you have the right tools, right when you need them. Experience the convenience of shopping with a reliable and knowledgeable team dedicated to meeting your needs.
Kontaktinformationen
Yalberton Industrial Estate, TQ4 7QR, Paignton, Vereinigtes Königreich
- 01803666630
- sales@tradecounterdirect.com
- www.tradecounterdirect.com
3.9
Gut
1365 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Trade Counter Direct - TCD
Hi Grace,
Thank you for the 5-star review! We’re really pleased to hear you found the ordering system easy to use, delivery time good, and that your item arrived just as expected.
We appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Antwort von Trade Counter Direct - TCD
Hi Eileen,
Thank you for the fantastic 5-star review! We’re delighted to hear your first order went smoothly, with fast service, a great price, and everything handled efficiently.
We really appreciate your trust as a first-time customer and look forward to serving you again.
— The Select Trade Brands Team
Quaity product delivered promptly
4. September 2025
Antwort von Trade Counter Direct - TCD
Hi Audrey,
Thank you for the wonderful 5-star review! We’re really pleased to hear you were happy with the quality of your purchase and that it was delivered promptly.
We appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Very pleased with the item purchased…
Very pleased with the item purchased also it was delivered very quickly.
4. September 2025
Antwort von Trade Counter Direct - TCD
Hi there,
Thank you for the 5-star review! We’re really pleased to hear you were happy with your purchase and that it arrived so quickly.
We appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
I have received a wrong product. Disappointed
I have received a wrong product. Electric Meter replacement door. 40x 60cm. but it came smaller In size, In order for me get the right one I have to pay postage fee £8 something to get refund or exchange. Product was £24.99. It not worth the hassle.
3. September 2025
Antwort von Trade Counter Direct - TCD
Hi Janak,
We’re sorry to hear about your disappointment with the size of the replacement door. We understand how frustrating it is when an item doesn’t meet expectations.
Just to clarify, we only apply a return postage fee in cases where the wrong size has been ordered by mistake. If the item supplied is incorrect due to our error, we would of course cover the cost of return or exchange.
Please contact us directly at Select Trade Brands Support support@selecttradebrands.com
with your order details so we can review this fully and resolve it for you. We’d like to make sure you receive the correct size without unnecessary hassle.
Thank you for your feedback — it helps us improve clarity and ensure a better experience in future.
— The Select Trade Brands Team
Good communication and technical…
Good communication and technical understanding of the conversation
1. September 2025
Antwort von Trade Counter Direct - TCD
Hi Vinny,
Thank you for the 5-star review! We’re really pleased to hear you were happy with both our communication and the technical understanding shown during your order.
We truly appreciate your feedback and look forward to helping again in the future.
— The Select Trade Brands Team
Great service all round
Great service all round. Good price, fast delivery, thank you.
22. August 2025
Antwort von Trade Counter Direct - TCD
Hi Lloyd,
Thank you for the fantastic 5-star review! We’re really pleased to hear you were happy with the price, the fast delivery, and the overall service.
We truly appreciate your support and look forward to serving you again in the future.
— The Select Trade Brands Team
Antwort von Trade Counter Direct - TCD
Hi Mr. Barry,
Thank you for the 5-star review! We’re really pleased to hear your chisels arrived exactly as described and well packaged.
We appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Exceptional serviceI couldn't believe how quickly my items…
I couldn't believe how quickly my items arrived. Easy to order too.
29. August 2025
Antwort von Trade Counter Direct - TCD
Hi Susan,
Thank you for the brilliant 5-star review! We’re so pleased to hear your items arrived so quickly and that the ordering process was simple.
We really appreciate your feedback and look forward to helping again whenever you need us.
— The Select Trade Brands Team
Antwort von Trade Counter Direct - TCD
Hi DMS,
Thank you for the 5-star review! We’re delighted to hear you were happy with the service.
We really appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Best price and honest delivery times
22. August 2025
Antwort von Trade Counter Direct - TCD
Hi Martyn,
Thank you for the fantastic 5-star review! We’re really pleased you were happy with the price and that our delivery times were clear and accurate.
We appreciate your trust and look forward to serving you again in the future.
— The Select Trade Brands Team
Antwort von Trade Counter Direct - TCD
Hi Suellen,
Thank you for the brilliant 5-star review! We’re so pleased you found it easy to get in touch with us and that your order was delivered quickly.
We really appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Great service
Great website, easy to navigate and find what I wanted. Competitive pricing and speedy delivery.
21. August 2025
Antwort von Trade Counter Direct - TCD
Hi Mr. Dore,
Thank you for the fantastic 5-star review! We’re delighted to hear you found our website easy to use, our prices competitive, and that your order arrived quickly.
We really appreciate your feedback and look forward to helping again in the future.
— The Select Trade Brands Team
Antwort von Trade Counter Direct - TCD
Hi Jacquie,
Thank you for the 5-star review! We’re so glad you were happy with the price and the quick delivery.
We really appreciate your support and look forward to helping again soon.
— The Select Trade Brands Team
First time using excellent company from…
First time using excellent company from start to finish will be using again thanks
20. August 2025
Antwort von Trade Counter Direct - TCD
Hi Sam,
Thanks for the fantastic 5-star review! We’re delighted your first experience with us was such a good one, from start to finish.
We really appreciate your trust and look forward to helping again when you next need us.
— The Select Trade Brands Team
Well packaged and delivered on time.
18. August 2025
Antwort von Trade Counter Direct - TCD
Hi Mr. Irvine,
Thank you for the 5-star review! We’re really pleased to hear your order arrived on time and was well packaged.
We appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Product was cheaper than anywhere else…
Product was cheaper than anywhere else and shipping was free.
Items arrived in good time and in good condition.
18. August 2025
Antwort von Trade Counter Direct - TCD
Hi NBB,
Thank you for the fantastic 5-star review! We’re delighted to hear you found the product at the best price, enjoyed free shipping, and that everything arrived quickly and in great condition.
We really appreciate your feedback and look forward to serving you again in the future.
— The Select Trade Brands Team
Item arrived quickly and safely and was…
Item arrived quickly and safely and was a perfect fit
11. August 2025
Antwort von Trade Counter Direct - TCD
Hi Ali,
Thank you for the fantastic 5-star review! We’re delighted to hear your item arrived quickly, safely, and was a perfect fit.
We really appreciate your support and look forward to helping again in the future.
— The Select Trade Brands Team
Ordered parts for my strimmer
Ordered parts for my strimmer,
Competitive prices and didn’t have to wait too long
11. August 2025
Antwort von Trade Counter Direct - TCD
Hi Louise,
Thank you for the 5-star review! We’re really pleased to hear you found our prices competitive and that your strimmer parts arrived without too much waiting.
We appreciate your support and look forward to helping again whenever you need us.
— The Select Trade Brands Team
Took far to long for delivery.
15. August 2025
Antwort von Trade Counter Direct - TCD
Hi Antony,
Thank you for your feedback. We’re really sorry your delivery took longer than expected — we understand how frustrating delays can be.
We’re reviewing our dispatch and courier processes to improve delivery speed and keep customers better updated in future. Your comments are genuinely helpful in highlighting where we need to do better.
We appreciate your patience and support, and we hope to provide a smoother experience next time.
— The Select Trade Brands Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.