Called to explain, no power from panels to batteries, advised it will be passed up to engineers. 7 days later 2nd call, same problem, this time reply in 2 days, advised someone will be in touch with a... Mehr ansehen

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Had a new Inverter, Multi-Foil Loft Insulation and a Voltage Optimiser fitted. The service was quick and the fitters were very professional. It was all explained well. They cleaned up after themselves... Mehr ansehen
Unternehmen hat geantwortet
I have been waiting since late July for the problem with my system to be fixed Despite two visits the problem remains It appears to be a problem between the internet provider, Solar Edge and TGPart... Mehr ansehen
Unternehmen hat geantwortet
Team arrived about 3 hours late, apologising profusely. However, they quickly got on with the task and completed after about one and a half hours later. Equipment seems to be performing normally, so n... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.
Kontaktinformationen
56-58 Solutions House, Peregrine Road, IG6 3SZ, Hainault, Vereinigtes Königreich
- 0800 292 2929
- contactus@thinkgreenpartners.co.uk
- www.thinkgreenpartners.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 94 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Thank.you josh.and the lady in the office
Lots of help good and clear explantions very nice people and thank to them we are now toasty
Cannot fault the service
Cannot fault the service. Installation was on date and time as arranged; the installers did a good clean job and the pigeons are gone from under our panels! The app is very informative. Obviously, can’t comment yet on the efficiency or cost saving of the batteries as only installed 4 days ago

Antwort von Think Green Partners
Slow Customer Service. Efficient engineer
It took some time to get a response from Customer Services and I had to ring a second time, but once I got through they put me in touch with an engineer immediately who was very helpful.

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TGP engineer call this week
TGP engineer call this week. He found all was well except one of our solar panels was not performing to its max.
It is very reassuring that TGP are keeping an eye on things.

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Battery & EPS
Oakley & Alfie came to fit another battery & put in a double socket for EPS in the event of a blackout. They were very friendly helpful guys who even took some things out of my loft for me while they were up there. They worked quickly & were very tidy. I have only ever had a bad experience with fitters once & i have been dealing with TGP for several years. The office staff are always polite & friendly & try to sort problems out quickly.

Antwort von Think Green Partners
Beware of Bogus Solar Companies
I suspected the visit I received from a company purporting to act on behalf of a government agency was a scam. I did not let them sign me up for a £4,000 PV Regulator and they were very unhappy when I said I would carry out my own research, which I did with Think Green Partners, who upgraded my system earlier this year. On the phone, their Customer Services Agent was really helpful, explaining that many of their customers had been conned by similar companies and indeed some of them had paid to the bogus organisations. The Agent kindly checked my system from their end and all is OK. She was really helpful and provided an excellent Customer Service

Antwort von Think Green Partners
Battery installation
I was expecting the workmen coming at 9am as requested and they turned up early at 8:45am which I appreciated. They were efficient in installing the storage battery and respected my property.

Antwort von Think Green Partners
Great customer support
Great customer support and back end staff. The support from Hardeep, Amber and Josie has been top quality and I was very happy with their initial sales process as well. Great engagement and support in getting myself up and running with everything I needed. The only reason this isn’t a 5 is that the fitters have been a bit of a mixed experience - some excellent and professional, others more middling. But it all resulted in a product we were very happy with

Antwort von Think Green Partners
I have never had an honest answer from…
I have never had an honest answer from this company but have been palmed off with excuses. All so called technicians who attended our property have had no knowledge of how to fix any fault. We have been cheated by being provided with 2dud batteries at a cost of thousands. The batteries were taken away and only one returned which still does not work.
Talk about pray on the elderly.

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Good service
From their first contact I felt that I could trust them - having had a bad experience with a previous firm and they completed the required installation promptly.

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Ease of getting reset information

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Voltage regulator fitting
Phoned to explain running late but job completed quickly and efficiently explaining how it all worked

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On time, very good service from the boys
Came on time and fitted everything to my satisfaction

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Think green partners helped with my…
Think green partners helped with my solar when my company liquidated. Especially John he helped me with everything I needed over the phone

Antwort von Think Green Partners
I had a great experience with John
I had a great experience with John, the customer service was unmatched.

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Fast check and clean of solar panels
Harrison and Jake arrived early and cleaned and checked our solar panels in double quick time. They were polite but I was concerned that Jake was on the roof without any safety equipment.

Antwort von Think Green Partners
Everything is fine
1. TGP attended the appointment on time.
2. There was insufficient room for the batteries so TGP helped me reorganise my store room.
3. There was a complication logging in the new controllers but TGP loaded it for me.
4. The equipment is working excellently.

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Great team
All involved with the process were excellent.

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Instalation and phone messages
Great service and great cutesy manners, would recommend them to anyone.

Antwort von Think Green Partners
Wonderful company to deal with
Wonderful company to deal with, I ordered some batteries for my solar panels and booked an appointment to have them installed. To my horror I didn’t have enough money to pay for them. The company installed them and waited for me to get the funds. I’ve never experienced that before.

Antwort von Think Green Partners
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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