I have been waiting since late July for the problem with my system to be fixed Despite two visits the problem remains It appears to be a problem between the internet provider, Solar Edge and TGPart... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I have been waiting since late July for the problem with my system to be fixed Despite two visits the problem remains It appears to be a problem between the internet provider, Solar Edge and TGPart... Mehr ansehen
Unternehmen hat geantwortet
Had a new Inverter, Multi-Foil Loft Insulation and a Voltage Optimiser fitted. The service was quick and the fitters were very professional. It was all explained well. They cleaned up after themselves... Mehr ansehen
Unternehmen hat geantwortet
Team arrived about 3 hours late, apologising profusely. However, they quickly got on with the task and completed after about one and a half hours later. Equipment seems to be performing normally, so n... Mehr ansehen
Unternehmen hat geantwortet
you efffiently fitted a new inverter with minimum fuss. I was sad that missed nearly two month of generation as it was quite sunny. it is sad that I was the one who reported the fault and would have... Mehr ansehen
Unternehmen hat geantwortet
At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.
56-58 Solutions House, Peregrine Road, IG6 3SZ, Hainault, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I just received your receipt for a 6-way fuse board,
the work though not easy, was done with patience
and Professionalism.
As dayliight was fading and rain starting to fall the
cleaning of the roof panels was postponed, and I
was promised someone else would clean them very soon. I am still waiting.

Antwort von Think Green Partners
I also got a cold call from someone claiming to be from this company. Their number turned out to be withheld which is very suspicious. They claimed to be the successor to the firm which installed our solar panels over 10 years ago and that we were due for a refund of some sort from the guarantee. This seems an very unlikely story. They plan to come around to see us in a couple of days - I think this is a visit we shall refuse. I assume they want to tell us our panels need to be replaced and that they will be happy to sell us new ones!

Antwort von Think Green Partners
The day that the engineers arrived on site, they explained clearly what was going to happen, and the way that they conducted themselves was very professional. And when the work was completed, they even helped and explained how to set up the app on my phone, and before leaving making sure it was working. I am also very pleased with how the company contacted me, explaining everything clearing, and also listening to my requirements, and I can say that the whole process went very smoothly, and am happy with the whole set up.

Antwort von Think Green Partners
I have had solar panels for 12 years and nobody in this industry impressed me until Josh from Think Green Partners came along. His expertise and knowledge is immense and I was satisfied installing batteries to my panels was advantageous. In two days all work was done and paid for. Two young installers Harrison and Aron, competent and professional, thank you.
Highly recommended company.

Antwort von Think Green Partners
There are quite a few PV-Solar companies 'out there' - some OK, some incompetent, and some downright fraudulent. Think Green Partners (TGP) stands out as one that has been around for some time, is honest, genuine reliable and competent. It is a testament to the latter qualities that we (in Sandhurst, Berks) have had a number of phone calls from dishonest people purporting to work for TGP, but clearly do not, simply using TGP's good name. If you are considering installing or modifying PV-Solar facilities I would recommend TGP.

Antwort von Think Green Partners
I had a battery fitted by this company, the process was not as smooth as I hoped, but the company dealt with all my concerns and it is all sorted now. A good company to deal with

Antwort von Think Green Partners
The person visiting today was extremely arrogant as to a point of rudeness. He lied about his "right to touch" equipment, for example, he claimed that you had installed a battery that was only installed last week!
I am reporting the incident to organisations that you claim membership (Trading Standards".

Antwort von Think Green Partners
Two very enthusiastic technicians who quickly analysed the problems and will return tomorrow to fix them.

Antwort von Think Green Partners
Unsolicited phone call that had the telephone number concealed as 'Withheld'!
Female caller who had partial information, but not complete, and was unaware that my PV installation (by a different firm) had been fully operational for many months!
No idea what was the purpose of the call but if it was intended as in any way a 'sales' call then it is illegal to hide the phone number!
Really helpful. Preet is great on the phone and gets things sorted....
Solar sorted
Thermodynamics fixed and works well
Good stuff - keep it up :-)
ps do I get a discount on my battery now? :-)

Antwort von Think Green Partners
Salesmen do not make it clear to customers that think green partners is actually anything to do with global green partners limited. The fact that the company says this on their website the salespeople should be transparent at the time as the customer is not looking at a website but talking face to face with a company representative. Think Green Partners limited is a dormant company which is owned and registered by the same directors at the same address as Global Green Partners limited .
Why the smoke screen. ?
The salesman claimed that there was a significant fault on the system that required the 90 year old customer to pay £4000 so that it could be repaired and the money needed to be paid immediately.
No documentation was left providing any details of the fault , the salesman would not leave the property until the customer got very angry and distressed and finally got them to leave . ( no pressure sales then)
The system has now been checked by an independent company who have confirmed there are no faults present.
Matter has been reported to Trading Standards for further investigation.
Further Update .
Think Green Partners have 2 entries as non registered companies both with the same telephone number and the same as Global Green Partners limited. The think green Partners are recorded at 2 different address and have different reference numbers NLK15952997 and NLK15418396 one is recorded as maximum risk and has a CCJ against it . Clearly the same people are responsible for all.
Also Checked accreditations , they show NICEIC certified but on checking the NICEIC site non of these companies are found in the search as NICEIC certified.
Also checked MCS with the same result.

Antwort von Think Green Partners
Cold call, all went well to start with. Agreed to the price and paid in full. Monies taken immediately. Date set for new unit and panel clean. Three scruffy young lads turn up in a dirty white van with a large penis graffiti on the back, no company ID, no uniforms, no personal ID, no paperwork. I suggested the van needed a clean, much giggling, graffiti wiped off by one lad's sleeve, more giggling, so I cancelled. Not prepared to have these individuals working on my property. Turns out, 2 were work experience, not employed by the company, therefore not insured for work or damage to my property or themselves. Told them to leave. More graffiti drawn, boobs this time. My husband received a very rude, aggressive phone call from the 'boss', so bad he had to tell him to shut up, otherwise he would hang up. Whilst on the call, he witnessed the new graffiti being drawn.In a later conversation, it was suggested the graffiti might have been done whilst they were parked on the earlier job, no way, one giggling boy pointed to another and said 'he did it'.
We had paid in full on the 22.10.24, cancelled on 28.10.24 finally received refund on 15.11.24. They did not even fulfil their own terms and conditions. We have lived in this house since 1977, obviously over the years spent thousand maintaining and improving it. This has been the worst experience we have ever had.
Got a cold call from TGP regarding a storage battery for my solar set up,guy turned up (really nice fellow mark b )
Got down to price as i know what i wanted and then he rung his boss up to see what he could do with price etc and his boss then tells him and myself the batteries wont be in untill maybe Jan/feb next year...I felt sorry for mark as he did not know and should of been told before setting out to come to me
Jeez what a waste of time,why send a man round to sell something thats not going to be in stock for 3 months...not happy at all.
His boss would not give me a price,when i offered to pay on the price on todays value to secure a battery when they do get back on the shevles,but would not agree...not a good way to premote your company.

Antwort von Think Green Partners
Received a cold call today and when I asked where insurance for the system was held, they told me I was a time waster and hung up. Caller had difficulty explaining what MCS was as they say they are registered with MCS. So I did a search on MCS Web Site and could not find Think Green Partners. They also say they are NICEIC Approved Contractor but Think Green Partners did not come up in a search. I am just curious why?
Caveat Emptor comes to mind.
For further information.
Think Green Partners is a Trading Name and published Dormant Accounts with Companies House 23rd August 2024 - Most interesting.
NICEIC and MCS are registered to the company name Global Green Partners. TGP Web site says Global Green Partners trading as Think Green Partners in the small print. So do NICEIC and MCS apply to Think Green Partners or just Global Green Partners? Who is design, installation and warranty insurance with? I am sure all will become clear but it is very confusing for a customer doing due diligence before placing an order?

Antwort von Think Green Partners
The phone was answered almost instantly, a bloody good start I am sure you would agree! Amber, the lady that answered my call, LISTENED! anothe rarety! She quickly looked into my queerie (eh)! and put everything on the right footing. friendly advice and efficiency. What else do we wish for!

Antwort von Think Green Partners
Came to install emergency switch off box. No issues

Antwort von Think Green Partners
Presently surprised by my experience. Keep up the hard work.

Antwort von Think Green Partners
I recently had a fantastic experience with Think Green Partners for my solar panel installation. From the initial consultation to the final setup, their team was incredibly professional and knowledgeable. They guided me through the entire process, answering all my questions and tailoring the system to my needs. The installation was seamless, and they completed it ahead of schedule. Since going solar, my energy bills have significantly dropped, and I feel great about contributing to a greener planet. I highly recommend Think Green Partners for anyone considering solar energy!

Antwort von Think Green Partners
I was cold called regarding my solar PV system. The topic was inverter warranty. I told them that it was out of warranty but they still wanted to visit. They inspected the generation meter and the inverter. They told me that the inverter was under sized. It definitely is not. They asked why I was exporting so much power and that I should be using it to save money. I said that I was happy to export what i didn't need because it contributed to reducing gas burn and carbon reduction in the national grid. They told me that this was incorrect. They are absolutely wrong on this point. Their general line of questioning was abrasive and as I argued with them they be came abusive. I asked them to Leave. they said that people like me made them sick!!
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