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Think Green Partners Bewertungen 

246
•
TrustScore 4 von 5

3.9

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I have been waiting since late July for the problem with my system to be fixed Despite two visits the problem remains It appears to be a problem between the internet provider, Solar Edge and TGPart... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a new Inverter, Multi-Foil Loft Insulation and a Voltage Optimiser fitted. The service was quick and the fitters were very professional. It was all explained well. They cleaned up after themselves... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Team arrived about 3 hours late, apologising profusely. However, they quickly got on with the task and completed after about one and a half hours later. Equipment seems to be performing normally, so n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

you efffiently fitted a new inverter with minimum fuss. I was sad that missed nearly two month of generation as it was quite sunny. it is sad that I was the one who reported the fault and would have... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Solarenergieunternehmen
  2. auch in
  3. Energieanlagen und -lösungen
  4. Reparaturservice
  5. Wärmeenergie-Unternehmen

Vom Unternehmen geschrieben

At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

246 Bewertungen

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3.9

Alle Bewertungen

(246)

71 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

When will this happen

I just received your receipt for a 6-way fuse board,
the work though not easy, was done with patience
and Professionalism.
As dayliight was fading and rain starting to fall the
cleaning of the roof panels was postponed, and I
was promised someone else would clean them very soon. I am still waiting.

10. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Think Green Partners

Thank you for your feedback

Bewertet mit 1 von 5 Sternen

I also got a cold call from them

I also got a cold call from someone claiming to be from this company. Their number turned out to be withheld which is very suspicious. They claimed to be the successor to the firm which installed our solar panels over 10 years ago and that we were due for a refund of some sort from the guarantee. This seems an very unlikely story. They plan to come around to see us in a couple of days - I think this is a visit we shall refuse. I assume they want to tell us our panels need to be replaced and that they will be happy to sell us new ones!

31. März 2025
Bewertung ohne vorherige Einladung
Think Green Partners-Logo

Antwort von Think Green Partners

Thank you for bringing this to our attention. We completely understand why you would be cautious if you received an unexpected call from someone claiming to represent our company, particularly where the number was withheld and the caller was discussing a refund or guarantee.
We would like to reassure you that Think Green Partners does not make unsolicited cold calls telling customers that they are due a refund under a previous installer’s guarantee. We would also never expect a customer to proceed with a visit if they were uncomfortable or unsure who they were dealing with.
As you have mentioned that your solar installation was carried out over 10 years ago, we would also advise customers to be particularly careful about anyone claiming to be the “successor” to their original installer without providing clear and verifiable information.
If you believe the call was genuinely made by someone representing Think Green Partners, we would be happy to look into this for you. Please contact us directly using the details on our official website rather than relying on the contact details provided during an unsolicited call.
Your concerns are completely understandable, and we would always encourage customers to verify who they are dealing with before agreeing to any visit or work at their property.

Bewertet mit 5 von 5 Sternen

The day that the engineers arrived on…

The day that the engineers arrived on site, they explained clearly what was going to happen, and the way that they conducted themselves was very professional. And when the work was completed, they even helped and explained how to set up the app on my phone, and before leaving making sure it was working. I am also very pleased with how the company contacted me, explaining everything clearing, and also listening to my requirements, and I can say that the whole process went very smoothly, and am happy with the whole set up.

5. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Think Green Partners

Thank you for your feedback

Bewertet mit 5 von 5 Sternen

Think Green Partners

I have had solar panels for 12 years and nobody in this industry impressed me until Josh from Think Green Partners came along. His expertise and knowledge is immense and I was satisfied installing batteries to my panels was advantageous. In two days all work was done and paid for. Two young installers Harrison and Aron, competent and professional, thank you.
Highly recommended company.

19. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Think Green Partners

Thank you for your feedback

Bewertet mit 5 von 5 Sternen

There are quite a few PV-Solar…

There are quite a few PV-Solar companies 'out there' - some OK, some incompetent, and some downright fraudulent. Think Green Partners (TGP) stands out as one that has been around for some time, is honest, genuine reliable and competent. It is a testament to the latter qualities that we (in Sandhurst, Berks) have had a number of phone calls from dishonest people purporting to work for TGP, but clearly do not, simply using TGP's good name. If you are considering installing or modifying PV-Solar facilities I would recommend TGP.

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Think Green Partners

Thank you for your feedback

Bewertet mit 4 von 5 Sternen

All sorted

I had a battery fitted by this company, the process was not as smooth as I hoped, but the company dealt with all my concerns and it is all sorted now. A good company to deal with

12. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Think Green Partners

Thank you for your feedback

Bewertet mit 1 von 5 Sternen

The person visiting today was extremely rude!

The person visiting today was extremely arrogant as to a point of rudeness. He lied about his "right to touch" equipment, for example, he claimed that you had installed a battery that was only installed last week!
I am reporting the incident to organisations that you claim membership (Trading Standards".

27. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unsolicited phone call

Unsolicited phone call that had the telephone number concealed as 'Withheld'!
Female caller who had partial information, but not complete, and was unaware that my PV installation (by a different firm) had been fully operational for many months!
No idea what was the purpose of the call but if it was intended as in any way a 'sales' call then it is illegal to hide the phone number!

14. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really helpful service

Really helpful. Preet is great on the phone and gets things sorted....
Solar sorted
Thermodynamics fixed and works well

Good stuff - keep it up :-)
ps do I get a discount on my battery now? :-)

3. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Think Green Partners

Thank you for your feedback!

Bewertet mit 1 von 5 Sternen

Salesmen do not make it clear to…

Salesmen do not make it clear to customers that think green partners is actually anything to do with global green partners limited. The fact that the company says this on their website the salespeople should be transparent at the time as the customer is not looking at a website but talking face to face with a company representative. Think Green Partners limited is a dormant company which is owned and registered by the same directors at the same address as Global Green Partners limited .
Why the smoke screen. ?

The salesman claimed that there was a significant fault on the system that required the 90 year old customer to pay £4000 so that it could be repaired and the money needed to be paid immediately.
No documentation was left providing any details of the fault , the salesman would not leave the property until the customer got very angry and distressed and finally got them to leave . ( no pressure sales then)

The system has now been checked by an independent company who have confirmed there are no faults present.

Matter has been reported to Trading Standards for further investigation.

Further Update .
Think Green Partners have 2 entries as non registered companies both with the same telephone number and the same as Global Green Partners limited. The think green Partners are recorded at 2 different address and have different reference numbers NLK15952997 and NLK15418396 one is recorded as maximum risk and has a CCJ against it . Clearly the same people are responsible for all.

Also Checked accreditations , they show NICEIC certified but on checking the NICEIC site non of these companies are found in the search as NICEIC certified.
Also checked MCS with the same result.

16. Dezember 2024
Bewertung ohne vorherige Einladung
Think Green Partners-Logo

Antwort von Think Green Partners

There is no misrepresentation of our company name.

Think Green Partners is a trading name of Global Green Partners LTD which is all highlighted on our website and documentation.

Our service and maintenance agreements are for all homeowners in the UK who may have had their previous installer go out of business, we currently maintain thousands of PV systems in the UK. On this occasion no sale was conducted a quotation was left with the homeowner.

We have been registered with both NICEIC and MCS for 5+ years and we can provide our certification numbers upon request.

Regarding the quote left with customer, I can confirm at no point was money requested from him. The sales man who attended the visit left his business card and the quotation.

If you would like to discuss the quotation further please to email us on contactus@thinkgreenpartners.co.uk

Bewertet mit 1 von 5 Sternen

Totally unprofessional. Unnecessary repayment delay

Cold call, all went well to start with. Agreed to the price and paid in full. Monies taken immediately. Date set for new unit and panel clean. Three scruffy young lads turn up in a dirty white van with a large penis graffiti on the back, no company ID, no uniforms, no personal ID, no paperwork. I suggested the van needed a clean, much giggling, graffiti wiped off by one lad's sleeve, more giggling, so I cancelled. Not prepared to have these individuals working on my property. Turns out, 2 were work experience, not employed by the company, therefore not insured for work or damage to my property or themselves. Told them to leave. More graffiti drawn, boobs this time. My husband received a very rude, aggressive phone call from the 'boss', so bad he had to tell him to shut up, otherwise he would hang up. Whilst on the call, he witnessed the new graffiti being drawn.In a later conversation, it was suggested the graffiti might have been done whilst they were parked on the earlier job, no way, one giggling boy pointed to another and said 'he did it'.
We had paid in full on the 22.10.24, cancelled on 28.10.24 finally received refund on 15.11.24. They did not even fulfil their own terms and conditions. We have lived in this house since 1977, obviously over the years spent thousand maintaining and improving it. This has been the worst experience we have ever had.

28. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Got a cold call from Think green partners regarding a…

Got a cold call from TGP regarding a storage battery for my solar set up,guy turned up (really nice fellow mark b )
Got down to price as i know what i wanted and then he rung his boss up to see what he could do with price etc and his boss then tells him and myself the batteries wont be in untill maybe Jan/feb next year...I felt sorry for mark as he did not know and should of been told before setting out to come to me

Jeez what a waste of time,why send a man round to sell something thats not going to be in stock for 3 months...not happy at all.

His boss would not give me a price,when i offered to pay on the price on todays value to secure a battery when they do get back on the shevles,but would not agree...not a good way to premote your company.

20. November 2024
Bewertung ohne vorherige Einladung
Think Green Partners-Logo

Antwort von Think Green Partners

Thank you for your feedback!

The batteries you was discussing we believe to be the 3.2kw greenlink cells are unfortunately not available untill January, it was only until the visit today we realised which batteries you was interested in.

Unfortunately we would be unable to leave a price until stock becomes available incase of any prices increases or decreases from our suppliers.

Bewertet mit 1 von 5 Sternen

Received a cold call today and when I…

Received a cold call today and when I asked where insurance for the system was held, they told me I was a time waster and hung up. Caller had difficulty explaining what MCS was as they say they are registered with MCS. So I did a search on MCS Web Site and could not find Think Green Partners. They also say they are NICEIC Approved Contractor but Think Green Partners did not come up in a search. I am just curious why?
Caveat Emptor comes to mind.

For further information.

Think Green Partners is a Trading Name and published Dormant Accounts with Companies House 23rd August 2024 - Most interesting.

NICEIC and MCS are registered to the company name Global Green Partners. TGP Web site says Global Green Partners trading as Think Green Partners in the small print. So do NICEIC and MCS apply to Think Green Partners or just Global Green Partners? Who is design, installation and warranty insurance with? I am sure all will become clear but it is very confusing for a customer doing due diligence before placing an order?

13. November 2024
Bewertung ohne vorherige Einladung
Think Green Partners-Logo

Antwort von Think Green Partners

Updated response: We do use a trading name like a lot of other companies based in the UK do. All of our insurance policies are registered in the name of Global Green Partners LTD.
For any further assistance if there is still any confusion on this please call into our head office on: 0800 292 2929 or kindly email us on: contactus@thinkgreenpartners.co.uk as this review may be misleading other reviewers.

Thank for taking the time to leave feedback however we do not cold call, if a genuine call is made from TGP it is following an enquiry made for either Solar PV, Battery Storage or Air Source Heat Pumps, in regards to our MCS registration you will find us under 'Global Green Partners LTD'. Think Green Partners is our trading name.

We often get reports from our customers who have been contacted by third party organisations claiming to be from Think Green Partners and we always advise them to take note of the number that had called and then to call us back so we can follow it up and look into it.

Bewertet mit 5 von 5 Sternen

The phone was answered almost…

The phone was answered almost instantly, a bloody good start I am sure you would agree! Amber, the lady that answered my call, LISTENED! anothe rarety! She quickly looked into my queerie (eh)! and put everything on the right footing. friendly advice and efficiency. What else do we wish for!

11. November 2024
Bewertung ohne vorherige Einladung
Think Green Partners-Logo

Antwort von Think Green Partners

Thank you for your feedback Mr Gough! Much appreciated!

Bewertet mit 5 von 5 Sternen

Great experience

I recently had a fantastic experience with Think Green Partners for my solar panel installation. From the initial consultation to the final setup, their team was incredibly professional and knowledgeable. They guided me through the entire process, answering all my questions and tailoring the system to my needs. The installation was seamless, and they completed it ahead of schedule. Since going solar, my energy bills have significantly dropped, and I feel great about contributing to a greener planet. I highly recommend Think Green Partners for anyone considering solar energy!

22. Oktober 2024
Bewertung ohne vorherige Einladung
Think Green Partners-Logo

Antwort von Think Green Partners

Thank you for your feedback

Bewertet mit 1 von 5 Sternen

I was cold called regarding my solar PV…

I was cold called regarding my solar PV system. The topic was inverter warranty. I told them that it was out of warranty but they still wanted to visit. They inspected the generation meter and the inverter. They told me that the inverter was under sized. It definitely is not. They asked why I was exporting so much power and that I should be using it to save money. I said that I was happy to export what i didn't need because it contributed to reducing gas burn and carbon reduction in the national grid. They told me that this was incorrect. They are absolutely wrong on this point. Their general line of questioning was abrasive and as I argued with them they be came abusive. I asked them to Leave. they said that people like me made them sick!!

17. Oktober 2024
Bewertung ohne vorherige Einladung

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