I have been waiting since late July for the problem with my system to be fixed Despite two visits the problem remains It appears to be a problem between the internet provider, Solar Edge and TGPart... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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I have been waiting since late July for the problem with my system to be fixed Despite two visits the problem remains It appears to be a problem between the internet provider, Solar Edge and TGPart... Mehr ansehen
Unternehmen hat geantwortet
Had a new Inverter, Multi-Foil Loft Insulation and a Voltage Optimiser fitted. The service was quick and the fitters were very professional. It was all explained well. They cleaned up after themselves... Mehr ansehen
Unternehmen hat geantwortet
Team arrived about 3 hours late, apologising profusely. However, they quickly got on with the task and completed after about one and a half hours later. Equipment seems to be performing normally, so n... Mehr ansehen
Unternehmen hat geantwortet
you efffiently fitted a new inverter with minimum fuss. I was sad that missed nearly two month of generation as it was quite sunny. it is sad that I was the one who reported the fault and would have... Mehr ansehen
Unternehmen hat geantwortet
At Think Green Partners, our vision is to help both residential and commercial customers protect themselves from ever-rising gas and electricity costs through the adoption of renewable energy solutions. Whether through Solar PV systems or heat pumps, we are committed to providing sustainable, cost-effective alternatives. From our knowledgeable finance team to our skilled and dedicated installers, every part of our business is focused on delivering an exceptional service. We pride ourselves on supporting our customers every step of the way, ensuring a smooth, transparent, and high-quality experience from initial enquiry through to final installation.
56-58 Solutions House, Peregrine Road, IG6 3SZ, Hainault, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
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Have had several unsolicited calls from this company claiming our solar panel installer had gone into receivership and they offered an engineer to call service our panels etc. Our installers have not gone into receivership. I insisted we did not require a visit from them. I have had three calls since ,they block their number so I am unable to block them. Very persistent. nuisance calls.

Antwort von Think Green Partners
mike came to sort my problem with the solar system.no presure at all just good advise .arranged for a service with Scot who was good and explained to me.
excellent company .100% recommend

Antwort von Think Green Partners
Avoid them.
We wanted an inverter replaced which we had the part for & bird netting possibly a maintenance plan, we happily signed up for this. Then the problems started. Somebody who said he was a compliance officer when he rang turned up he said we needed some fire protection thing, again fair enough. He also said our power was running at 248v instead of 240 so we needed a voltage optimiser, now this is where the problems started, this was incorrectly wired in so they sent somebody out to rectify it. We then suddenly started using 10 times the electricity we normally use, I'm not even exaggerating, we ended up having our power cut off by UK Power Network in the middle of all this. We ended up getting a local electrician in to take it out. Total waste of money.
This isn't all, we also signed up for a boiler maintenance plan, they rang a couple of days later to arrange an inspection one slight problem my boiler is a gas boiler..... We cancelled this & got our money back just within the time frame.
This wasn't the end of it, I posted a review at the time, stating all the above & got a phone call pretty much asking me to amend my review to remove all my negative comments as it affects their business & promised me £500 in compensation for my problems.
I'M STILL WAITING FOR IT.
I now keep getting phone calls that they want to come & inspect the ventilation in my loft WHY, THERE IS NOTHING IN MY LOFT RELATING TO MY SOLAR PANELS OR BATTERY!!
PLEASE DON'T CONTACT ME AGAIN AND NO I WON'T TAKE THIS POST DOWN.

Antwort von Think Green Partners
Had problem with our panels got a same day call out everything was fully explained and we was advised to have a maintenance plan in place for future issues, was very impressed with the price and Tony who came round, thanks guys

Antwort von Think Green Partners
Installers very friendly and knowledgeable,sorted everything out with a smile.

Antwort von Think Green Partners
After having my original invertor fried by an electrical storm, I contacted TGP, who came, gave me a quote for a new one, on which I agreed.
After the work was completed, I agreed to also take out a 5 year maintenance contract.
On contemplating this, I decided to cancel my maintenance contract and contacted the company requesting a refund.
This was in June 2026, and, after numerous emails and promises from them, I have received nothing. I am now in the process of claiming through the courts.
BEWARE! This must put the bona fides of this company into question

Antwort von Think Green Partners
Clear explanation of the problem and what was required to resolve the issue.
Breakdown of cost of materials, timescales were convenient.
The work was completed within the given time frame and the fitters were excellent.

Antwort von Think Green Partners
Very polite engineers, got straight on with the job and asked me if I happy with the work at each stage

Antwort von Think Green Partners
I requested to relocate my batterys and charger from my loft to a brick building in my garden.
After contacting TGP who installed the system, it was arranged to carry out the move, a few days later two engineers arrived and carried out the job in a very professional way, all was completed in a few hours, making sure that all was working OK.
A call back a few days later to confirm that all was OK.
Thanks TGP.

Antwort von Think Green Partners
My solar panel system stopped working in January 2026. Since then I have been trying to get it repaired. Companies I contacted insisted on my having scaffolding erected before they would come and look at the system. I finally found a company on the internet, Switchable, and they arranged for TGP to contact me for a free survey. They came the next day, explained what was wrong and told me what they would do to repair it. Two very pleasant and competent young men, Alfie and Harrison, came the next working day and repaired the system, accessing the roof using only a ladder. They worked very efficiently, without a break everything seems to be working correctly again. I would certainly recommend TGP to anyone having a problem with their solar panel system.

Antwort von Think Green Partners
TGP provided an excellent level of service in all respects. their staff were knowledgeable and professional in all respects.

Antwort von Think Green Partners
Unsolicited phone calls. I have no history with TGP, and do not want to deal with them. But they want to do do free assessment on my solar system? Does TGP not subscribe to the Telephone Preference Service? Where do they get my details from? Industry regulator is clearly not doing his job either!. Looks like pressure selling to me.

Antwort von Think Green Partners
our heat pump has been doing for some time, our contract with think green partners has finally got the heat pump working! This is the first time in a long while we have found a company to trust and who stick to their word

Antwort von Think Green Partners
would recommend think green in the future, we had our system serviced and now working again

Antwort von Think Green Partners
Good so far. They've identified the problem with my batteries which has been stopping them charging properly.
They do still have to come back with the part and install it in a couple of weeks so I am looking forward to having a fully functioning system again then.

Antwort von Think Green Partners
I had issues with my solar panel system showing zero output which was traced to a faulty inverter, a vital part of the system. I contacted Think Green from a Google search and within a few days a new inverter was fitted.
Very satisfying. Avery efficient company who handled the process quickly and professionally

Antwort von Think Green Partners
our solar panels were recently cleaned they arrived on time everything was done to satisfactions

Antwort von Think Green Partners
excellent service every year from tgp! Honest and reliable

Antwort von Think Green Partners
we have nothing bad to say about this company and in fact they have been superbly helpful and totally fair from all aspects.
A MASSIVE THANKYOU

Antwort von Think Green Partners
TGP are an excellent organisation to deal with. You can rely on the information they give you - they only sell you services/equipment you require and equally tell you what services/equipment you do not require. The fitters who have carried out work on my PV solar system have been very efficient and TIDY. They arrive at the arranged time - if they are able to come earlier or are delayed, they make contact.

Antwort von Think Green Partners
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