Bought 5 steel platform trolleys; poor packaged so lots of transit damage, loads of fixings missing, more importantly all of them very poorly constructed - nothing near square so none of the legs a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to navigate website. Placing the order was pretty straightforward. Delivery was quick, next day and arrived well packaged. We had a query regarding the certfication of the product we bought and t... Mehr ansehen
Unternehmen hat geantwortet
Outstanding customer service from the start. Used themto buy an item for my employers and the helpful, friendly and above all efficient service really set them apart. I have not seen the cabinet we pu... Mehr ansehen
Unternehmen hat geantwortet
Had an issue with a recent order with a couple of defective parts. Christina in sales handled the problem really well and the issue with the parts was resolved quickly.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Kontaktinformationen
Miller House, Moorbridge Road East, NG138XB, Nottingham, Vereinigtes Königreich
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4.1
Gut
200 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 63 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to deal with and very helpful
Easy to deal with and very helpful
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Keith
Thank you for your 5-star review!
We're so pleased to hear that you found us easy to deal with and that our team was helpful throughout your experience. Providing friendly, efficient service is something we take great pride in, so it's wonderful to know we met your expectations.
We really appreciate your support and look forward to helping you again in the future!
Kind Regards
The Workplace Depot
The website was easy to understand and…
The website was easy to understand and identify what I needed. I received the goods in perfect condition the next day. 5 stars all round Ellis Hutchinson.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Rick
Thank you for your fantastic 5-star review!
We're delighted to hear that you found our website easy to navigate and that you were able to quickly find exactly what you needed. It's also great to know your order arrived the very next day and in perfect condition.
Thank you for taking the time to share your experience. Your kind words mean a great deal to our team, and we'll be sure to pass your feedback on to Ellis. We really appreciate your support and look forward to serving you again in the future!
Kind Regards
The Workplace Depot
Absolutely brilliant!
Absolutely brilliant company and products. Excellent customer service, with friendly, quick, and helpful responses.
Cabinets delivered on time, great quality, easy to assemble, and very affordable price.
Mike, The Dandelion Community
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Mike
Thank you so much for your fantastic review, Mike!
We're delighted to hear that you had such a positive experience with both our products and customer service. It's great to know the cabinets arrived on time, were easy to assemble, and met your expectations for quality and value.
Your kind words mean a great deal to our team, and we're especially pleased we could support The Dandelion Community. Thank you for choosing The Workplace Depot—we really appreciate your recommendation and look forward to helping you again in the future!
Kind Regards
The Workplace Depot
Dent in product but...
I purchased a perforated tool bar for the kitchen (to hang kitchen wear on) and the delivery was quite quick however I noticed the panel had 2 dents on the sides. I emailed the company and within a few minutes Christina from The Workplace Depot answered and after I had explained what had happened, I was given 15% discount which was great. The alternative would be to return the panel for a replacement which could cost more than the actual panel. Good outcome.
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Johnny,
Thank you for your wonderful 5-star review! We’re really pleased to hear that your order arrived quickly and that Christina was able to resolve the issue promptly for you. Although we’re sorry the panel arrived with dents, it’s great to know we could reach a solution that worked well for you. We truly appreciate your understanding and your feedback, and we hope you enjoy your new kitchen tool bar!
Kind regards,
The Workplace Depot
The Sackbarrow-3.
The Sackbarrow-3 arrived quickly and well packed. It needed assembly but all components were there and everything fitted perfectly. Need your own tools. This is a good quality item and looks the part. Yet to use it but I have every confidence it will last a good long time, made from good "stuff". Contact with the company via Christina was swift, pleasant and helpful. No issues with the item, just making a query about wording of instructions.
Would recommend the product and company.
Price appears to be the "going rate" for the item.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Stuart,
Thank you for your wonderful 5-star review. We are delighted to hear that your Sackbarrow-3 arrived quickly and that assembly went smoothly. It is great to know you are happy with the quality of the item and the service provided by Christina. We truly appreciate your recommendation and hope the sack barrow serves you well for many years to come.
Kind regards,
The Workplace Depot
Shoddy service and product
I ordered a trolley (item# WD-6) from this company. It arrived as a flatpack in a reasonable time. when I came to assemble the trolley, the nuts and bolts required were absent. I contacted the company to ask for the fasteners. The customer service staff responded swiftly to say they had notified their product staff and would get back to me asap. Well, I had to prod them for nearly a week to get a solution. The solution offered was that I buy my own nuts and bolts and thyey would refund 20% ( £30) of the purchase price. As it appeared this was going to be quicker than them source and send the fasteners, I agreed. I was left puzzled as to why they couldn't open up the same item in stock and remove and forward the fasteners therein. So I ordered the fasteners off eBay, which cost me £12 and a further delay of 4 days. The fasteners arrive and I begin to assemble the trolley only to discover that the tubes that the legs go through have not been deburred and so the legs won't go through, plus I cut myself on razor sharp swarf. In addition the tubes werewelded at a slight angle (The welding was awful with spatter everywhere). Luckily, I am a DIYer and have a fair array of tools and I used a rounded maetal file to deburr and open up the tubes. After that assembly went smoothly and the trolley is a sturdy beast. BUT the fabrication is of a poor standard and the service by The Workplace Depot shoddy. If you don't have basic DIY knowledge and tools give their products a swerve.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Jon,
Thank you for your feedback. We are very sorry to hear about the issues you experienced with the missing fixings and the manufacturing quality of the trolley. This is certainly not the standard we aim to provide. We appreciate you bringing these matters to our attention and apologise for the delays and inconvenience caused throughout the process.
Kind regards,
The Workplace Depot
Had an issue with one of the bollards…
Had an issue with one of the bollards we purchased, within 5 mins of reporting the issues a replacement was sent, very good customer service and fast resolution to the issue.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello,
Thank you for your fantastic 5-star review! We’re sorry there was an issue with the bollard, but we’re very pleased to hear our team was able to resolve it quickly for you. Providing fast and helpful customer service is very important to us, and your kind feedback is greatly appreciated. We hope to assist you again in the future!
Kind regards,
The Workplace Depot
Fabulous Quick Delivery
Fabulous Quick Delivery, excellent value overall top marks!
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Sue,
Thank you so much for your wonderful 5-star review! We’re delighted to hear you were happy with the quick delivery and great value. Your kind words and top marks truly mean a lot to us. We look forward to serving you again soon!
Kind regards,
The Workplace Depot
THIS WAS QUITE A COMPLECATED ORDER AND…
THIS WAS QUITE A COMPLECATED ORDER AND WAS QUITE URGENT AFTER A INCEDENT INVOLVING A SMALL CHILD. ELLIS WAS A GREAT HELP SENDING A QUOTE THE SAME DAY, SHE ALSO SORTED THE CREDIT APPLICATION OUT FOR US, WE HAVE NOW RECEIVED THE ORDER SO THANKS AGAIN ELLIS FOR ALL YOUR HELP AND PLEASE PASS ONOUR THANKS TO THE REST OF THE TEAM
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Graham,
Thank you for your detailed feedback. We’re really pleased Ellis was able to support you quickly, especially with the urgency of the situation. We’ll be sure to pass your thanks on to her and the wider team.
Kind regards,
The Workplace Depot
First class service
First class service! Never has a transaction been so easy.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Jon,
Thank you for your kind feedback! We’re really pleased to hear the process was smooth and easy for you! We hope to serve you again soon.
Kind regards,
The Workplace Depot
Very please with the support we have had at MOKE.
Very please with the support we have had in getting our goods Ready and sent within 1 day everything arrived safely and happy with the order.. Ellis has been a great support through out.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Chris,
Thank you for your kind review! We’re really glad to hear everything arrived safely and that you were happy with the quick turnaround.
Kind regards,
The Workplace Depot
Very pleasent customer service from Ellis
Very pleasent customer service from Ellis.
Simple process, good price and delivery on time.
Can’t fault it. Will be using workplacedepot again.
23. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Cole,
Thank you so much for your kind feedback!
We’re really pleased to hear you had a smooth experience with Ellis and that the process, pricing, and delivery all met your expectations. We’ll be sure to pass your comments on.
Kind regards,
The Workplace Depot
Excellent Service
We had a fast deliver of a product that was exactly as advertised. We were very pleased and would use this company again.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Nigel,
Thank you so much for your kind review! We’re delighted to hear that your order arrived quickly and was exactly as advertised. Your satisfaction means a lot to us, and we really appreciate your support.
We look forward to serving you again in the future!
Kind Regards,
The Workplace Depot
Best sales for Ellis
Best sales for Ellis!
Quick reply and faster help and support.
From PopMart UK Corporation LTD
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Zhao,
Thank you so much for your kind words! We're thrilled to hear that Ellis provided quick support and helped you efficiently.
Your feedback means a lot to us, and we look forward to continuing to provide the best service possible!
Kind Regards,
The Workplace Depot
5 Stars
5 Stars - Excellent Service and Product Quality
I recently placed my first order with The Workplace Depot and was thoroughly impressed with the entire experience. The ordering process was straightforward, and my items arrived promptly and exactly as described.
The product quality exceeded my expectations, and everything was well-packaged and in perfect condition upon arrival. What really stood out was the customer service—Ellis, my Sales Administrator, was professional, helpful, and made the whole process seamless. It's refreshing to work with someone who clearly takes pride in their service.
The pricing was competitive, and I appreciated the proactive follow-up to ensure I was satisfied with my purchase. I'll definitely be returning for future office supply needs and would recommend The Workplace Depot to other businesses looking for reliable service and quality products.
Special mention to Ellis for excellent customer service throughout.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Kevin,
Thank you for your fantastic 5-star review!
We're delighted to hear that your first experience with The Workplace Depot was such a positive one and that everything arrived promptly and exactly as expected. It's especially great to hear your kind feedback about Ellis. I'll be sure to pass your comments on to her.
We really appreciate your recommendation and look forward to supporting your business again in the future.
Kind Regards,
The Workplace Depot
Outstanding customer service
Outstanding delivery service, customer service and final product. Highly recommended
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Anita,
Thank you so much for your wonderful review! We’re thrilled to hear that you were happy with our delivery service, customer service, and the final product. Your recommendation truly means a lot to our team. We look forward to serving you again in the future!
Kind Regards,
The Workplace Depot
Bicycle rack
Easy to navigate website. Placing the order was straightforward. Delivery was quick Everything arrived well packaged and in good condition they supplied fixing bolt which I was prepared to buy additional fixings not need . fitted the next day client was very happy great service all round many thanks, Steve
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Steve,
Thank you for the fantastic 5-star review!
We’re really pleased to hear that you found the website easy to navigate and that the ordering process was straightforward. It’s great to know your delivery arrived quickly, well packaged, and with everything you needed to get the job done.
Thanks again for taking the time to share your experience. We really appreciate your feedback and look forward to helping you again in the future.
Kind regards,
The Workplace Depot
Ellis is always super helpful and…
Ellis is always super helpful and response times are unmatched! What a credit to the team.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Courtney,
Thank you so much for the wonderful feedback! We’re delighted to hear that Ellis has been so helpful and responsive. We’ll be sure to pass along your kind words, it means a lot to the team. We really appreciate you taking the time to share your experience!
Kind Regards,
The Workplace Depot
We recently placed our first order and…
We recently placed our first order and were very pleased with both the service and overall experience. Everything arrived safely and as expected, with clear communication throughout.
Ellis was particularly helpful, approachable, and proactive in ensuring everything ran smoothly. It’s always refreshing to deal with someone who is responsive and genuinely supportive.
We would have no hesitation in placing further orders and look forward to continuing to work together.
Faye - Evolve Contract Solutions
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Faye,
We’re delighted to hear that your first order with us went smoothly and that everything arrived safely as expected. Clear communication and a reliable service are very important to us, so it’s great to know that this came through in your experience.
I’ll be sure to pass your kind comments on to Ellis she’ll be very pleased to hear that her support and proactive approach made a positive impression.
Many thanks again for taking the time to share your feedback.
Kind Regards,
The Workplace Depot
Good quality products
Good quality products and helpful customer service
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hello Liv,
Thank you so much for your 5-star review!
We’re really pleased to hear you’re happy with the quality of our products and found our customer service helpful.
We truly appreciate your feedback and look forward to serving you again in the future!
Kind Regards,
The Workplace Depot
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