Bought 5 steel platform trolleys; poor packaged so lots of transit damage, loads of fixings missing, more importantly all of them very poorly constructed - nothing near square so none of the legs a... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Easy to navigate website. Placing the order was pretty straightforward. Delivery was quick, next day and arrived well packaged. We had a query regarding the certfication of the product we bought and t... Mehr ansehen
Unternehmen hat geantwortet
Outstanding customer service from the start. Used themto buy an item for my employers and the helpful, friendly and above all efficient service really set them apart. I have not seen the cabinet we pu... Mehr ansehen
Unternehmen hat geantwortet
Had an issue with a recent order with a couple of defective parts. Christina in sales handled the problem really well and the issue with the parts was resolved quickly.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Family owned for over 30 years, The Workplace Depot is a thriving eCommerce business with warehouses and offices based in the East Midlands. Our central location enables quick and efficient supply throughout the UK and Ireland. Sectors we supply include: - Car park & traffic management - Materials handling - Access equipment - Office supplies - Storage solutions - Health & safety Our promise to you: * Lowest price guarantee - our price match promise * Free and Fast next working day delivery * Manufactured, own brand products in stock. * Trusted Shops Certified * Quality ISO9001:2015 accredited * Thousands of 5* customer reviews We are approachable, open and an engaging family run business, with reliable after sales support. We are committed to delivering on our promises and partnering with businesses to develop and nurture long term relationships.
Kontaktinformationen
Miller House, Moorbridge Road East, NG138XB, Nottingham, Vereinigtes Königreich
- 0800 0126777
- hello@theworkplacedepot.co.uk
- www.theworkplacedepot.co.uk
4.1
Gut
200 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 63 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Great customer service
Had an issue with a recent order with a couple of defective parts. Christina in sales handled the problem really well and the issue with the parts was resolved quickly.
16. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Philip
Thank you for your feedback.
We’re sorry to hear that you experienced an issue with defective parts in your recent order, but we’re pleased that Christina was able to resolve the problem quickly and provide excellent service. We’ll be sure to pass on your kind words to her. We appreciate your patience and support, and we look forward to working with you again.
The Workplace Depot
BRILLIANT DESIGN.
The shelf unit was as described,delivered next day ,and took 5 minutes to assemble.FANTASTIC.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Sandra
Thank you for your fantastic review! We’re delighted to hear that you’re happy with your shelf unit and that it arrived quickly and was so easy to assemble. Your feedback is greatly appreciated, and we hope to work with you again soon.
The Workplace Depot
Bought 5 steel platform trolleys
Bought 5 steel platform trolleys; poor packaged so lots of transit damage, loads of fixings missing, more importantly all of them very poorly constructed - nothing near square so none of the legs are straight (rated for a few hundreds of KG load, these will just collapse sideways long before achieving close to capacity).
Don't waste your money on this (what I really hope is) rebadged imported rubbish.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
HI Rich
We’re very sorry to hear about your experience with the platform trolleys. This certainly isn’t the standard of quality or service we aim to provide, and we understand your frustration.
We’d really appreciate the opportunity to look into this matter and help resolve the issues for you. Please contact our team at hello@theworkplacedepot.co.uk so we can investigate further and work towards a suitable resolution.
Kind Regards
The Workplace Depot
Great Service
Easy to navigate website. Placing the order was pretty straightforward. Delivery was quick, next day and arrived well packaged. We had a query regarding the certfication of the product we bought and the customer service (Christina) was excellent, very fast coming back to us and investigating and advising thoroughly.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Melanie
Thank you for your lovely review.
We’re delighted to hear that you found our website easy to navigate, the ordering process straightforward, and your delivery quick and well packaged. It’s especially pleasing to hear that Christina provided excellent customer service and was able to investigate your certification query promptly and thoroughly. We’ll be sure to pass on your kind words to her. Thank you for choosing The Workplace Depot, and we look forward to helping you again in the future.
The Workplace Depot
The parts just don't fit together
I have constructed numerous flat pack items, and while not claiming to be an expert, I am confident enough to say that the shelving units I bought last year are impossible to connect together. It is a mystery to me how anybody can claim that the assembly is easy, as after hours of trying to connect the beams to the uprights, I have now given up. I find it difficult to believe that the shown reviews are genuine.
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Mac
We’re sorry to hear that you’ve had such a frustrating experience assembling your shelving units.
We’d really appreciate the opportunity to look into this and help you find a solution. Please contact our team at hello@theworkplacedepot.co.uk with some details about your order, and we’ll do our best to assist you further.
Kind Regards
The Workplace Depot
Excellent service
Delivered the next day - great quality lockers and filing cabinet. Easy to assemble and strong and sturdy. Well done Workplace Depot. Excellent service.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Julie
Thank you for your fantastic review! We’re delighted to hear that your order arrived the next day and that you’re pleased with the quality, strength and ease of assembly of your lockers and filing cabinet. It’s great to know you were happy with our service. Thank you for choosing The Workplace Depot, and we look forward to helping you again in the future.
The Workplace Depot
Outstanding customer service from the…
Outstanding customer service from the start. Used themto buy an item for my employers and the helpful, friendly and above all efficient service really set them apart. I have not seen the cabinet we purchased as yet as I am on annual leave, but am confident that it will be as good as the service. Highly recommended.
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Deborah
Thank you for your wonderful review and recommendation! We’re delighted to hear that you received such helpful, friendly and efficient service from our team. Providing an excellent customer experience is really important to us, so it’s lovely to know we made a positive impression. We hope you’re just as pleased with the cabinet when you get to see it, and we look forward to assisting you again in the future.
Thank you for choosing The Workplace Depot.
Bought two large work benches and my…
Bought two large work benches and my god they are dog poo, cheap, flimsy and the instructions are seriously poorly written, its a simple build but areas of the instructions are bad. It feels like a cheap chinese knockoff.
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Josh
We’re sorry to hear that you’re disappointed with the workbenches and that you found the quality and assembly instructions fell short of your expectations. This isn’t the experience we want our customers to have, and we appreciate you taking the time to share your feedback.
We’d welcome the opportunity to look into this further and see how we can help. Please contact our team at hello@theworkplacedepot.co.uk with your order details so we can investigate the issues you’ve raised and work towards a suitable resolution.
Kind Regards
The Workplace Depot
Second order from The Workplace Depot.
Second order from The Workplace Depot.
Good products, fair price, easy to buy.
Simples !
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Keith
Thank you for your continued support and for choosing The Workplace Depot again. We’re delighted to hear you’re happy with our products, pricing and easy ordering process. We really appreciate your repeat business and look forward to helping you with your next order.
The Workplace Depot
Fantastic staff
Today i called with an urgent order and i was greeted by a lovely lady called Issy. She was more than helpful with me and helped me obtain the goods the same day and saved our Job. Some of the best customer service around! Couldn't recommend more!!
17. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Matthew
Thank you so much for your fantastic review. We’re delighted to hear that Issy was able to help you with your urgent order and get everything sorted the same day. We know how important it is to keep a job running smoothly, so it’s great to hear that we could help save the day! We’ll be sure to pass your lovely feedback on to Issy. Thank you for your recommendation and for choosing us.
The Workplace Depot
DO NOT BUY!!!
DO NOT BUY!!!! terrible product and after care service equally as bad.
We buy lots of industrial steps and recently we purchased 2 sets of steps for our factory, The description read suitable but found the wheels kept failing [New concrete and factory conditions]
I asked them to come out to the factory to investigate why there product was failing they refused and said it was miss use. They did offer replacement wheels but again failed time after time. Poor product and aftercare.
11. September 2026
Bewertung ohne vorherige Einladung
Great prices and FREE next day delivery
Great prices and they offered FREE next day delivery! I was honestly astonished they are able to provide this service.
10. September 2026
Bewertung ohne vorherige Einladung
Avoid at all costs
Avoid at all costs, supply sub-standard equipment and have no interest in resolving issues. Handle bent on pump truck whilst lifting pallet of coke. (Well beneath weight capacity). Replaced handle only for the same issue to arise within a few months. No interest in replacing any further. We have had our other pump trucks for over 10 years and bought an additional one 12 months ago. Neither of these (purchased elsewhere) have encountered any issues.
3. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Good Morning
Thank you for taking the time to share your feedback. We're sorry to hear that the product you received was not of the quality you expected.
We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.
We value your feedback and hope to have the chance to put things right.
Kind Regards
The Workplace Depot
Bottom panel problem.
Whilst its a robust unit the instructions, as with many things, is absent some key details especially for the bottom panel. Firstly the piece supplied doesn't look like its picture (on the components page), so that caused some confusion and trail and error using the top panel until we figured out which was which and how both needed fitting as the top panel fits from the inside and then needs bracing whilst you wrestle to put a couple of screws in. We then had to tilt the whole unit to get access undernesth to fit 4 screws from the underside which arent even mentioned in the installation guide but clearly needed to tie in the bottom to the back panels. All the above meant we ended up scratching some bits and causing a spatial problem in getting to the underside of the mostly built unit.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Good Morning
Thank you for taking the time to leave such detailed feedback. We’re pleased to hear that you found the unit to be robust, but we’re sorry that the assembly process was more difficult than it should have been.
Your comments regarding the assembly sequence and the potential for scratching the panels are particularly helpful, and we’ll review this feedback with a view to improving the installation instructions and illustrations.
Thank you again for bringing this to our attention, and we apologise for the frustration caused during assembly.
Kind Regards
The Workplace Depot
Excellent quality and perfect for music…
Excellent quality and perfect for music gear!I just received the RAMP-SUITCASE 2 today and I am genuinely surprised by its quality! It is incredibly robust yet remarkably lightweight and easy to handle. I bought it to send to my brother in Romania, who will be using it to load heavy musical equipment and sound systems. After unpacking and inspecting it, I can confidently say it’s a fantastic, high-quality product. Highly recommended!
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Thank you so much for your fantastic 5-star review! We’re delighted to hear how impressed you are with the quality, strength, and lightweight design of the RAMP-SUITCASE 2. It’s great to know it will be put to good use helping your brother.
We truly appreciate your recommendation!
The Workplace Depot
Great service and product
Yesterday I ordered some garage shelving , it arrived today just 24 hours later. The sheving is sturdy, well made and reasonably priced. It was very easy to assemble no more difficult than Lego and no tools required . I am delighted with the shelves . I have bookmarked this company for future purchases. Thank you Workplace Depot for your excellent product and service.
13. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Thank you so much for your fantastic 5-star review! ⭐ We’re delighted to hear that you’re pleased with your new garage shelving and that you found it sturdy, well made, easy to assemble and great value for money. It’s wonderful to know that our fast delivery and service also made a great impression.
We really appreciate you bookmarking Workplace Depot for your future purchases, and we look forward to helping you again! 😊
The Workplace Depot Team
Garage defender
I bought a garage defender a couple of months ago and fitted it. On Tuesday I got up to find that thieves had levered it up and got in my garage and stole my motorcycle. I sent pictures of the bent defender to the company and had a reply off Luke who said as a gesture of goodwill would send out a replacement which came the next day. Fantastic customer service. Thank you.
As a further precaution I have added a third bolt as the unit only comes with 2 and they have been welded for extra security.
7. August 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Paul
Thank you for taking the time to leave your review.
We're very sorry to hear about the theft of your motorcycle. While we're disappointed that determined thieves were able to gain access, we're pleased that Luke was able help and could arrange a replacement for you quickly.
Your additional security measures, including the third bolt and welding, sound like sensible extra precautions, and we appreciate you sharing your experience with others.
Thank you again for your kind words about our customer service. We hope everything goes as smoothly as possible from here, and we wish you all the best.
Kind Regards
The Workplace Depot
Expected better quality based on the…
Expected better quality based on the description it's usable but i wouldn't recommend it without improvements.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Good Morning
Thank you for taking the time to share your feedback. We're sorry to hear that the product you received was not of the quality you expected.
We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.
We value your feedback and hope to have the chance to put things right.
Kind Regards
The Workplace Depot
My order wasn't fulfilled correctly
My order wasn't fulfilled correctly . I received the wrong item instead of what i purchased .
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Good Morning
Thank you for taking the time to share your feedback. We're sorry to hear that the product you received was not the correct item.
We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.
We value your feedback and hope to have the chance to put things right.
Kind Regards
The Workplace Depot
The finish wasn't great
The finish wasn't great, and the material quality didn't justify the price . i expected a more robust product .
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Workplace Depot
Hi Benjamin
Thank you for taking the time to share your feedback. We're sorry to hear that the product didn't meet your expectations in terms of both the finish and the material quality.
We'd appreciate the opportunity to look into this for you and see how we can help. Please contact our customer support team at hello@theworkplacedepot.co.uk with your order details, and we'll be happy to investigate and work towards a suitable resolution.
We value your feedback and hope to have the chance to put things right.
Kind Regards
The Workplace Depot
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