The Designer Rooms Bewertungen 

The staff in this store were so helpful and friendly

I was served by the lovely Saria today, she really knew her stuff, great customer service and a credit to the store, some really lovely pieces in store I will be returning soon

Excellent deal.

The guy who served us very nice helpful good experience

Customer service was excellent . Sales assistant was helpful , chatty .

The staff member was amazing very helpful.We will be buying more items in the near future and I would definitely recommend this shop to friends and family

Good service no hassle job done

The staff James and Siara were very professional and polite and helpful when assisting us to choose a sofa.

Saira was very helpful in organising the insurance for the product again great customer service. Thanks again Saira

No presure manager was so nice l go in the shop at least once a month just to see all the new trends if l had the money l would buy everything to do my house its a lovely shop with very good furniture

The staff are great and very friendly and provide great customer service.

Saira! Very happy demeanour to match the sunshine. I enjoyed shopping in the shop and having the service of Saira, she is an asset to the company. Whatever she’s getting paid… pay her more!

Selection of furniture. Friendliness of staff. Robbie was very informative about the furniture I was buying and timescale of delivery

No pushy sales. Walked round. Showroom salesman answered all of our questions
James was very helpful

An unplanned browse and I found something different I'd been looking for for a few months. Definitely pop my head in again.

Great customer service and friendly chat from Sairi. Very helpful.

Love the Designer Room. Have shopped there on numerous occasions. This was my first time in their Kilmarnock showroom and it did not disappoint. The staff were friendly and I was left to my own devices, wandered about for ages with no harassment. Will definitely be back.

Customer service from James is outstanding in the Robroyston retail store. Always friendly, chatty & never pushy for a sale. Returning customer due to James’ service!

Staff were so friendly and helpful
He even carried the rug to my car
Nothing was too much trouble

Avoid at all costs. Ive been a very frequent customer over the years. I visited the new store in Kilmarnock and bought a bunch of new range items. Paid and was excited for delivery. 2 items arrived in store, I collected and once home and opened was shocked at the condition of both items. I had to return both items in store. Another wasted trip. I got a refund on one item but agreed a swap on the other to come with my delivery. My 3 items came to be delivered, firstly the exchange item they didnt bring the right thing and it had to be returned again! My MATCHING sideboard and table were delivered and the sideboard had a lot of damage! I wanted to return but liked the furniture.. I arranged another delivery and had to take a half day at work due to the 6 hour delivery window. Waited in, delivery came for the second time and the second one was more damaged than the one they took away. Absolutely unacceptable. Stuff is extremely poor quality and the customer service are a joke. Not empathetic to their customers, and very poor attitude. Would strongly discourage purchasing. People work hard for their money, hoping by the price they are purchasing quality items and Im afraif you will be left very disappointed with your experience.

Update to the businesses reply. I have done as requested and asked twice for my case to be escalated to regional manager and further proving the terrible customer service, they will not do so.

Lovely staff