Tgifridays Bewertungen 

Three friends and I (late 40s - mid 60s) visited the Buchanan Street, Glasgow restaurant last night (Friday, July 4th 2025). We were there for around 90 minutes (leaving around 10:40pm I believe) and spent £130 - not a fortune. Upon leaving and realising it was raining, we stood at the entrance / exit area deciding which way to go before venturing into the pouring rain. Imagine our surprise when we were approached by a man who said he worked there (and joined shortly afterwards by the security guard - an Afro Caribbean gentleman) and told to ‘jog on’ and move out of the way. It was implied he’d help us on our way if we didn’t. His approach and behaviour was totally inappropriate to four guests who were not impeding anyone from entering at all. He in fact only wanted to vape at the entrance anyway. The man I’m talking about was wearing some kind of dark sports shirt and has dark hair.

I’m appalled TGI FRIDAYS employ anyone who has such a disrespectful attitude towards its customers, particularly older customers who merely stood at the top the stairs for a minute or two.

After visiting on my sons 16th birthday in January. I have finally wrote this review.... Food was horrendous... They ran out of burgers, bread buns,.... Asked did we want something different... Came at different times cold... Then my son had to be rushed to hospital straight after...

Turns out he had an allergic reaction to the Seasemchicken with secret sauce... Problem is no idea what is in the secret sauce.

He was flushed, lightheaded and his heart rate over 130...not exactly fun and scary for my son.

No explanation nothing.... Will not use again and all food should have ingredients advertised!!!!!! Will be seeking legal advice!!!!

Great service, great food as always, TJ in Watford restaurant was a great help!!

Excellent service from TJ very friendly and on point.

Prices are extremely high for what it is. £199 for a family of 7. Could have gone elsewhere and spent no more than £130. Shame as we enjoy the food but won't be returning at those prices

Ordered drinks, 20 mins later we had to ask if they had forgotten them, brought out bottles no glasses so had to ask for them, my beer was warm, waited 40mins for meal, when we were told 20 mins as we had to catch train, when it came it was luke warm, awful to have to eat cold chips and spare ribs would have sent back but we had to leave to catch train, service was appalling, warm beer and Luke warm food, we will never go back. This was at Westfield Stratford

We were charged twice for the same meal and since Nov 2024 we have tried to claim the money back (£87.80). Twice we contacted the helpline and got no response. The bank got involved and eventually, over 3 months later, we were refunded £0.80p!! We contacted TGI's again and explained this was not acceptable and are still waiting for a response. Now, over 6 months later, we are no further forward. We only want what is rightfully ours. TGIFriday, Leicester Square.

Awful experience. My partner and I went here for our ten year anniversary (because we also went to a TGI Fridays on our very first date). And back then it was great. When we first walked in, no one came over to us for a good five minutes, then when they did their attitude was very moody, like it was a nuisance that we’d come into the restaurant (even though we’d pre booked a table). She sat us down, but it was half an hour before anyone came over to our table to even ask if we wanted a drink, even though it wasn’t even busy at this point. By this time, we were already looking at trying to book a table somewhere else. The atmosphere was horrible and we could see other people at other tables getting annoyed, and a couple of people waiting so long to pay or for someone to come over to them that they were just walking out. We finally ordered and when the food came out it was nice. However there were items missed from our order, and when I asked if we could have the missing food items, the waitress said yes and walked away, and then just never came back with them (or the ketchup that I’d asked for). We had to keep getting up to find someone to ask for a drink, and I had to search around the restaurant to find a clean fork and ketchup. We really wanted to get dessert but couldn’t bare the wait or the atmosphere so didn’t want to stay. We wouldn’t have minded if it was clearly very busy and they were run off their feet, or even if we’d had some sort of acknowledgement for the wait or the treatment. But nothing. And they were just wandering around out the back or at the bar and then disappearing for ages.
Very disappointing, considering how good it’s been in the past and we always liked going as it’s ’our place’. Hopefully it was a one off, but we definitely won’t be going back for a while.

Avoid Ashton. Staff couldn’t care less. Slow service. Returned food because it was cold. They are more interested in chatting and eating themselves than taking care of customers. Will never return.

Went out as a family to TGI Fridays at Wembley (2 adults and 3 children). Walked past a couple of times, there are boards outside everywhere advertising 'kids eat free all day everyday'.
Great! See some small print about a free kids meal with a paying adult. OK, no worries, so we'll get 2 free kids meals and have to pay for one. Wife downloaded the app to book us a table, same thing advertised all over the app.
Food was passable, nothing to complain about, just your standard American type food, same stuff as at a Frankie & Bennys or a Greene King or something.
Get to the bill, walk out and check it, we've been charged for everything, all meals. Go back inside to question it. Apparently you have to specify to the server when you order your food that 2 out of the 3 kids meals you are ordering, you want to add the deal that it is advertised all over the place.
Like, why would we not want this deal that doesn't tell you anywhere obvious that you have to declare you want to use this offer?!
Asked whether we could just get a refund now at the end, server was like 'i can't really do that for you, I can get a manager over?'
Service had been slow so left them with their £15 extra they've made off this bogus deal.
Lesson learnt! Next time when you go to TGIs?
No, just not going there again

Wow.. That was absolute rubbish!

Arrived at Cribbs Causeway branch today after booking a table in advance for my daughters birthday.

Restaurant was half full if that.

Ordered drinks (refill option) and food, initial drinks to around 10 minutes to arrive. Then left with no food or offer on refill drinks for over 40 minutes.

Waitress then comes over and says have you guys not had your food yet?????? She then said she did not know why things were taking so long... What! Why didn't she know, she works there.

After explaining that this wasn't good enough our food was out soon after, but some 50 minutes after ordering.

We gave up soon after and asked for the bill instead of ordering deserts. Even trying to pay took another 15 minute wait after being told they were just off to get the card payment machine, and took me to say when can i actually pay.

Lady apologised and said they were really busy, but i repeat the room was less than half populated.

Communication seemed awful, management was non existent. The whole team looked like they had no leadership or clue to what was going on, during their shift.

No discount offer to us for having to wait so long with no explanation and them knowing we didn't have a great experience at all.

Really was the pits.

Would advise.... Avoid this restaurant and its way overpriced menu.

Things could have been better from simple communication and explanation of reason for delays, but there was nothing.

Table next to us with a baby waited even longer and refused to pay... I would have too if i hadn't had all my family there who just wanted to get out.

We arrived 10 minutes early for our table time. We were invited to wait in the bar. There was one bartender who was very busy clearly making orders up for all the different table orders. He incredibly successfully ignored me for 15 minutes despite me calling out to him asking if I could place an order. We never did get any drinks. We were then taken to our table 5 minutes after our booking time. The table was dirty. We tried to order drinks. We also try to order food straightaway as we had already looked at the menu. After 15 minutes of being ignored by everyone, we decided to leave. No one even noticed us leaving. I will not bother wasting any money at TGI Friday's ever again. I would recommend you do the same as well

Use to love tgi Fridays had a few not so very good experiences lately and last night finished me off. Staff rude uncaring. 30mins eating in drinks then they bought my daughters food out first and left us all 25mins waiting on ours. She had finished and ours hadn’t even come out. When spoke to staff that attitude was “when we do kids we bring them out first” so said this isn’t a family meal now is it my daughter has sat eat on her own. Asked for manager the manager was uncaring didn’t care about how we felt. My food come out and the pasta was literally disgusting and drenched in oily water. I will never in my life return to what was once one of our favourite places to eat. The place has gone rapidly down hill in the last year and a shame to see. Stay away it’s overpriced unfriendly and you will not enjoy your time there any longer. Such a shame it’s been left ruin like this.

TGI Fridays Tinsley, Sheffield. The worst meal I’ve had out as far as I can remember.
Not one of our four meals were even satisfactory never mind enjoyable.
Glazed burger which included bacon? No bacon on it and when asked was brought what looked like to be the scraps that fell through the grille.
Glazed Chicken burger. At least this had bacon. Although this was burnt to a crisp.
Full rack JD ribs. Coleslaw was warm.. no JD glaze sauce as advertised. Cold.
Ultimate American grille. Freezing cold tomato, undercooked corn on the cob, ruined steak instead of medium rare. Chicken was missing the lemon and garlic…
The only warm things were the glasses for the drinks !!
And on the next table a toddler was helped to walk the full length of the eight person table.
£131 for that? Never ever again!! 😡😡

Really disappointed with TGI's Norwich today! Me and my partner have been going for 5+ years now and it was our favourite place to eat, always absolutely loved the food and the service TGI's Norwich always gave. But today we went for my partners birthday and was served by Lilli-Ma and just felt like she didn't even want to be there. The whole restaurant just had this odd not welcoming feeling to it and that's not how this place used to be like.

On top of this my sesame chicken that I always get and love came just not tasting the same and without the pot of sauce you always used to get on the side and the most smallest side salad I have ever seen like they were running out, as well as this my little girls children's meal burger came burnt and missing the fruit and salad part it said it comes with on the menu.

Really disappointing meal in all honesty and not impressed TGI's Norwich, really let us down today, I am not one to moan and post negative feedback but this had to be said. 😔

Booked the TGI at Medowhall, in Sheffield UK. Party of 11, a family reunion, our tradition since 2022.
I was overwhelmed by the lack of attention to proper cleaning and presentation. (The front door had trash and leaves blowing in the building)
Our party was seated in the worst location, the lower level, with a dirty window, table, chairs, and floors.(Visible food caked on chairs and table seams)
I remarked to the poor server, who simply said "Sir, I am so sorry, this location has its issues" I responded where is the manager, her response was over there, but dont expect much help" Given that by the time the drinks were served the entire group was already seated into the menu choices, I decided to brave through the sad event. We ordered starters, and kids meals. The starters came, mine was loaded nachos, an absolute disaster, a few chips covered in what appeared to be some bad pork, and ketchup, not a crisp corn chip in the dish was to be seen. I asked for some extra chips so I could try to enjoy, they came, but by then I was put off the whole event and waited for the meals to come, which were pitiful, done wrong, and had to be returned. I will never EVER book another TGI event, TGI you have embarrassed by, my family and my wallet. Overpriced, dirty to the core, and needs to be inspected by the health department! About 300 Pounds spent to save face and not get up and walk out on my family group! Shame on you, the manager, the sitting down staff, you need to find yourself a new role, for now, clean up your act! TGI I want a refund!!!!

I purchased a $50 gift card for TGI Fridays, and as a bonus, I received two appetizer vouchers. However, all the locations near Cape Coral and Fort Myers are now closed. The nearest restaurant is over two hours away in Miami. I contacted customer service multiple times over several months, but they have completely ignored my requests, even after sending multiple emails. This is extremely frustrating, and I feel cheated. I am requesting a refund for the gift card, but I’ve received no response. I will never be purchasing from TGI Fridays again and would advise others to be cautious.

Doncaster-Lakeside
Waited ages to be acknowledged on entry.bhad to go find someone.
Waitress took us to the table.
We took a while to decide & I chose the ultimate mixed grill.
Waitress told us there was none avail.
No coleslaw.
No chicken burgers amongst other things.
We left.

was expecting much better from quality of food. Staff was super nice so they brought the experience up.

Cribbage causeway… Jess, fantastic waiter couldn’t have been more accommodating and helpful. Food was delicious on time and hot. Jess continued to ask if there was anything she could do for us. Great service all round