T&G Woodware Bewertungen 

Fantastic customer service. We purchased salt and pepper mills from T&G Woodware a few years ago, and they have been fantastic. When a small component recently broke, I contacted the company under their lifetime guarantee. They responded super quickly, sent a replacement part free of charge, and we fitted it easily—now it’s as good as new! Excellent quality products backed by brilliant customer service. Highly recommend!

Exceptional customer care and attention.
Thoroughly recommend.

Wonderful, kind, personal service. The Sales Team went out of their way to help with a very specific and niche query. I was very grateful. Thanks again!

We love our T&G crush grind mills and were very disappointed when the salt grinder broke. I contacted the team and they responded immediately offering to send me a new part. It arrived the next day by first class post.
Amazing products from a great company. Customer service top notch and an example to other retailers. Would definitely recommend a crush grind mill and buying from T&G. Thank you.

Fantastic service. T&G went out of their way to ensure I received my order on time. These are the best salt and pepper mills I have ever used.

Brilliant, friendly service when we recently had a problem with the Crushgrind mechanism of our salt grinder. New one sent out by return and all working well again. Thank you.

We had a damaged salt mill - the grinder no longer worked; it could no longer grind salt. It appeared that the ceramic mechanism is no longer working.
We have had the T&G salt & pepper mills for approximately 15 years and think they are probably the best we have had.
So it is very gratifying that T&G were able to provide us with a new mechanism which does the job perfectly.
A great example of excellent customer service and attention to detail - The staff are very helpful and friendly. Great experience all round!

Had a damaged part in the salt cellar which I replaced and is now functioning as new. Always better to repair rather than replace. The salt & pepper mills are the best we have ever owned. Normally most pepper mills do not work very well after a few months but T&G are excellent and working as new 10 years after purchase.

After 10 years my pepper mill needed a new part which was replaced FOC immediately with no fuss at all!
BRILLIANT customer service!!

A big thank you to Garth and all of the team at T&G Woodware for their exceptional customer service, I have an old but much loved capstan pepper mill which I needed repair parts for, the service team provided all of the parts required and kept me well informed along the way. A*

Our Classic Crushgrind salt and pepper mills which we purchased in 2017 were made by T&G Woodware Ltd had developed some problems. I contacted a representative of T&G Woodware (who have now acquired the original Ltd company since it ceased trading) and it was revealed that they were committed to helping customers where they could, who had purchased products from the previous company, despite no requirement to do so by honouring previous company's warranties. Apparently they still supply long warranties on their products since acquiring the old company. They sent the internal mechanical components required for me to fix the mills.
Very quick, courteous and professional response both by phone and email. Very impressed. Quality product. Would buy from them again.

Thanks T&G for excellent customer service. From answering the phone quickly to responding quickly to emails, we had great service. The broken mechanisms in our salt and pepper mills, which were five years old, were replaced and new ones sent to us straight away. We're so happy to have them working again.

The customer service at T&G Woodware has been great. They were responsive (they answer the phone and respond quickly to emails!) and extremely helpful in resolving the issue. The design and quality of their Tip Top salt and pepper mills is better than Peugeot in my opinion. Would highly recommend.

We bought a T&G Woodware capstan pepper mill many years ago and it had served us well. Recently the ‘cross bar’ of the plastic circular bracket at the base of the mill broke off meaning that the mill no longer worked properly. I contacted T&G Woodware Sales who sent me a replacement part free of charge. How refreshing - what fabulous customer service! Well done T&G Woodware and thank you for being fabulous. We now have our old faithful pepper mill working beautifully again.

We bought a cruet set from a garden centre away from our home and found the small bung missing.not wanting to travel all the way back we contacted t&g who had acquired the firm that made the set.although not their responsibility they went to the trouble to locate a bung and send it out to us.
Brilliant customer service
Dave

Awesome products and superb customer service.

Totally amazing customer service from Katina on a replacement part for our much loved pepper mill. Would recommend highly thank you

I needed to contact this company about a salt mill previously bought, on which I had irrevocably damaged the crucial screw-down adjuster. They responded with outstanding efficiency and courtesy, and everything was resolved in a completely satisfactory way. I would certainly recommend them.

Great customer service and communication. Replaced faulty parts for my salt and pepper mills promptly and without any issues.

Very pleased to have the mechanism of our pepper mill replaced under the lifetime warranty. We have had the pepper mill for many years and the outside casing was as good as new but the grinding mechanism stopped working. It is fairly rare to find a company that will repair products, as so many items are designed to be discarded. Very impressed with the service T&G offer.