we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Mehr ansehen
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Standort
Standort wechselnRoyale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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Das sagen Bewerter
We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Mehr ansehen
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All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... Mehr ansehen
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I have visited with my family and we had a really good experience. We all enjoyed our time there. The booking process was very smooth, easy and the staff were friendly and welcoming. We ordered a meal... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Kontaktinformationen
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Vereinigtes Königreich
- 0333 034 6100
4.1
Gut
271 Bewertungen
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Booked Karaoke room for my daughters…
Booked Karaoke room for my daughters 10th birthday and it was lovely. The room is cosy and there is a large choice of music. The staff is also super nice and always accommodating amd helpful even in crazy weekends.
24. Juni 2026
Antwort von Tenpin - Acton
Hi Mounira, thank you for the 5* review for Tenpin Acton! We're so pleased to hear that you had a lovely birthday celebration for your daughter and that you enjoyed the karaoke experience. We hope to welcome you back again soon! Best wishes - Adelaide
Antwort von Tenpin - Acton
Hi Alex
We're glad you had a fun family day! We appreciate your 5-star rating. Best wishes - Clare
Coustomer service is very bad.
24. Juni 2026
Antwort von Tenpin - Acton
Hi Ushalini, thank you for taking the time to review Tenpin Acton! We're sorry to hear that there had been issues with the customer service during your visit. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Acton' and we can pass this to the correct team to be looked into. Best wishes - Adelaide
Antwort von Tenpin - Acton
Hi Rosu, thank you for the excellent 5* rating and review for Tenpin Acton! We're pleased to hear that you enjoyed the service and the pricing. We really appreciate your feedback which we will ensure is passed to the correct team. We hope to see you again soon! Best wishes - Adelaide
Problems with pins and game
24. Juni 2026
Antwort von Tenpin - Acton
Hi Mohammed, thank you for taking the time to review Tenpin Acton! We're very sorry to hear that there had been technical issues during your games. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Acton', and we can pass this on to be looked into. We hope to see you again soon for a better experience. Best wishes - Adelaide
Antwort von Tenpin - Acton
Hi Priyanshi, thank you for the 4* review for Tenpin Acton! It's lovely to hear that you had a great experience, and we hope to welcome you back again soon. Best wishes - Adelaide
Overall good experience
Lanes were available on time and clean. Only downside was the bar, we ordered two cocktail pitchers and there was literally no alcohol so was a waste of money. Overall though a nice time
24. Juni 2026
Antwort von Tenpin - Acton
Hello Mrs M,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're glad you enjoyed your time with us! We appreciate your feedback regarding the cocktails and will address this with our bar team. All the best ~ Laura
I like the food that they did at the…
I like the food that they did at the tenpin bowling yesterday it was well organised at the leisure park
24. Juni 2026
Antwort von Tenpin - Acton
Hello Harvey,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're so glad you enjoyed the food and found our venue well-organized. Thank you for your wonderful feedback and we look forward to welcoming you back again soon. All the best ~ Laura
Antwort von Tenpin - Acton
Hello, thank you for taking the time to leave a review of Tenpin Acton! We hope you enjoyed your visit and we would love to hear any feedback or suggestions on how we can improve on this to make any future visits 5* worthy! Best wishes - Mel
Great service
17. Juni 2026
Antwort von Tenpin - Acton
Hi Olu, thank you for the lovely 5* rating of Tenpin Acton. We are delighted to hear that you received a great service! We hope to see you again soon for another 5* experience. Best wishes, Jade
Antwort von Tenpin - Acton
Hi Rui, thank you so much for the excellent 5* review of Tenpin Acton! We are really pleased to hear you had a great visit with your friends and family. We can't wait to see you all again soon for another 5* experience! Best wishes, Jade
It was fun...really enjoyed it :)
17. Juni 2026
Antwort von Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin at Acton! We do hope to see you again soon. Many Thanks - Kimberley
Very good experience and my daughter…
Very good experience and my daughter really enjoyed her 13th birthday
The staff was very helpful
17. Juni 2026
Antwort von Tenpin - Acton
Hello, Thank you for taking your time to leave us a wonderful 5* review. We are thrilled to hear that you and your daughter had a great time at our Tenpin in Acton. We do hope to see you again soon. Many Thanks - Kimberley
My son and his friends enjoyed playing…
My son and his friends enjoyed playing bowling,but the food service not good,They are so slow and we should remind the stuff about food .in addition the pizza so dry and not pizza at all.
17. Juni 2026
Antwort von Tenpin - Acton
Hi Rasha, thank you for your feedback for Tenpin Acton! We're glad your son and his friends enjoyed bowling. We are sorry to hear about the issues with food service and the pizza quality. We will address these issues with our team for future improvements to be made. We appreciate you letting us know how we did and we hope to see you again in the future! Best wishes - Rosie
Antwort von Tenpin - Acton
Hi Natalia, thank you for your kind words and rating for Tenpin Acton! We are delighted you had a positive experience and had a great time. We appreciate you letting us know how we did and look forward to seeing you again soon! Best wishes - Rosie
We had great support from the lady on…
We had great support from the lady on staff. Would definitely book again!
6. Juni 2026
Antwort von Tenpin - Acton
Hi there
We are so happy to hear our staff provided great support! We appreciate your kind words and look forward to your next visit. Best wishes - Clare
I just had a great time
10. Juni 2026
Antwort von Tenpin - Acton
Hi Arlanda
We're happy to hear you had a great time. We appreciate your positive feedback. Best wishes - Clare
Affordable fun
I did karaoke with my younger cousin it was a lovely experience charging per person rather than for the length of time would be more accessible to smaller groups.
(This is a suggestion, not a criticism)
West London is lacking in classy fun nights out tenpin is clearly a family establishment for people of all ages however in the Royale Park leisure Centre there is a fancy restaurant (NOVA). A great night out would be NOVA and then karaoke. However people may be put off from this because tenpin is not classy. I think that some building works to somewhat separate the karaoke rooms from the rest of the establishment with a separate entrance could solve this problem. The rest of the tenpin can stay as it is and the karaoke part can be its own section so that it exists as an option for a classy & fun night out for people who do not want to walk through the arcade full of children to get to the karaoke.
7. Juni 2026
Antwort von Tenpin - Acton
Hi Nicole
We appreciate you sharing your experience and thoughtful suggestions regarding our karaoke offering. It's wonderful to hear you enjoyed your time with your cousin. We value your feedback on pricing and the idea of creating a more distinct, upscale karaoke experience. Your insights are truly valuable as we consider future improvements. Best wishes - Clare
i put 50 and each machine take 4 and i…
i put 50 and each machine take 4 and i had 2 left over. such a scam!
3. Juni 2026
Antwort von Tenpin - Acton
Hi there
We appreciate you sharing your experience. We would like to look into this issue. Could you please send an email to customer.feedback@tenpin.co.uk with the details and the subject as "Review - Acton". We can then contact you to discuss this. Best wishes - Clare
The tenpin bowling was okay
The tenpin bowling was okay, and the kids really enjoyed the karaoke. However, the karaoke room was extremely hot. I asked if there was a fan or air conditioning available, but was told there wasn’t and that nothing could be done.
The food was disappointing. It arrived cold, and our drinks were missing. I had to go and ask about the drinks, and while I was there I mentioned that the pizzas were cold and hard. The staff did offer to make new ones, which was appreciated.
The laser tag experience was also poorly organised. We stood waiting for quite a while before a member of staff noticed us and helped.
Overall, while the children enjoyed some of the activities, I don’t think the service was very good and the experience did not meet expectations
10. Juni 2026
Antwort von Tenpin - Acton
Hi Yasmin
Thank you for sharing your feedback regarding your recent visit. We are truly sorry to hear that your experience did not meet expectations. We apologize for the issues with the karaoke room's temperature, the cold food, missing drinks, and the disorganization during laser tag. We are addressing these concerns with our team to improve our service. Best wishes - Clare
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